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Ford

2017 Ford FUSION

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2017 Ford FUSION has 1367 owner complaints filed with NHTSA — that's 17.1x the segment average of 80. The most common issue is engine problems (38% of all complaints), specifically: my car, with 2k miles, would not start (push button start, this is the plug-in hybrid "energi" model). after being towed to a dealer, they had to tear the car apart to find a bad wiring harness as part of the hybrid system. this part was unavailable, and i am having to wait over 5 days to have the. ⚠️ 10 fire reports filed.

10 fire reports 43 crash reports 31 injuries

1367

Total Complaints

0

Recalls Issued

—/5

Safety Stars

17.1x

vs Segment Avg

Known Problems

ENGINE

519 complaints
38%
  • • MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE
  • • WAS DRIVING IN A PARKING LOT, BETWEEN 5-10 MPH WHEN THE CAR CLICKED LOUDLY. I LOST STEERING AND BRAKES, AND CAME TO A SUDDEN STOP. THE ENGINE HAD TURNED OFF, THE CAR HAD PUT ITSELF INTO PARK, AND THE INSTRUMENT PANEL WENT BACK AS IF I HAD OPENED THE DOOR WITH THE CAR SHUT OFF.
  • • I PURCHASED THIS CAR ON 8/31/16 AND ON 11/28/16 THE DREADED DEAD BATTERY PROBLEMS STARTED. I TOOK IN IT, THEY REPLACED THE BATTERY ON 11/28 SAID THAT IT WAS PROBABLY JUST A FAULTY BATTERY FROM THE MANUFACTURE AND THAT IT HAPPENS, RARELY BUT IT HAPPENS. ON 12/31/17 I WENT TO START MY CAR AND IT AGAIN
Typical onset: 50K miles Est. repair: $500🔥 6 fire reports

“MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE”

— NHTSA complaint filing

TRANSMISSION

305 complaints
22%
  • • MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE
  • • TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFT MODEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK T
  • • TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE PULLED TO THE LEFT AND SWAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BEFORE MAKING AN APPOINTMENT WITH SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746 (301) 423-4950), THE VEHICLE STARTED PULLING
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 5 crashes

“MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE”

— NHTSA complaint filing

ELECTRICAL

122 complaints
9%
  • • MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE
  • • ISSUE 1: FMVSS CRITICAL SAFETY ISSUE. INTERMITTENT TOTAL FAILURE OF CLIMATE CONTROL SYSTEM, INCLUDING FAILURE OF DEFOGGER CAUSING OBSTRUCTED VISIBILITY IN COLD CLIMATES (VEHICLE IS BASED IN METROPOLITAN DETROIT). THE FAILURE IS BOTH ELECTRICAL AND MECHANICAL. NEITHER THE TOUCH SCREEN NOR THE PHY
  • • DEAD BATTERY ISSUE. BRAND NEW CAR SITTING FOR 6 DAYS HAS BATTERY GO BELOW "MINIMUM START" AND WHEN START BUTTON IS PRESSED, ENTIRE CAR GOES DEAD. ISSUE IS NOT ISOLATED TO ONLY MY CAR. MANY OWNERS HAVE EXPERIENCED THIS PROBLEM ONLY TO BE TOLD THAT IT'S "NOT A PROBLEM". THE FORD FUSION SPORT FORUM
Typical onset: 50K miles Est. repair: $500💥 2 crashes

“MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE”

— NHTSA complaint filing

OTHER

103 complaints
8%
  • • SICKENING FUMES/ODORS ENTERING MAIN CABIN OF THE CAR, UNLESS THE AIR IS ON RECIRCULATE. FUMES CAUSING HEADACHE, SORE THROAT, RESPIRATORY AND EYE IRRITATION. THE FUMES ARE PRODUCED FROM UNDER THE HOOD AND ENTER THE CAR WHEN IT IS RUNNING AND THE WINDOWS ARE DOWN OR THE AIR CONDITIONER OR HEATER PUL
  • • EVERY TIME WE DRIVE IN OUR 2017 FUSION, WE BECOME SICK - DISORIENTED, HEADACHES, COUGHING, NAUSEA, DIFFICULTY THINKING. THERE IS A TERRIBLE ODOR/EXHAUST ENTERING THE PASSENGER CABIN WHEN WE DRIVE. YOU CAN EVEN SMELL IT OUTSIDE OF THE THE CAR AFTER IT HAS BEEN PARKED. I'VE BROUGHT THE ISSUE UP TO T
  • • I PURCHASED THIS CAR ON 8/31/16 AND ON 11/28/16 THE DREADED DEAD BATTERY PROBLEMS STARTED. I TOOK IN IT, THEY REPLACED THE BATTERY ON 11/28 SAID THAT IT WAS PROBABLY JUST A FAULTY BATTERY FROM THE MANUFACTURE AND THAT IT HAPPENS, RARELY BUT IT HAPPENS. ON 12/31/17 I WENT TO START MY CAR AND IT AGAIN
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 7 crashes

“SICKENING FUMES/ODORS ENTERING MAIN CABIN OF THE CAR, UNLESS THE AIR IS ON RECIRCULATE. FUMES CAUSING HEADACHE, SORE THROAT, RESPIRATORY AND EYE IRRITATION. THE FUMES ARE PRODUCED FROM UNDER THE HOOD AND ENTER THE CAR WHEN IT IS RUNNING AND THE WINDOWS ARE DOWN OR THE AIR CONDITIONER OR HEATER PUL”

— NHTSA complaint filing

BRAKES

102 complaints
7%
  • • THIS CAR DIDN'T STOP WITH IN 40FT WHEN THE SPEED IS 25 MPH AND HAPPENED TO COLLIDE WITH ANOTHER CAR WHICH CHANGED LANES ABRUPTLY.
  • • WAS DRIVING IN A PARKING LOT, BETWEEN 5-10 MPH WHEN THE CAR CLICKED LOUDLY. I LOST STEERING AND BRAKES, AND CAME TO A SUDDEN STOP. THE ENGINE HAD TURNED OFF, THE CAR HAD PUT ITSELF INTO PARK, AND THE INSTRUMENT PANEL WENT BACK AS IF I HAD OPENED THE DOOR WITH THE CAR SHUT OFF.
  • • I TOOK MY VEHICLE TO MULLINAX FORD OF OLYMPIA FOR A SQUEAK DURING SUSPENSION JOUNCE. THEY TRACED THE PROBLEM TO A BRAKE LINE RUBBING ON THE SWAY BAR. THEY ALLEGEDLY FIXED THE ISSUE. ON MARCH 5, 2019, I EXPERIENCED A COMPLETE HYDRAULIC FAILURE OF THE VEHICLE'S BRAKE SYSTEM. THE VEHICLE WAS TOWED TO
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 11 crashes

“THIS CAR DIDN'T STOP WITH IN 40FT WHEN THE SPEED IS 25 MPH AND HAPPENED TO COLLIDE WITH ANOTHER CAR WHICH CHANGED LANES ABRUPTLY.”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 1367 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    ENGINE: MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    TRANSMISSION: MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ELECTRICAL: MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    OTHER: SICKENING FUMES/ODORS ENTERING MAIN CABIN OF THE CAR, UNLESS THE AIR IS ON RECIRCULATE. FUMES CAUSING HEADACHE, SORE THROAT, RESPIRATORY AND EYE IRRITATION. THE FUMES ARE PRODUCED FROM UNDER THE HOOD AND ENTER THE CAR WHEN IT IS RUNNING AND THE WINDOWS ARE DOWN OR THE AIR CONDITIONER OR HEATER PUL

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Ford FUSION — Year Comparison

How does 2017 compare to other years? Fewer complaints = more reliable.

2020
257Avoid This Year
2019
395Avoid This Year
2018
562Avoid This Year
2017
1367Avoid This Year
2016
2028Avoid This Year
2015
1265Avoid This Year
2014
1748Avoid This Year
2013
2355Avoid This Year
2012
3041Avoid This Year
2011
3649Avoid This Year
2010
7020Avoid This Year
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
1367
Recalls
0
Fire reports
10
Crash reports
43
Injury reports
31
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2017 Ford FUSION

Compare With

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