2025 Kia SORENTO HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2025 Kia SORENTO HYBRID has 58 owner complaints filed with NHTSA — that's 2.0x the segment average of 29. The most common issue is engine problems (29% of all complaints), specifically: incident #1 ([xxx]) - while driving on [xxx} at 70 mph in sarasota i experienced and complete loss of engine power. the car coasted from 70 mph down to 35 mph until the ev kicked in. i was very fortunate as were the other driers not be involved in a serious accident. i reported this situation to k. There are 2 recalls issued for this model year.
58
Total Complaints
2
Recalls Issued
5/5
Safety Stars
2.0x
vs Segment Avg
Known Problems(top 5 of 8)
ENGINE
17 complaints- • Incident #1 ([XXX]) - while driving on [XXX} at 70 MPH in Sarasota I experienced and complete loss of engine power. The car coasted from 70 MPH down to 35 MPH until the EV kicked in. I was very fortunate as were the other driers not be involved in a serious accident. I reported this situation to K
- • I pulled out of my subdivision and immediately received an error check engine light warning and initially didn't think much of it. As I pressed the accelerator I noticed there was no engine power at all just electric (this is a Sorento Hybrid SX Prestige) so I immediately pulled over and turned the
- • On June 5, 2025, I was driving my 2025 Kia Sorento. I proceeded to get onto the highway from an on ramp. At that moment, the engine stalled. The car would not accelerate. I could not go faster than 20-25 mph. This was a huge safety risk to me, to my passengers, and to others on the highway. Eventual
“Incident #1 ([XXX]) - while driving on [XXX} at 70 MPH in Sarasota I experienced and complete loss of engine power. The car coasted from 70 MPH down to 35 MPH until the EV kicked in. I was very fortunate as were the other driers not be involved in a serious accident. I reported this situation to K”
— NHTSA complaint filing
Recalls (2)
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Fuel Cost Calculator for 2025 Kia SORENTO HYBRID
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2025 Kia SORENTO HYBRID
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Kia SORENTO HYBRID Service Intervals
Turbo engines (Optima 2.0T, Sorento 2.5T) may benefit from more frequent oil changes.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Kia New-Vehicle Warranty Coverage
10 year powertrain not transferable to subsequent owners
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 58 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: Incident #1 ([XXX]) - while driving on [XXX} at 70 MPH in Sarasota I experienced and complete loss of engine power. The car coasted from 70 MPH down to 35 MPH until the EV kicked in. I was very fortunate as were the other driers not be involved in a serious accident. I reported this situation to K
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: Incident #1 ([XXX]) - while driving on [XXX} at 70 MPH in Sarasota I experienced and complete loss of engine power. The car coasted from 70 MPH down to 35 MPH until the EV kicked in. I was very fortunate as were the other driers not be involved in a serious accident. I reported this situation to K
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: Incident #1 ([XXX]) - while driving on [XXX} at 70 MPH in Sarasota I experienced and complete loss of engine power. The car coasted from 70 MPH down to 35 MPH until the EV kicked in. I was very fortunate as were the other driers not be involved in a serious accident. I reported this situation to K
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The front and rear passenger side windows of my 2025 Kia Sorento intermittently fail to operate. When attempting to roll them down, all that can be heard is a clicking sound, and the windows do not move. This issue occurs randomly and without warning. The malfunction poses a safety concern, as funct
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 2 recalls have been completed — free at any Kia dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Kia SORENTO HYBRID — Year Comparison
How does 2025 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
At a Glance
- Complaints
- 58
- Recalls
- 2
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 2
- Segment avg
- 29
Check a Specific VIN
See recalls for YOUR 2025 Kia SORENTO HYBRID