2024 Kia SORENTO HYBRID

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2024 Kia SORENTO HYBRID has 8 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is engine problems (38% of all complaints), specifically: i was driving on the highway about 60mph, i go to accelerate and merge to the exit lane since that lane funnels another previous merge lane. i press the gas and the gauge stayed frozen at 60mph then a violent loud clunk came from the floor like as if the transmission gear got stuck and then slipped .

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

ENGINE

3 complaints

38%

• I was driving on the highway about 60mph, I go to accelerate and merge to the exit lane since that lane funnels another previous merge lane. I press the gas and the gauge stayed frozen at 60mph then a violent loud clunk came from the floor like as if the transmission gear got stuck and then slipped
• While utilizing cruise control on the PA Turnpike, the check engine light flashed on and the Sorento began to lose speed. The cruise control was attempting to compensate and pushing at 100% power, however the speed continued to decrease. We turned off cruise control and still were unable to increa
• Purchased this vehicle last year, and less than a week into ownership developed a coolant leak. KIA determined the hybrid radiator leaking due to damage, such as a rock or related impact. While I didn't receive any warnings on the dash, there was noticeable coolant on the ground when parked and s

Typical onset: 50K miles Est. repair: $500

“I was driving on the highway about 60mph, I go to accelerate and merge to the exit lane since that lane funnels another previous merge lane. I press the gas and the gauge stayed frozen at 60mph then a violent loud clunk came from the floor like as if the transmission gear got stuck and then slipped ”

— NHTSA complaint filing

BRAKES

2 complaints

25%

• We purchased the car around Thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the Kia dealership, they claimed it would be okay and we had nothing to worry about until ou
• All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestr

Typical onset: 50K miles Est. repair: $500

“We purchased the car around Thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the Kia dealership, they claimed it would be okay and we had nothing to worry about until ou”

— NHTSA complaint filing

ELECTRICAL

1 complaints

13%

• We purchased the car around Thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the Kia dealership, they claimed it would be okay and we had nothing to worry about until ou

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

TRANSMISSION

1 complaints

13%

• All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestr

Typical onset: 50K miles Est. repair: $500

“All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestr”

— NHTSA complaint filing

FUEL SYSTEM

1 complaints

13%

• While utilizing cruise control on the PA Turnpike, the check engine light flashed on and the Sorento began to lose speed. The cruise control was attempting to compensate and pushing at 100% power, however the speed continued to decrease. We turned off cruise control and still were unable to increa

Typical onset: 50K miles Est. repair: $500

“While utilizing cruise control on the PA Turnpike, the check engine light flashed on and the Sorento began to lose speed. The cruise control was attempting to compensate and pushing at 100% power, however the speed continued to decrease. We turned off cruise control and still were unable to increa”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 8 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: I was driving on the highway about 60mph, I go to accelerate and merge to the exit lane since that lane funnels another previous merge lane. I press the gas and the gauge stayed frozen at 60mph then a violent loud clunk came from the floor like as if the transmission gear got stuck and then slipped
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: We purchased the car around Thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the Kia dealership, they claimed it would be okay and we had nothing to worry about until ou
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: We purchased the car around Thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the Kia dealership, they claimed it would be okay and we had nothing to worry about until ou
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestr
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)