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Toyota

2020 Toyota C-HR

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2020 Toyota C-HR has 69 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is transmission problems (54% of all complaints), specifically: faulty cvt transmission, known issue, failed before 90,000 miles. cvt transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior..

2 crash reports 3 injuries

69

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.9x

vs Segment Avg

Known Problems

TRANSMISSION

37 complaints
54%
  • Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.
  • CVT TRANSMISSION - IT CAN GO OUT AT ANY TIME - YES - YES - NO, JUST LOUD NOISE
  • I started hearing a grinding noise coming from the front driver-side wheel well for about a week. Then one day, while backing out of my driveway, the car suddenly lost power. I was stuck on a slight incline and no matter if I put it in reverse or drive, the car wouldn't move—it just wouldn’t respond
Typical onset: 50K miles Est. repair: $500

Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.

— NHTSA complaint filing

ELECTRICAL

5 complaints
7%
  • TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FA
  • Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower con
  • I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being i
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FA

— NHTSA complaint filing

OTHER

5 complaints
7%
  • Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower con
  • 1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise inte
  • Transmission issues before 120000 miles told by TOYOTA technician at maintenance.
Typical onset: 50K miles Est. repair: $500

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower con

— NHTSA complaint filing

ENGINE

4 complaints
6%
  • I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being i
  • 2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over warranty so they are t
  • While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and careful
Typical onset: 50K miles Est. repair: $500

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being i

— NHTSA complaint filing

TIRES

3 complaints
4%
  • TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FA
  • The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned af
  • One tire blowout less than 2k miles, Sidewall and tread on all other tires, not holding air, losing traction causing lose of control and hydroplaning 215/60 17R Pro Continental
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FA

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
ENGINE(~50K mi)
$500
TIRES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 69 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FA

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower con

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being i

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Toyota C-HR — Year Comparison

How does 2020 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
69
Recalls
0
Fire reports
0
Crash reports
2
Injury reports
3
Segment avg
80

Check a Specific VIN

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