2020 Dodge DURANGO
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Dodge DURANGO has 69 owner complaints filed with NHTSA — that's 0.3x the segment average of 250. The most common issue is lighting problems (29% of all complaints), specifically: water intrusion into the rear tail lights.. There are 2 recalls issued for this model year. ⚠️ 4 fire reports filed.
69
Total Complaints
2
Recalls Issued
4/5
Safety Stars
0.3x
vs Segment Avg
Known Problems(top 5 of 8)
LIGHTING
20 complaints- • Water intrusion into the rear tail lights.
- • There is a very sharp side on the back rear taillight that connects with the lift gate. This razor sharp edge has cut myself, husband, and almost my son. The only thing that saved him from getting cut was the sleeve on his shirt. I have reported this issue to Chrysler. An investigation is in process
- • The rear tail lights have a sharp edge that is beak shaped and if you brush up against it on accident it slices into your skin or clothes. I was loading groceries and my arm skimmed over it and sliced a whole piece of skin off. I have researched the incident to see if others have had the same experi
“Water intrusion into the rear tail lights.”
— NHTSA complaint filing
Recalls (2)
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Fuel Cost Calculator for 2020 Dodge DURANGO
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2020 Dodge DURANGO
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Dodge New-Vehicle Warranty Coverage
These are the terms for a new Dodge. If you're buying a used 2020 DURANGO, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Dodge dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 69 owner complaints for this specific year, here's what to check or ask about:
- ☐LIGHTING: Water intrusion into the rear tail lights.
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The contact owns a 2020 Dodge Durango. The contact stated that he auto-started the vehicle while it was in the driveway. The contact stated as he came outside, the vehicle was on fire. The contact was able to extinguish the fire with the assistance of the fire department. There were no injuries sust
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: The start stop system is the Durango is terrible! That was my first problem. My second issue is, out of nowhere. We now have inner engine issues. The engine will not hold compression, but there are no leaks! I have only had a vehicle for six months! Now I am paying on a vehicle. I cannot drive and c
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: I WAS REFUSED MY RECALL BEING FIX BECAUSE I HAD NY PLATES SAYING DUE TO THE VIRUS. I FEEL DISCRIMINATED AGAINST. THIS IS THE SAME AS CALLING A BLACK PERSON THE N WORD. REEDMAN TOLL DODGE SERVICE DEPT IN LANGHORNE, PA. HER NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 2 recalls have been completed — free at any Dodge dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Dodge DURANGO — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 69
- Recalls
- 2
- Fire reports
- 4
- Crash reports
- 0
- Injury reports
- 9
- Segment avg
- 250
Check a Specific VIN
See recalls for YOUR 2020 Dodge DURANGO