2019 Mercedes-Benz SPRINTER 1500
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Mercedes-Benz SPRINTER 1500 has 11 owner complaints filed with NHTSA — that's 1.0x the segment average of 11. The most common issue is other problems (27% of all complaints), specifically: lane departure assist option - dangerous and deadly design in cross winds, passing or being passed by other tall vehicles, etching out of road traffic lane markings in construction areas, and attempting any swerving emergency evasive action - the vehicle brakes suddenly lock up and the steering b. There are 38 recalls issued for this model year.
11
Total Complaints
38
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 7)
OTHER
3 complaints- • LANE DEPARTURE ASSIST OPTION - DANGEROUS AND DEADLY DESIGN IN CROSS WINDS, PASSING OR BEING PASSED BY OTHER TALL VEHICLES, ETCHING OUT OF ROAD TRAFFIC LANE MARKINGS IN CONSTRUCTION AREAS, AND ATTEMPTING ANY SWERVING EMERGENCY EVASIVE ACTION - THE VEHICLE BRAKES SUDDENLY LOCK UP AND THE STEERING B
- • Air blower, defrost, and heat failure in heavy rain creating a dangerous situation while driving 70mph on a two lane highway with oncoming traffic. I could not see and had to pull over. Visibility through the window became low very fast. Two years ago the same issue happened. The dealer updated soft
- • After vehicle was placed in park it rolled by it self and damaged garage door to a property. Also I have a recording of vehicle rolling after placed in park. Vehicle has been at dealer for last 4 weeks and they can not duplicate problem according to them. no warning lamps
“LANE DEPARTURE ASSIST OPTION - DANGEROUS AND DEADLY DESIGN IN CROSS WINDS, PASSING OR BEING PASSED BY OTHER TALL VEHICLES, ETCHING OUT OF ROAD TRAFFIC LANE MARKINGS IN CONSTRUCTION AREAS, AND ATTEMPTING ANY SWERVING EMERGENCY EVASIVE ACTION - THE VEHICLE BRAKES SUDDENLY LOCK UP AND THE STEERING B”
— NHTSA complaint filing
Recalls (38)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.
Risk: In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
Fix: DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
Estimated Insurance Cost for 2019 Mercedes-Benz SPRINTER 1500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz SPRINTER 1500 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
These are the terms for a new Mercedes-Benz. If you're buying a used 2019 SPRINTER 1500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 11 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: LANE DEPARTURE ASSIST OPTION - DANGEROUS AND DEADLY DESIGN IN CROSS WINDS, PASSING OR BEING PASSED BY OTHER TALL VEHICLES, ETCHING OUT OF ROAD TRAFFIC LANE MARKINGS IN CONSTRUCTION AREAS, AND ATTEMPTING ANY SWERVING EMERGENCY EVASIVE ACTION - THE VEHICLE BRAKES SUDDENLY LOCK UP AND THE STEERING B
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: CLAMP ON THE POWER STEER HOSE CAME OFF. THE SPRING CLAMP DID NOT HOLD AND THE HOSE IS STRETCHED TOO TIGHT. WE LIVE IN FAIRBANKS, AK AND THE TEMPERATURE WAS -30 DEGREES. THE VEHICLE HAS LESS THAN 5000 MILES. WE WERE ABLE TO PUT ANOTHER CLAMP ON, WITH ONLY GETTING MINOR FROSTBITE ON FINGERS. WE WERE
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: WHEN I WAS PARKED ON A CITY STREET I ACCIDENTALLY BUMPED THE GEAR SHIFT LEVER IN MY 2019 SPRINTER AFTER PRESSING THE IGNITION BUTTON THAT IS DIRECTLY IN FRONT OF THE LEVER. THIS PUT IT INTO NEUTRAL WITHOUT ME KNOWING, WITHOUT A BEEP OR ANY SIGNAL THAT IT WAS NOT IN PARK ANY LONGER. I ENDED UP ROLLIN
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRONIC SYSTEMS: THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIEN
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 38 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz SPRINTER 1500 — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 11
- Recalls
- 38
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 0
- Segment avg
- 11
Check a Specific VIN
See recalls for YOUR 2019 Mercedes-Benz SPRINTER 1500