BestCarRank
Ford

2013 Ford E-350

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2013 Ford E-350 has 32 owner complaints filed with NHTSA — that's 1.6x the segment average of 20. The most common issue is suspension problems (22% of all complaints), specifically: i recently purchased this brand new ford e350 van. if you take your hands off the wheel for a second the vehicle drifts into the right lane. also while braking you if you do not hold the wheel in the straight position the vehicle veers and drifts to the right. in a panic stop it is very dangerous an. There are 8 recalls issued for this model year.

1 crash report

32

Total Complaints

8

Recalls Issued

/5

Safety Stars

1.6x

vs Segment Avg

Known Problems(top 5 of 8)

SUSPENSION

7 complaints
22%
  • I RECENTLY PURCHASED THIS BRAND NEW FORD E350 VAN. IF YOU TAKE YOUR HANDS OFF THE WHEEL FOR A SECOND THE VEHICLE DRIFTS INTO THE RIGHT LANE. ALSO WHILE BRAKING YOU IF YOU DO NOT HOLD THE WHEEL IN THE STRAIGHT POSITION THE VEHICLE VEERS AND DRIFTS TO THE RIGHT. IN A PANIC STOP IT IS VERY DANGEROUS AN
  • I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN
  • I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN
Typical onset: 50K miles Est. repair: $500

I RECENTLY PURCHASED THIS BRAND NEW FORD E350 VAN. IF YOU TAKE YOUR HANDS OFF THE WHEEL FOR A SECOND THE VEHICLE DRIFTS INTO THE RIGHT LANE. ALSO WHILE BRAKING YOU IF YOU DO NOT HOLD THE WHEEL IN THE STRAIGHT POSITION THE VEHICLE VEERS AND DRIFTS TO THE RIGHT. IN A PANIC STOP IT IS VERY DANGEROUS AN

— NHTSA complaint filing

When Problems Appear on the 2013 Ford E-350

Based on 27 owner complaints that included an odometer reading. Median mileage at time of complaint: 6K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
23
30-60K
0
60-100K
4
100-150K
0
150-200K
0
200K+
0

SUSPENSION

In line with typicalmedian 6K mi · 6 reports
0-30K
6
30-60K
0
60-100K
0
100-150K
0
150-200K
0
200K+
0

TIRES

In line with typicalmedian 6K mi · 6 reports
0-30K
5
30-60K
0
60-100K
1
100-150K
0
150-200K
0
200K+
0

BRAKES

In line with typicalmedian 5K mi · 5 reports
0-30K
5
30-60K
0
60-100K
0
100-150K
0
150-200K
0
200K+
0

WHEELS

In line with typicalmedian 6K mi · 5 reports
0-30K
4
30-60K
0
60-100K
1
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (8)

EQUIPMENT ADAPTIVE/MOBILITY24/05/2016

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Fix: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Estimated Insurance Cost for 2013 Ford E-350

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,478
Full coverage / month
$123
Liability only / year
$611
vs US avg
-12%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1478

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ford E-350 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
30K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
20K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ford New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ford. If you're buying a used 2013 E-350, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.

Estimated Repair Costs

SUSPENSION(~50K mi)
$500
TIRES(~50K mi)
$500
BRAKES(~50K mi)
$500
WHEELS(~50K mi)
$500
ENGINE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 32 owner complaints for this specific year, here's what to check or ask about:

  • SUSPENSION: I RECENTLY PURCHASED THIS BRAND NEW FORD E350 VAN. IF YOU TAKE YOUR HANDS OFF THE WHEEL FOR A SECOND THE VEHICLE DRIFTS INTO THE RIGHT LANE. ALSO WHILE BRAKING YOU IF YOU DO NOT HOLD THE WHEEL IN THE STRAIGHT POSITION THE VEHICLE VEERS AND DRIFTS TO THE RIGHT. IN A PANIC STOP IT IS VERY DANGEROUS AN

    Typically appears around 50K miles. Repair cost ~$500

  • TIRES: I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: I RECENTLY PURCHASED THIS BRAND NEW FORD E350 VAN. IF YOU TAKE YOUR HANDS OFF THE WHEEL FOR A SECOND THE VEHICLE DRIFTS INTO THE RIGHT LANE. ALSO WHILE BRAKING YOU IF YOU DO NOT HOLD THE WHEEL IN THE STRAIGHT POSITION THE VEHICLE VEERS AND DRIFTS TO THE RIGHT. IN A PANIC STOP IT IS VERY DANGEROUS AN

    Typically appears around 50K miles. Repair cost ~$500

  • WHEELS: I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 8 recalls have been completed — free at any Ford dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
32
Recalls
8
Fire reports
0
Crash reports
1
Injury reports
0
Segment avg
20

Check a Specific VIN

See recalls for YOUR 2013 Ford E-350