2010 Mercury MILAN HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2010 Mercury MILAN HYBRID has 80 owner complaints filed with NHTSA — that's 1.0x the segment average of 80. The most common issue is steering problems (20% of all complaints), specifically: while driving on freeway, warning light came on to have power steering serviced. no problem steering the car at that time, but after stopping and turning off engine, the power assist had been disabled and i could not steer the car. managed to get it to a dealer in senaca falls, ny, who reset the s. ⚠️ 1 fire report filed.
80
Total Complaints
0
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems
STEERING
16 complaints- • WHILE DRIVING ON FREEWAY, WARNING LIGHT CAME ON TO HAVE POWER STEERING SERVICED. NO PROBLEM STEERING THE CAR AT THAT TIME, BUT AFTER STOPPING AND TURNING OFF ENGINE, THE POWER ASSIST HAD BEEN DISABLED AND I COULD NOT STEER THE CAR. MANAGED TO GET IT TO A DEALER IN SENACA FALLS, NY, WHO RESET THE S
- • WHEN DRIVING ON THE EXPRESSWAY, THE STEERING WAS JERKY AND STICKING. I GOT AN ERROR MESSAGE SAYING "SERVICE POWER STEERING" AND "SERVICE ADVANCETRAC". TODAY, WHEN I WENT TO START THE CAR, I HAVE THE MESSAGE SAYS "SERVICE POWER STEERING NOW" AND THE WHEEL WILL NOT TURN. *TR
- • WHILE DRIVING APPROXIMATELY 40 MPH, THE DASHBOARD SHOWED A MESSAGE THAT THE POWER STEERING SYSTEM NEEDED TO BE SERVICED AND THE POWER STEERING SUDDENLY STOPPED WORKING MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. *TR
“WHILE DRIVING ON FREEWAY, WARNING LIGHT CAME ON TO HAVE POWER STEERING SERVICED. NO PROBLEM STEERING THE CAR AT THAT TIME, BUT AFTER STOPPING AND TURNING OFF ENGINE, THE POWER ASSIST HAD BEEN DISABLED AND I COULD NOT STEER THE CAR. MANAGED TO GET IT TO A DEALER IN SENACA FALLS, NY, WHO RESET THE S”
— NHTSA complaint filing
ELECTRICAL
9 complaints- • TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT MEN
- • THE CAR WOULD INEXPLICABLY STOP DURING DRIVING AND DISPLAY THE RED TRIANGLE WITH THE MESSAGE STOP SAFELY INTERMITTENTLY SOON AFTER THE TIME IT WAS BOUGHT. BUT UPON TURNING IT OFF IT WOULD RESTART. THE DEALERSHIPS DID NOT FIND ANYTHING TO FIX. THE RED TRIANGLE DISPLAY AND SUDDEN LOSS OF POWER WHILE D
- • I HAVE A 2010 MERCURY MILAN. THIS HAS BEEN AN INTERMITTENT PROBLEM: SOMETIMES THE CAR FEELS LIKE IT DOES A HARD GEAR SHIFT--THE WRENCH LIGHT COMES ON AND THE CAR LOSES POWER. I STILL HAVE POWER STEERING AND POWER BRAKES BUT PRESSING ON THE GAS DOES NOTHING. IF I TURN OFF THE ENGINE AND RESTART, IT
“TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT MEN”
— NHTSA complaint filing
AIR BAGS
9 complaints- • TAKADA RECALL -- THE AIR BAG OF PASSENGER SIDE WAS RECALLED ON JUNE 1ST, 2016. NHTSA RECALL NUMBER: 16V384. MANUFACTURE RECALL NUMBER: 16S26. SO FAR, I HAVEN'T HEARD ANYTHING YET ABOUT THIS RECALL FROM ANYBODY.
- • THE CAR WAS RECALLED ON JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 SUMMARY THE FRONTAL AIRBAG INFLATOR OF MY CAR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH. IT IS VERY DANGEROUS TO ME AND MY WIFE SINCE WE DRIVE THIS CAR EVERYDAY. (THIS DEFECT REPORT IS IN
- • TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR
“TAKADA RECALL -- THE AIR BAG OF PASSENGER SIDE WAS RECALLED ON JUNE 1ST, 2016. NHTSA RECALL NUMBER: 16V384. MANUFACTURE RECALL NUMBER: 16S26. SO FAR, I HAVEN'T HEARD ANYTHING YET ABOUT THIS RECALL FROM ANYBODY.”
— NHTSA complaint filing
TRANSMISSION
8 complaints- • DRIVING 65 MPH ON INTERSTATE; CAR STOPPED ACCELERATING, STARTING DROPPING IN SPEED. PRESSED ACCELERATOR UNTIL ON FLOOR, WOULD NOT ACCELERATE, ONLY CONTINUED DECREASING IN SPEED. "WRENCH" INDICATOR APPEARED ON VEHICLE ELECTRONIC DASHBOARD. STOPPED. WHEN TURNED OFF AND BACK ON WRENCH WAS GONE, CAR W
- • WHILE DRIVING THE VEHICLE ON THE HIGHWAY ON 9/2, THE WRENCH WARNING LIGHT CAME ON AND THE CAR LOST POWER AND STARTED SHAKING. WE HAD TO DODGE TRAFFIC TO LIMP OFF THE ROAD AND STOPPED THE ENGINE. UPON STARTING AGAIN, THE WARNING LIGHT WAS CLEARED AND WE HESITANTLY DROVE HOME. WE CALLED THE LOCAL FORD
- • I HAVE A 2010 MERCURY MILAN. THIS HAS BEEN AN INTERMITTENT PROBLEM: SOMETIMES THE CAR FEELS LIKE IT DOES A HARD GEAR SHIFT--THE WRENCH LIGHT COMES ON AND THE CAR LOSES POWER. I STILL HAVE POWER STEERING AND POWER BRAKES BUT PRESSING ON THE GAS DOES NOTHING. IF I TURN OFF THE ENGINE AND RESTART, IT
“DRIVING 65 MPH ON INTERSTATE; CAR STOPPED ACCELERATING, STARTING DROPPING IN SPEED. PRESSED ACCELERATOR UNTIL ON FLOOR, WOULD NOT ACCELERATE, ONLY CONTINUED DECREASING IN SPEED. "WRENCH" INDICATOR APPEARED ON VEHICLE ELECTRONIC DASHBOARD. STOPPED. WHEN TURNED OFF AND BACK ON WRENCH WAS GONE, CAR W”
— NHTSA complaint filing
BRAKES
8 complaints- • WAS ALERTED THAT MY LEFT REAR PASSENGER TAIL LIGHT ON MY 2010 MERCURY MILAN HYBRID WAS ABNORMALLY BRIGHT AND THAT BRAKE LIGHT DID NOT CHANGE ILLUMINATION LEVEL. TOOK CAR TO DEALERSHIP AND WAS INFORMED THAT ENTIRE ASSEMBLY WAS FAULTY AND WOULD NEED TO BE REPLACED FOR $600. I HAVE AN EXTENDED WARRAN
- • 2 BRAKE WARNING LIGHTS APPEARED ON DASH. BRAKE PEDAL SOFT AND WENT TO FLOOR. VERY LITTLE BRAKING POWER . ALMOST ROLLED THROUGH INTERSECTION. 76 YEAR OLD LADY (MY MOTHER) TERRIFIED TO DRIVE THE CAR. TAKING TO DEALER TOMORROW.
- • I WAS DRIVING AND DROVE ONTO SOME UNEVEN PAVEMENT. I HIT A BUMP AT 40 MPH. I WAS COMING OFF OF AN INTERSTATE ONTO AN EXIT RAMP AND HAD TO STOP AT A STOP LIGHT. THE PEDAL WENT TO THE FLOORBOARD. I HAD TO PUMP IT UP TO STOP. IT IS STILL A SOFT PEDAL.
“WAS ALERTED THAT MY LEFT REAR PASSENGER TAIL LIGHT ON MY 2010 MERCURY MILAN HYBRID WAS ABNORMALLY BRIGHT AND THAT BRAKE LIGHT DID NOT CHANGE ILLUMINATION LEVEL. TOOK CAR TO DEALERSHIP AND WAS INFORMED THAT ENTIRE ASSEMBLY WAS FAULTY AND WOULD NEED TO BE REPLACED FOR $600. I HAVE AN EXTENDED WARRAN”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 80 owner complaints for this specific year, here's what to check or ask about:
- ☐STEERING: WHILE DRIVING ON FREEWAY, WARNING LIGHT CAME ON TO HAVE POWER STEERING SERVICED. NO PROBLEM STEERING THE CAR AT THAT TIME, BUT AFTER STOPPING AND TURNING OFF ENGINE, THE POWER ASSIST HAD BEEN DISABLED AND I COULD NOT STEER THE CAR. MANAGED TO GET IT TO A DEALER IN SENACA FALLS, NY, WHO RESET THE S
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT MEN
Typically appears around 50K miles. Repair cost ~$500
- ☐AIR BAGS: TAKADA RECALL -- THE AIR BAG OF PASSENGER SIDE WAS RECALLED ON JUNE 1ST, 2016. NHTSA RECALL NUMBER: 16V384. MANUFACTURE RECALL NUMBER: 16S26. SO FAR, I HAVEN'T HEARD ANYTHING YET ABOUT THIS RECALL FROM ANYBODY.
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: DRIVING 65 MPH ON INTERSTATE; CAR STOPPED ACCELERATING, STARTING DROPPING IN SPEED. PRESSED ACCELERATOR UNTIL ON FLOOR, WOULD NOT ACCELERATE, ONLY CONTINUED DECREASING IN SPEED. "WRENCH" INDICATOR APPEARED ON VEHICLE ELECTRONIC DASHBOARD. STOPPED. WHEN TURNED OFF AND BACK ON WRENCH WAS GONE, CAR W
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercury MILAN HYBRID — Year Comparison
How does 2010 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 80
- Recalls
- 0
- Fire reports
- 1
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2010 Mercury MILAN HYBRID