2024 Kia SORENTO

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2024 Kia SORENTO has 52 owner complaints filed with NHTSA — that's 0.7x the segment average of 80. The most common issue is electrical problems (19% of all complaints), specifically: reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. clear sunny day. police report has been made and has made several attempts to contact kia, car has been in body sho. ⚠️ 3 fire reports filed.

3 fire reports 8 crash reports 7 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.7x

vs Segment Avg

Known Problems

ELECTRICAL

10 complaints

19%

• Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body sho
• The day after I purchased the brand new vehicle the infotainment screen began displaying “No Camera Signal Received. Please try again later “. This would occur about 50% of the time I put it in reverse. I returned to the dealership I purchased from and showed a photo of the message. The technician w
• No less than 6 times in approximately 8000 miles the vehicle has lost all electrical power while driving and then regained power. All interior electric components are lost, power steering, headlights, everything. Twice it has completely stalled out when this has happened. I cannot recreate the iss

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body sho”

— NHTSA complaint filing

OTHER

6 complaints

12%

• What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the m
• The passengers window will not roll down the sound of clicking you can hear though when switch pushed this is a VERY common ongoing issue via KIA SORENTO COMMUNITY THREAD THAT GOES BACK OVER 7 years it’s never addressed or serious it seems for the services dept of several member’s experience to find
• I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even thou

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the m”

— NHTSA complaint filing

BODY/STRUCTURE

6 complaints

12%

• Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body sho
• The rear glass panel on the panoramic sunroof shattered without being bumped or hit, the gar is garage kept and in a treeless parking lot in day. The loud noise as well as damger of glass falling into back seat of car is dangerous. Am taking it to dealership this weekend for them to diagnose a cause
• Driving on interstate during a partly cloudy day at 53 degrees going 65 mph. There were vehicles approximately half a mile away in the front of us and approximately 2 car lengths behind us with no noticeable debris on the road. Moon roof was fully extended and the moon roof exploded without warnin

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

— NHTSA complaint filing

ENGINE

5 complaints

10%

• Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example,
• On March 19 I completed my 8,000 mile oil change and then drove to Florida. I had a warning light to change my oil since the company did not reset it. Unsure of the other warning lights. As I was driving in Florida on the interstate the car started having issues. It was making a noise, then star
• Vehicle hesitation, transmission slippage at low speeds for up shifting and hard shifting. Pulled out of a parking lot onto a main road from stop and my vehicle would not upshift and sounded like I was in neutral and would not accelerate. I had a vehicle behind me that almost rear ended me, I pulle

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example,”

— NHTSA complaint filing

BRAKES

4 complaints

• No less than 6 times in approximately 8000 miles the vehicle has lost all electrical power while driving and then regained power. All interior electric components are lost, power steering, headlights, everything. Twice it has completely stalled out when this has happened. I cannot recreate the iss
• On two separate occasions, my 2024 Kia Sorento has activated its automatic emergency braking system, as if anticipating a potential forward collision on an empty Florida highway. The dashboard lights illuminate precisely before the forward collision warning and emergency braking lights activate and
• 1. **Component or System Failure:** - The malfunction occurred in the **automatic braking system** while the vehicle was in **snow mode**. The brakes engaged and locked the wheels, resulting in a loss of traction. - This system is available for inspection upon request to assess the failure, wh

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“No less than 6 times in approximately 8000 miles the vehicle has lost all electrical power while driving and then regained power. All interior electric components are lost, power steering, headlights, everything. Twice it has completely stalled out when this has happened. I cannot recreate the iss”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

ENGINE(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 52 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body sho
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the m
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body sho
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example,
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)