BestCarRank
Toyota

2021 Toyota C-HR

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2021 Toyota C-HR has 46 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is transmission problems (28% of all complaints), specifically: transmission failure. required service visits always on time with no indication of any problems. after a noticeable change in the vehicle drive and noise from the engine, the vehicle was immediately brought to the dealer service center for inspection. the dealer confirmed transmission malfunction. .

6 crash reports 5 injuries

46

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

TRANSMISSION

13 complaints
28%
  • Transmission failure. Required service visits always on time with no indication of any problems. After a noticeable change in the vehicle drive and noise from the engine, the vehicle was immediately brought to the dealer service center for inspection. The dealer confirmed transmission malfunction.
  • Original owner. Vehicle has internal failure of transaxle at exactly 60,000 miles. All routine services for the life of the car has been completed by a Toyota dealer.
  • Transmission went out at 40 thousand miles.this car has been serviced and maintaned as directed. No rough use what so every.
Typical onset: 50K miles Est. repair: $500

Transmission failure. Required service visits always on time with no indication of any problems. After a noticeable change in the vehicle drive and noise from the engine, the vehicle was immediately brought to the dealer service center for inspection. The dealer confirmed transmission malfunction.

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

7 complaints
15%
  • THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN
  • I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into oppos
  • While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none
Typical onset: 50K miles Est. repair: $500💥 2 crashes

THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN

— NHTSA complaint filing

OTHER

6 complaints
13%
  • REAR WINDSHIELD SPONTANEOUSLY SHATTERED IN THE MID-DAY SUN, ALONG ENTIRE LENGTH OF BOTH SIDES OF THE WINDSHIELD. CAR HAS NOT BEEN DRIVEN IN SEVERAL DAYS, AND WAS SITTING STATIONARY IN THE DRIVEWAY AT THE TIME. NO EVIDENCE OF DISTURBANCE IN THE SURROUNDING AREA.
  • Hood latch keeps coming unlocked and is only noticeableat highway speed. Drivers seat belt lockes up when tension feature is not necessary. Both problems may cause an accident wich may cause serious injuryor death apon impact.
  • For several weeks my car was calling 911 on its own. I took it to the dealer and they originally took a plastic cover off of the Toyota Saftey Connect System. But the car continued to call 911. So I took it back again and they decided to disconnect the system is what I was told. After that for the
Typical onset: 50K miles Est. repair: $500

REAR WINDSHIELD SPONTANEOUSLY SHATTERED IN THE MID-DAY SUN, ALONG ENTIRE LENGTH OF BOTH SIDES OF THE WINDSHIELD. CAR HAS NOT BEEN DRIVEN IN SEVERAL DAYS, AND WAS SITTING STATIONARY IN THE DRIVEWAY AT THE TIME. NO EVIDENCE OF DISTURBANCE IN THE SURROUNDING AREA.

— NHTSA complaint filing

ELECTRICAL

5 complaints
11%
  • I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into oppos
  • While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none
  • Improper programming. ECU vehicle is an LE trim but the computer states that it is an XLE Premium
Typical onset: 50K miles Est. repair: $500

I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into oppos

— NHTSA complaint filing

SEATS/RESTRAINTS

4 complaints
9%
  • Hood latch keeps coming unlocked and is only noticeableat highway speed. Drivers seat belt lockes up when tension feature is not necessary. Both problems may cause an accident wich may cause serious injuryor death apon impact.
  • My Chr Toyota 2021 has many issues, seat belt lock I have a pair of scissors just in case, usb don't work correctly, windshield wipers gets stuck right in the middle, brakes noise, back seat rug detaching from the floor, radio, Bluetooth, front seats move forward by it self creating a safety hazard
  • My Chr Toyota 2021 has many issues, seat belt lock I have a pair of scissors just in case, usb don't work correctly, windshield wipers gets stuck right in the middle, brakes noise, back seat rug detaching from the floor, radio, Bluetooth, front seats move forward by it self creating a safety hazard
Typical onset: 50K miles Est. repair: $500💥 1 crashes

Hood latch keeps coming unlocked and is only noticeableat highway speed. Drivers seat belt lockes up when tension feature is not necessary. Both problems may cause an accident wich may cause serious injuryor death apon impact.

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
OTHER(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
SEATS/RESTRAINTS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 46 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: Transmission failure. Required service visits always on time with no indication of any problems. After a noticeable change in the vehicle drive and noise from the engine, the vehicle was immediately brought to the dealer service center for inspection. The dealer confirmed transmission malfunction.

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: REAR WINDSHIELD SPONTANEOUSLY SHATTERED IN THE MID-DAY SUN, ALONG ENTIRE LENGTH OF BOTH SIDES OF THE WINDSHIELD. CAR HAS NOT BEEN DRIVEN IN SEVERAL DAYS, AND WAS SITTING STATIONARY IN THE DRIVEWAY AT THE TIME. NO EVIDENCE OF DISTURBANCE IN THE SURROUNDING AREA.

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into oppos

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Toyota C-HR — Year Comparison

How does 2021 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
46
Recalls
0
Fire reports
0
Crash reports
6
Injury reports
5
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2021 Toyota C-HR