2021 Kia SORENTO HYBRID

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2021 Kia SORENTO HYBRID has 29 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is engine problems (34% of all complaints), specifically: we had just received our sorento back from being in the shop for 4 months due to being in an accident. part of the repair work was to have the software updated and reprogrammed at a kia dealership, which was completed. we picked up the car on tuesday, feb 15, 2022, and on wednesday, feb. 16, as we w.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

ENGINE

10 complaints

34%

• We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w
• I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the l
• The inverter coolant refill light will illuminate at all times even with the system serviced. Kia has serviced the system but has no solution on how to stop the light. The light also blocks out any other warning that may happen on the dash. With the light illuminated while driving, it is impossible

Typical onset: 50K miles Est. repair: $500

“We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w”

— NHTSA complaint filing

ELECTRICAL

10 complaints

34%

• We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w
• I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the l
• The contact owns a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the fluid inverter level indicator warning light was illuminated. The vehicle was taken to the dealer; however, the dealer informed the contact that there was no known repair available for the failure

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

OTHER

7 complaints

24%

• Inverter fluid light has been coming on and staying on for over a month. It impedes the view of the digital display. The dealership has no fix nor any rental vehicles to bring my vehicle in. I have had this vehicle for 14 months. No one can tell me if this consistent light is harming my vehicle nor
• Refill inverter coolant warning on dashboard. Took it onto local dealer, no problems located. May be a sensor issue.
• The contact owns a 2021 Kia Sorento Hybrid. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo

Typical onset: 50K miles Est. repair: $500

“Inverter fluid light has been coming on and staying on for over a month. It impedes the view of the digital display. The dealership has no fix nor any rental vehicles to bring my vehicle in. I have had this vehicle for 14 months. No one can tell me if this consistent light is harming my vehicle nor ”

— NHTSA complaint filing

FUEL SYSTEM

2 complaints

• Vehicle has a constant, unresolved error reporting that Inverter Coolant level is abnormal. Occurs daily. Dealership is unable to determine whether it is an issue. Has been taken to the dealership 2 times in the last 3 months. The warning also occupies the dashboard screen and cannot be dismissed, p
• There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.

Typical onset: 50K miles Est. repair: $500

“Vehicle has a constant, unresolved error reporting that Inverter Coolant level is abnormal. Occurs daily. Dealership is unable to determine whether it is an issue. Has been taken to the dealership 2 times in the last 3 months. The warning also occupies the dashboard screen and cannot be dismissed, p”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 29 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Inverter fluid light has been coming on and staying on for over a month. It impedes the view of the digital display. The dealership has no fix nor any rental vehicles to bring my vehicle in. I have had this vehicle for 14 months. No one can tell me if this consistent light is harming my vehicle nor
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: Vehicle has a constant, unresolved error reporting that Inverter Coolant level is abnormal. Occurs daily. Dealership is unable to determine whether it is an issue. Has been taken to the dealership 2 times in the last 3 months. The warning also occupies the dashboard screen and cannot be dismissed, p
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)