2015 Mercedes-Benz GLK350

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2015 Mercedes-Benz GLK350 has 135 owner complaints filed with NHTSA — that's 1.7x the segment average of 80. The most common issue is air bags problems (62% of all complaints), specifically: 2015 glk mercedes benz. consumer writes in regards to defective side curtain airbag. *ld the consumer stated as a result from the accident, has suffered from hearing loss and chronic tinnitus. the consumer believed that the volume of the explosion caused by the deployment of the airbag exceeded i. ⚠️ 4 fire reports filed.

4 fire reports 7 crash reports 6 injuries

135

Total Complaints

Recalls Issued

—/5

Safety Stars

1.7x

vs Segment Avg

Known Problems

AIR BAGS

84 complaints

62%

• 2015 GLK MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE SIDE CURTAIN AIRBAG. *LD THE CONSUMER STATED AS A RESULT FROM THE ACCIDENT, HAS SUFFERED FROM HEARING LOSS AND CHRONIC TINNITUS. THE CONSUMER BELIEVED THAT THE VOLUME OF THE EXPLOSION CAUSED BY THE DEPLOYMENT OF THE AIRBAG EXCEEDED I
• TAKATA RECALL SHOULD HAVE BEEN DONE BEFORE THE END OF MARCH 2018 ACCORDING TO A LETTER I RECEIVED. THE MERCEDES DEALERSHIP KEPT TELLING ME THAT THE AIRBAGS WERE OK, OR THAT THEY DO NOT HAVE REPLACEMENTS AS YET. I HAD AN ACCIDENT YESTERDAY, SO I WOULD LIKE TO INFORM EVERY OWNER OF THE PROBLEM AIRBAGS
• TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE MANUFACTURER INDICATED THAT THE PART MAY BECOME AVAILABLE IN MID MAY OF 2020. THE DEALER WAS

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“2015 GLK MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE SIDE CURTAIN AIRBAG. *LD THE CONSUMER STATED AS A RESULT FROM THE ACCIDENT, HAS SUFFERED FROM HEARING LOSS AND CHRONIC TINNITUS. THE CONSUMER BELIEVED THAT THE VOLUME OF THE EXPLOSION CAUSED BY THE DEPLOYMENT OF THE AIRBAG EXCEEDED I”

— NHTSA complaint filing

ELECTRICAL

7 complaints

• WE WERE DRIVING ON NORMAL FREEWAY SPEED ALONG INTERSTATE 5 SOUTH APPROACHING FORT TEJON TOWARDS LOS ANGELES WHEN SUDDENLY THE DASHBOARD DISPLAYED THE MESSAGE " INOPERATIVE. CHECK OPERATOR'S MANUAL". WITH THIS MESSAGE, THE CAR SLOWED DOWN AND ULTIMATELY SHUT OFF ITS POWER ON US. FORTUNATELY, WE WERE
• THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H.
• CAR PUTS ITSELF IN PARK WHILE COMING TO A STOP WHEN IT'S SNOWING/RAINING/ IN THE CAR WASH, ALL WARNING LIGHTS AND ELECTRIC POWER STEERING GO OFF.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“WE WERE DRIVING ON NORMAL FREEWAY SPEED ALONG INTERSTATE 5 SOUTH APPROACHING FORT TEJON TOWARDS LOS ANGELES WHEN SUDDENLY THE DASHBOARD DISPLAYED THE MESSAGE " INOPERATIVE. CHECK OPERATOR'S MANUAL". WITH THIS MESSAGE, THE CAR SLOWED DOWN AND ULTIMATELY SHUT OFF ITS POWER ON US. FORTUNATELY, WE WERE ”

— NHTSA complaint filing

FUEL SYSTEM

6 complaints

• MESSAGE DASHBOARD INDICATOR (MDI) READ "INOPERATIVE. SEE OPERATOR'S MANUAL" WITH OTHER MALFUNCTION LIGHTS INCLUDING CHECK ENGINE LIGHT (CEL). TURNED CAR OFF AN ON AND ONLY THE CEL REMAINED. ALSO, THERE WAS A RECURRING TICKING NOISE THAT PRECEDED AFOREMENTIONED ISSUES THAT I ALSO REPORTED. DEALERSHIP
• WHILE EXITING THE HWY THE CAR SLOW DOWN ON ITS OWN FROM ABOUT 60 TO AROUND 45 WITHOUT BREAKING. INOPERATIVE SEE OWNER'S MANUAL APPEARED ON THE DASHBOARD AND THE CAR STARTED LOOSING POWER. WHEN I TRIED TO ACCELERATE IT DID WOULD NOT SPEED UP PASS 50. AFTER COMING TO A TRAFFIC LIGHT I TRIED TO ACC
• SMALL QUANTITY OF SPILLED LIQUID CAUSES SHUTDOWN OF ENGINE AND FUEL ECM. OVER $2200 TO REPAIR (REPLACING FUEL PUMP! AND ECM!), BUT THE REAL ISSUE IS THE IMMEDIATE DISABLING OF THE VEHICLE IN TRAFFIC CAN EASILY CAUSE AN ACCIDENT. THIS COULD BE PREVENTED BY A LITTLE COVER OR EPOXY OR CAULK. THIS MODUL

Typical onset: 50K miles Est. repair: $500

“MESSAGE DASHBOARD INDICATOR (MDI) READ "INOPERATIVE. SEE OPERATOR'S MANUAL" WITH OTHER MALFUNCTION LIGHTS INCLUDING CHECK ENGINE LIGHT (CEL). TURNED CAR OFF AN ON AND ONLY THE CEL REMAINED. ALSO, THERE WAS A RECURRING TICKING NOISE THAT PRECEDED AFOREMENTIONED ISSUES THAT I ALSO REPORTED. DEALERSHIP”

— NHTSA complaint filing

SPEED CONTROL

5 complaints

• WHILE EXITING THE HWY THE CAR SLOW DOWN ON ITS OWN FROM ABOUT 60 TO AROUND 45 WITHOUT BREAKING. INOPERATIVE SEE OWNER'S MANUAL APPEARED ON THE DASHBOARD AND THE CAR STARTED LOOSING POWER. WHEN I TRIED TO ACCELERATE IT DID WOULD NOT SPEED UP PASS 50. AFTER COMING TO A TRAFFIC LIGHT I TRIED TO ACC
• MY MB GLK 35 CRASHED AT A HIGH SPEED AROUND 80 MPH,IT BURNT TO GROUND . I WOULD HAVE BEEN BURNT ALIVE WITHOUT PEOPLE USING A BIG ROCK TO BREAK THE WINDOW AND PULLING ME OUT . DUE TO THE STEERING AND ENGINE MALFUNCTION , MY CAR CRASHED AND I COULDN'T OPEN THE DOOR NOR WINDOWS . THIS IS HORRIBLE EXPER
• ON JUNE 16,2017, WHILE I WAS DRIVING ON FREEWAY, I TRIED TO SLOWED DOWN BUT IT TURNED OUT TO ACCELERATE SUDDENLY AT AROUND 85MPH, THE STEERING SYSTEM WAS MESSED UP AND I LOST CONTROL OF MY CAR , THE MORE I TRY TO BRAKE THE FASTER THE CAR CRASHED , SO IT CRASHED TO THE RIGHT SIDE AND ROLLED OVER D

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 2 crashes

“WHILE EXITING THE HWY THE CAR SLOW DOWN ON ITS OWN FROM ABOUT 60 TO AROUND 45 WITHOUT BREAKING. INOPERATIVE SEE OWNER'S MANUAL APPEARED ON THE DASHBOARD AND THE CAR STARTED LOOSING POWER. WHEN I TRIED TO ACCELERATE IT DID WOULD NOT SPEED UP PASS 50. AFTER COMING TO A TRAFFIC LIGHT I TRIED TO ACC”

— NHTSA complaint filing

STEERING

5 complaints

• ON JUNE 16,2017, WHILE I WAS DRIVING ON FREEWAY, I TRIED TO SLOWED DOWN BUT IT TURNED OUT TO ACCELERATE SUDDENLY AT AROUND 85MPH, THE STEERING SYSTEM WAS MESSED UP AND I LOST CONTROL OF MY CAR , THE MORE I TRY TO BRAKE THE FASTER THE CAR CRASHED , SO IT CRASHED TO THE RIGHT SIDE AND ROLLED OVER D
• TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE POWER STEERING INDICATOR ILLUMINATED AND MALFUNCTIONED. THE CONTACT CALLED MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 609-0902) AND WAS ADVISED TO CALL AAA TO HAVE THE VEHICLE TOWED
• The car’s driver’s side front wheel was replaced. Afterwards,The power steering failed.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“ON JUNE 16,2017, WHILE I WAS DRIVING ON FREEWAY, I TRIED TO SLOWED DOWN BUT IT TURNED OUT TO ACCELERATE SUDDENLY AT AROUND 85MPH, THE STEERING SYSTEM WAS MESSED UP AND I LOST CONTROL OF MY CAR , THE MORE I TRY TO BRAKE THE FASTER THE CAR CRASHED , SO IT CRASHED TO THE RIGHT SIDE AND ROLLED OVER D”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

STEERING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 135 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: 2015 GLK MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE SIDE CURTAIN AIRBAG. *LD THE CONSUMER STATED AS A RESULT FROM THE ACCIDENT, HAS SUFFERED FROM HEARING LOSS AND CHRONIC TINNITUS. THE CONSUMER BELIEVED THAT THE VOLUME OF THE EXPLOSION CAUSED BY THE DEPLOYMENT OF THE AIRBAG EXCEEDED I
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: WE WERE DRIVING ON NORMAL FREEWAY SPEED ALONG INTERSTATE 5 SOUTH APPROACHING FORT TEJON TOWARDS LOS ANGELES WHEN SUDDENLY THE DASHBOARD DISPLAYED THE MESSAGE " INOPERATIVE. CHECK OPERATOR'S MANUAL". WITH THIS MESSAGE, THE CAR SLOWED DOWN AND ULTIMATELY SHUT OFF ITS POWER ON US. FORTUNATELY, WE WERE
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: MESSAGE DASHBOARD INDICATOR (MDI) READ "INOPERATIVE. SEE OPERATOR'S MANUAL" WITH OTHER MALFUNCTION LIGHTS INCLUDING CHECK ENGINE LIGHT (CEL). TURNED CAR OFF AN ON AND ONLY THE CEL REMAINED. ALSO, THERE WAS A RECURRING TICKING NOISE THAT PRECEDED AFOREMENTIONED ISSUES THAT I ALSO REPORTED. DEALERSHIP
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: WHILE EXITING THE HWY THE CAR SLOW DOWN ON ITS OWN FROM ABOUT 60 TO AROUND 45 WITHOUT BREAKING. INOPERATIVE SEE OWNER'S MANUAL APPEARED ON THE DASHBOARD AND THE CAR STARTED LOOSING POWER. WHEN I TRIED TO ACCELERATE IT DID WOULD NOT SPEED UP PASS 50. AFTER COMING TO A TRAFFIC LIGHT I TRIED TO ACC
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)