2014 Ford FUSION ENERGI

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2014 Ford FUSION ENERGI has 38 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is electrical problems (16% of all complaints), specifically: air conditioning failure which allows for non-cooling of hv battery in energi. vehicle forced into hybrid mode to "cool battery" though it is unclear whether there was any capacity to cool hv battery due to completely depleted freon. concern over hv battery capacity compared to other fusion energi m. ⚠️ 3 fire reports filed.

3 fire reports 1 crash report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

ELECTRICAL

6 complaints

16%

• AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI M
• WITH THE KEY FOB IN THE FRONT SEAT, ON THE FLOOR BOARD, THE DOORS WERE ABLE TO BE LOCKED. THIS RESULTED WITH MY KEY FOB BEING LOCKED IN THE CAR., AND I WAS LEFT IN THE HEAT WITH FROZEN FOOD AFTER GROCERY SHOPPING. *TR
• DROVE THE CAR DOWN A MOUNTAIN ROAD AND SOMEHOW MANAGED TO REGENERATE 29 MILES ON THE BATTERY. THOUGHT THAT VERY STRANGE AS THE HIGHEST CHARGE OR REGEN ACHIEVED PRIOR TO THIS SHOWED 24 MILES AND DID NOT THINK THE BATTERY COULD HOLD THAT MUCH. RETURNED HOME ABOUT 9:30PM WITH AN EMPTY PLUG-IN CHARGE. A

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports

“AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI M”

— NHTSA complaint filing

SEATS/RESTRAINTS

6 complaints

16%

• THERE IS A PLASTIC SHIELD RIGHT INSIDE THE SEAT BELT BUCKLE BOTH OF THESE ON BACK SEATS HAVE COME LOOSE (I USE BOOSTER SEATS) IT REQUIRES A LONG NEEDLE NOSE PLIERS TO GET THIS PART OUT OF THE INSIDE OF THE BUCKLE IN ORDER FOR THE SEATBELT TO WORK AGAIN... WHEN YOU ARE AND ABOUT THAT MEANS YOU HAVE N
• VEHICLE WAS PARKED IN MY DRIVEWAY. I DROPPED AN INK PEN BETWEEN DRIVER SEAT AND CENTER CONSOLE. WHEN REACHING FOR THE PEN WITH MY LEFT HAND, I SUFFERED A LACERATION ON THE OUTSIDE OF FIRST KNUCKLE OF MY THUMB. THERE IS A VERY SHARP, EXPOSED METAL EDGE ON THE FRAMEWORK OF THE DRIVERS SEAT.
• OPEN RECALL NUMBER 16S42 - SEAT BELT TENSIONERS NOT OPERATING CORRECTLY - FORD WILL NOT AUTHORIZE ALTERNATE TRANSPORTATION. I AM WRITING TO FILE A COMPLAINT ON FORD THAT THEY WILL NOT PROVIDE ALTERANTE TRANSPORTATION FOR A CLEAR SAFETY ISSUE

Typical onset: 50K miles Est. repair: $500

“THERE IS A PLASTIC SHIELD RIGHT INSIDE THE SEAT BELT BUCKLE BOTH OF THESE ON BACK SEATS HAVE COME LOOSE (I USE BOOSTER SEATS) IT REQUIRES A LONG NEEDLE NOSE PLIERS TO GET THIS PART OUT OF THE INSIDE OF THE BUCKLE IN ORDER FOR THE SEATBELT TO WORK AGAIN... WHEN YOU ARE AND ABOUT THAT MEANS YOU HAVE N”

— NHTSA complaint filing

OTHER

6 complaints

16%

• THE CHARGER (SHORELINE) NEARLY CAUSED A HOUSE FIRE. THE CHARGER OVERHEATS AT THE WALL SOCKET. IT IS NOT THE WALL SOCKET BECAUSE I TRIED IT ON A COMMERCIAL OUTLET ON A NEW 20A CIRCUIT BREAKER. THE ONLINE CHAT ROOMS ARE FULL OF CONCERNS ABOUT THIS. I CALLED FORD AND THEY DID NOT SEEM TO TAKE THE C
• VEHICLE IS EMITTING A STRONG ODOR OF GASOLINE. THE INSIDE SMELLS AND THE GARAGE SMELLS OF GASOLINE. THERE IS NO GASOLINE DRIPPING ON THE GROUND.
• MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS T

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“THE CHARGER (SHORELINE) NEARLY CAUSED A HOUSE FIRE. THE CHARGER OVERHEATS AT THE WALL SOCKET. IT IS NOT THE WALL SOCKET BECAUSE I TRIED IT ON A COMMERCIAL OUTLET ON A NEW 20A CIRCUIT BREAKER. THE ONLINE CHAT ROOMS ARE FULL OF CONCERNS ABOUT THIS. I CALLED FORD AND THEY DID NOT SEEM TO TAKE THE C”

— NHTSA complaint filing

TRANSMISSION

5 complaints

13%

• TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATE
• SAFELY STOP NOW DISPLAYED ON THE MESSAGE CENTER LEFT SCREEN WITH NO PRIOR WARNING. THE CAR IMMEDIATELY STARTED TO LOOSE ACCELERATION SPEED ON JEFFERSON AVENUE AND I WAS ABLE TO PULL OFF THE ROAD AFTER EXITING THE INTERSTATE I 64 ONTO THE MAIN ROAD OF 45 MPH SPEED LIMIT. THE CAR AUTOMATICALLY REDUCED
• MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS T

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATE”

— NHTSA complaint filing

ENGINE

4 complaints

11%

• AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI M
• MY CAR STARTED STALLING AFTER EVERY GAS UP, FOUND IT TO BE THIS PART FORD OEM EMISSION SYSTEM-HOSE ASSEMBLY DG9Z9D289D* I HAVE TRIED TO GET THIS PART BUT I AM TOLD IT IS ON BACK ORDER FROM FORD AND THEY WON'T START SENDING THESE OUT UNTIL MARCH OF 2018 - THIS ISSUE CAUSES PRESSURE IN MY GAS TANK SO
• MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS T

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 38 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI M
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: THERE IS A PLASTIC SHIELD RIGHT INSIDE THE SEAT BELT BUCKLE BOTH OF THESE ON BACK SEATS HAVE COME LOOSE (I USE BOOSTER SEATS) IT REQUIRES A LONG NEEDLE NOSE PLIERS TO GET THIS PART OUT OF THE INSIDE OF THE BUCKLE IN ORDER FOR THE SEATBELT TO WORK AGAIN... WHEN YOU ARE AND ABOUT THAT MEANS YOU HAVE N
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE CHARGER (SHORELINE) NEARLY CAUSED A HOUSE FIRE. THE CHARGER OVERHEATS AT THE WALL SOCKET. IT IS NOT THE WALL SOCKET BECAUSE I TRIED IT ON A COMMERCIAL OUTLET ON A NEW 20A CIRCUIT BREAKER. THE ONLINE CHAT ROOMS ARE FULL OF CONCERNS ABOUT THIS. I CALLED FORD AND THEY DID NOT SEEM TO TAKE THE C
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATE
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)