2017 Ford FUSION ENERGI

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2017 Ford FUSION ENERGI has 23 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is electrical problems (35% of all complaints), specifically: we have brought ford in for the 5th time due to the car not powering up. most recently, the car appeared to have power issues and it put itself into reverse while we were driving. we then lost all power. this created a very hazardous situation. ford is aware of the issue.. ⚠️ 1 fire report filed.

1 fire report 1 crash report

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

ELECTRICAL

8 complaints

35%

• WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE.
• THE VEHICLE WAS PURCHASED ABOUT 4 MONTHS AGO WITH 3,000 MILES. HAVE ALREADY FILED A COMPLAINT WITH NHTSA REGARDING A PROBLEM WITH WIRING HARNESS WHICH CAUSED VEHICLE TO LOSE POWER IN TRAFFIC AS WELL AS CHANGE GEARS. FORD LOOKED AT THE PROBLEM AND SAID COMPUTER DIDN'T RECORD. UPON RECEIVING CAR B
• WHILE DRIVING MY CAR ON THE FREEWAY THE COMPUTER SCREEN SHUTS OFF AND TURNS BACK ON, THIS HAS HAPPENED SEVERAL TIMES, TOOK THE DEALERSHIP AND THE NOW SERVICE MANAGER SAID MAYBE IT NEEDS A UPDATE, WHICH ACCORDING TO FORD IT DOES NOT. WHILE PARKED TURNED OFF, YOU CAN HEAR ELECTRICAL COMPONETS MAKING N

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE.”

— NHTSA complaint filing

TRANSMISSION

4 complaints

17%

• WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE.
• WHILE DRIVING MY CAR ON THE FREEWAY THE COMPUTER SCREEN SHUTS OFF AND TURNS BACK ON, THIS HAS HAPPENED SEVERAL TIMES, TOOK THE DEALERSHIP AND THE NOW SERVICE MANAGER SAID MAYBE IT NEEDS A UPDATE, WHICH ACCORDING TO FORD IT DOES NOT. WHILE PARKED TURNED OFF, YOU CAN HEAR ELECTRICAL COMPONETS MAKING N
• I LOST POWER WHILE ON THE FREEWAY TO ABOUT 40 MPH FROM 65 MPH, MANY INDICATORS FLASHED: "SEE MANUAL", "PRE-COLLISION ASSIST NOT AVAILABLE", "SERVICE ADVANCE TRACK", "DOWNHILL ASSIST NOT AVAILABLE", THE CHECK ENGINE LIGHT WAS ON AS WELL AS THE AIRBAG LIGHT, I GOT OFF THE FREEWAY, TURNED THE CAR OFF T

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

OTHER

3 complaints

13%

• SOMETIMES MY CAR WILL NOT START CORRECTLY. I THEN HAVE TO TURN IT OFF , LET IT SIT FOR A COUPLE OF MINUTES AND THEN START IT UP AGAIN. IT GENERALLY HAPPENS AGAIN BUT THE THIRD TIME I START THE CAR, IT GENERALLY GOES INTO THE MODE IT HAS TO BE IN TO START DRIVING. ALSO, WHEN I PUT THE CHARGER INTO
• BATTERY CAPACITY ISSUE. EV BATTERY NOT CHARGING TO CAPACITY. BATTERY DRAINS ON EV LATER MODE.
• SYNC IN-DASH CONTROL SYSTEM IS SEVERELY DELAYED OR UNRESPONSIVE. ENTIRE SYSTEM SHUTS OF RANDOMLY, GPS LOCATION IS INACCURATE, SYSTEM SWITCHES FROM DAY TO NIGHT MODE CAUSING THE SCREEN TO BE HARD TO SEE. ISSUES OCCUR AT ALL TIMES.

Typical onset: 50K miles Est. repair: $500

“SOMETIMES MY CAR WILL NOT START CORRECTLY. I THEN HAVE TO TURN IT OFF , LET IT SIT FOR A COUPLE OF MINUTES AND THEN START IT UP AGAIN. IT GENERALLY HAPPENS AGAIN BUT THE THIRD TIME I START THE CAR, IT GENERALLY GOES INTO THE MODE IT HAS TO BE IN TO START DRIVING. ALSO, WHEN I PUT THE CHARGER INTO”

— NHTSA complaint filing

BRAKES

2 complaints

• THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAP
• The contact owns a 2017 Ford Fusion Energi. The contact stated while depressing the brake pedal, the brake pedal failed to return to the original position; or would not respond immediately and effectively to stop the vehicle. The brake warning light was illuminated. The local dealer was contacted, b

Typical onset: 50K miles Est. repair: $500

“THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAP”

— NHTSA complaint filing

STEERING

2 complaints

• MY VEHICLE ODO 24000KM THE ERROR COMES ON THE SCREEN ' STEERING FAULT SERVICE NOW' I BOUGHT IT FROM TEXAS AND TRANSFERRED TO JORDAN I WAS CHECKING ON FORD WEBSITE FOR RECALLS BUT IT NOT APPEARS . IT'S VERY IMPORTANT TO SOLVE THIS ISSUE SINCE THE VEHICLE STEERING LOCKED DURING DRIVING.
• The contact owns a 2017 Ford Fusion Energi. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, with the steering wheel feeling abnormally loose. No warning lights were illuminated. The vehicle was taken to a

Typical onset: 50K miles Est. repair: $500

“MY VEHICLE ODO 24000KM THE ERROR COMES ON THE SCREEN ' STEERING FAULT SERVICE NOW' I BOUGHT IT FROM TEXAS AND TRANSFERRED TO JORDAN I WAS CHECKING ON FORD WEBSITE FOR RECALLS BUT IT NOT APPEARS . IT'S VERY IMPORTANT TO SOLVE THIS ISSUE SINCE THE VEHICLE STEERING LOCKED DURING DRIVING.”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

STEERING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 23 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE.
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: SOMETIMES MY CAR WILL NOT START CORRECTLY. I THEN HAVE TO TURN IT OFF , LET IT SIT FOR A COUPLE OF MINUTES AND THEN START IT UP AGAIN. IT GENERALLY HAPPENS AGAIN BUT THE THIRD TIME I START THE CAR, IT GENERALLY GOES INTO THE MODE IT HAS TO BE IN TO START DRIVING. ALSO, WHEN I PUT THE CHARGER INTO
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAP
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)