
2019 Ford FUSION
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Ford FUSION has 395 owner complaints filed with NHTSA — that's 0.2x the segment average of 1748. The most common issue is engine problems (50% of all complaints), specifically: started the car whether manual or by remote start a powertrain malfunction will come on my ford pass app. also on the dashboard it will say shift system fault. once i put the car in drive the service light disappears. the vehicle was in my driveway stationary. on 2 other occasions september 18 2019. There are 3 recalls issued for this model year.
395
Total Complaints
3
Recalls Issued
5/5
Safety Stars
0.2x
vs Segment Avg
Known Problems(top 5 of 8)
ENGINE
199 complaints- • STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019
- • STARTED THE CAR MANUAL AND A POWER TRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 1 OTHER OCCASIONS JANUARY 1ST 2020 THE CAR WAS IN MY DRIV
- • PRIOR TO RECALL NOTICE; ON 12-20-19 HUSBAND NOTICED COOLANT L LEVEL DOWN AT APPROXIMATELY 7,000 MILES. WENT TO LOCAL FORD DEALER TO PURCHASE COOLANT. WHILE THERE DEALER ASKED SEVERAL QUESTIONS CONCERNING SPECIFICS; LIKE, IS COOLANT LEAKING FROM YOUR ENGINE AND IS IT VISIBLE ON THE GROUND; HUSBAND
“STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019”
— NHTSA complaint filing
When Problems Appear on the 2019 Ford FUSION
Based on 159 owner complaints that included an odometer reading. Median mileage at time of complaint: 76K miles. Most complaints cluster in the 60-100K miles range.
ELECTRICAL
DRIVER ASSIST/CAMERAS
OTHER
ENGINE
TRANSMISSION
FUEL SYSTEM
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (3)
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
Fix: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Above-average theft risk
The Ford FUSION was the #14 most-stolen vehicle in the United States in 2025, with approximately 7,100 thefts reported to law enforcement.
Notes: Sedan with widespread availability
Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.
Fuel Cost Calculator for 2019 Ford FUSION
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2019 Ford FUSION
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ford FUSION Service Intervals
IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ford New-Vehicle Warranty Coverage
These are the terms for a new Ford. If you're buying a used 2019 FUSION, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 395 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Ford dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford FUSION — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 395
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 3
- Segment avg
- 1748
Check a Specific VIN
See recalls for YOUR 2019 Ford FUSION