2013 Dodge DURANGO

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2013 Dodge DURANGO has 905 owner complaints filed with NHTSA — that's 11.3x the segment average of 80. The most common issue is electrical problems (32% of all complaints), specifically: tl* the contact owns a 2013 dodge durango. the contact stated that while driving approximately 60 mph, a sudden burning odor was emitted from the vehicle. the contact merged to the shoulder of the road where she noticed that the headliner had caught on fire. the contact was not injured. a police rep. ⚠️ 40 fire reports filed.

40 fire reports 22 crash reports 25 injuries

905

Total Complaints

Recalls Issued

—/5

Safety Stars

11.3x

vs Segment Avg

Known Problems

ELECTRICAL

293 complaints

32%

• TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A SUDDEN BURNING ODOR WAS EMITTED FROM THE VEHICLE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD WHERE SHE NOTICED THAT THE HEADLINER HAD CAUGHT ON FIRE. THE CONTACT WAS NOT INJURED. A POLICE REP
• WE HAVE A 2013 DODGE DURANGO WITH APROX 1600 MILES ON IT. I HAVE NOTICED ON TWO DIFFERENT DAYS NOW THAT WHEN I GET INTO THE VEHICLE AND START IT THAT THE "READING LAMPS" THAT ARE UP BY THE SUNGLASSES HOLDER LOCATED IN THE FRONT TOP OF THE VEHICLE, I NOTICED THAT THEY ARE "ON" ... AND I HAVE TO MANUA
• I HAVE BROUGHT IN THE VEHICLE TO THE LOCAL DODGE SERVICE CENTER IN NAPLES BECAUSE THE LIGHTS ON THE DASHBOARD GO OFF WHEN THE WIPERS ARE IN USE. ALL OF THE LIGHTS INCLUDING THE TIME / RADIO STATION BECOME DIM. ON DECEMBER 26TH ALTHOUGH THE LIGHTS ARE SET ON AUTOMATIC, THE LIGHTS DID NOT COME ON AT

Typical onset: 50K miles Est. repair: $500🔥 30 fire reports💥 3 crashes

“TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A SUDDEN BURNING ODOR WAS EMITTED FROM THE VEHICLE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD WHERE SHE NOTICED THAT THE HEADLINER HAD CAUGHT ON FIRE. THE CONTACT WAS NOT INJURED. A POLICE REP”

— NHTSA complaint filing

ENGINE

120 complaints

13%

• HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN FRIENDLY" ENGINE COOLANT THEY ARE USING
• ON THE 2013 DODGE DURANGO THAT I CURRENTLY OWN WHICH I PURCHASED BRAND NEW IN JUNE 2013, THE NAVIGATION AND CAMERA SYSTEM GOES COMPLETELY BLANK WHILE DRIVING OR BACKING UP. THE VEHICLE STARTED ACCELERATING WHILE IN DRIVE GEAR, AS WELL AS THE TRANSMISSION FAILS TO WORK PROPERLY AND SKIPS SECOND GEAR,
• I HAVE BROUGHT IN THE VEHICLE TO THE LOCAL DODGE SERVICE CENTER IN NAPLES BECAUSE THE LIGHTS ON THE DASHBOARD GO OFF WHEN THE WIPERS ARE IN USE. ALL OF THE LIGHTS INCLUDING THE TIME / RADIO STATION BECOME DIM. ON DECEMBER 26TH ALTHOUGH THE LIGHTS ARE SET ON AUTOMATIC, THE LIGHTS DID NOT COME ON AT

Typical onset: 50K miles Est. repair: $500🔥 8 fire reports

“HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN FRIENDLY" ENGINE COOLANT THEY ARE USING”

— NHTSA complaint filing

FUEL SYSTEM

92 complaints

10%

• TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED UPON USING THE PUSH BUTTON START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. IT WAS FIRST DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED, BUT THE FAILURE CONTINUED. THE CON
• TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE FUEL CAP WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON A DAILY BASIS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL CAP. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWA
• MY VEHICLE BEGAN HAVING TROUBLE IN LATE FEBRUARY 2015 WITH TURNING OVER AT THE FIRST START OF THE DAY. SINCE THAT TIME, THE PROBLEM HAS CONTINUED, BUT MORE FREQUENTLY AND WORSE THAN EACH PREVIOUS TIME. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, PRESTIGE DODGE, ON TWO OCCASIONS TO HAVE

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED UPON USING THE PUSH BUTTON START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. IT WAS FIRST DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED, BUT THE FAILURE CONTINUED. THE CON”

— NHTSA complaint filing

BRAKES

81 complaints

• WHEN STOPPING THERE IS A CLUNK IN FRONT BRAKES OR SUSPENSION. THE CLUNK CAN BE FELT IN THE FLOOR, STEERING COLUMN AND BRAKE PEDAL. DEALER REPLACED FRONT PADS AND ROTORS, PROBLEM NOT FIXED. *TR
• THERE IS A BUMPING NOISE UNDER THE RIGHT FLOORBOARD THAT YOU CAN FEEL UNDER YOUR FEET WHEN APPLYING THE BRAKE OR TURNING CAN'T FIGURE OUT WHAT IT IS.... *TR
• TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME ABNORMALLY HARD TO DEPRESS AND PREVENTED THE VEHICLE FROM BEING STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ABS MODULE SOFTWARE NEEDED T

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“WHEN STOPPING THERE IS A CLUNK IN FRONT BRAKES OR SUSPENSION. THE CLUNK CAN BE FELT IN THE FLOOR, STEERING COLUMN AND BRAKE PEDAL. DEALER REPLACED FRONT PADS AND ROTORS, PROBLEM NOT FIXED. *TR”

— NHTSA complaint filing

SEATS/RESTRAINTS

79 complaints

• SINCE DAY ONE OF OWNING THE DURANGO I HAVE HAD A BAD VIBRATION IN THE STEERING WHEEL, LARRY H MILLER DODGE IN AVONDALE TOLD ME I HAD BAD TIRES SO I REPLACED THE TIRES (@450 MILES) THEN THEY TOLD ME THAT I HAD BAD WHEELS SO I REPLACED THEM WITH NEW TIRES AND WHEELS. I STILL HAVE THE VIBRATION AND MY
• TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED AN INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED.
• TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“SINCE DAY ONE OF OWNING THE DURANGO I HAVE HAD A BAD VIBRATION IN THE STEERING WHEEL, LARRY H MILLER DODGE IN AVONDALE TOLD ME I HAD BAD TIRES SO I REPLACED THE TIRES (@450 MILES) THEN THEY TOLD ME THAT I HAD BAD WHEELS SO I REPLACED THEM WITH NEW TIRES AND WHEELS. I STILL HAVE THE VIBRATION AND MY ”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

BRAKES(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 905 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A SUDDEN BURNING ODOR WAS EMITTED FROM THE VEHICLE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD WHERE SHE NOTICED THAT THE HEADLINER HAD CAUGHT ON FIRE. THE CONTACT WAS NOT INJURED. A POLICE REP
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN FRIENDLY" ENGINE COOLANT THEY ARE USING
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED UPON USING THE PUSH BUTTON START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. IT WAS FIRST DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED, BUT THE FAILURE CONTINUED. THE CON
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: WHEN STOPPING THERE IS A CLUNK IN FRONT BRAKES OR SUSPENSION. THE CLUNK CAN BE FELT IN THE FLOOR, STEERING COLUMN AND BRAKE PEDAL. DEALER REPLACED FRONT PADS AND ROTORS, PROBLEM NOT FIXED. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)