2011 Mercedes-Benz GLK350

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2011 Mercedes-Benz GLK350 has 149 owner complaints filed with NHTSA — that's 1.9x the segment average of 80. The most common issue is air bags problems (62% of all complaints), specifically: tl* takata recall. the contact owns a 2011 mercedes-benz glk350. the contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repa. ⚠️ 4 fire reports filed.

4 fire reports 7 crash reports 2 injuries

149

Total Complaints

Recalls Issued

—/5

Safety Stars

1.9x

vs Segment Avg

Known Problems

AIR BAGS

93 complaints

62%

• TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA
• "TAKATA RECALL" MERCEDES-BENZ USA HAS NOTIFIED ME THAT THERE IS A DEFECT IN THE DRIVER-SIDE AIRBAG INFLATOR AND IT MAY RUPTURE DUE TO EXCESSIVE PRESSURE. THEY HAVE NOT PROVIDED A DATE FOR ME TO BRING THE CAR IN FOR REPAIR THEREFORE WE ARE CURRENTLY DRIVING AN UNSAFE VEHICLE THAT MAY CAUSE BODIIL
• "TAKATA RECALL" RECALL LETTER SAYS NOT NECESSARY TO DO ANYTHING UNTIL RECEIVING SECOND LETTER. TWO DAYS AFTER RECEIVING LETTER-AIRBAG WARNING LIGHTS CAME ON. HAVE NOT RECEIVED SECOND LETTER. SPOKE WITH DEALERSHIP, THEY SAY THAT THEY CAN'T GUARANTEE THAT BAGS WONT GO OFF BY THEMSELVES AND THAT TH

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA”

— NHTSA complaint filing

FUEL SYSTEM

23 complaints

15%

• I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUG
• I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUG
• SMELLS LIKE GAS, SEEMS TO BE A SMALL FUEL LEAK

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 2 crashes

“I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUG”

— NHTSA complaint filing

BRAKES

6 complaints

• PARKED ON A 45 DEGREE SLOPE. PLACED THE VEHICLE IN NEUTRAL WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SET THE EMERGENCY BRAKE DOWN AS FAR AS THE PEDAL WOULD TRAVEL. RELEASED THE BRAKE PEDAL WITH THE EMERGENCY BRAKE FULLY ENGAGED. THE VEHICLE STARTED TO ROLL DOWN THE INCLINE. LOCAL MECHANIC CONFIRM
• WE HAVE A MERCEDES BENZ GLK350 2011. WHILE NEITHER OF ITS BRAKE WARNING (WHICH INCLUDES WARNING FOR LOW BRAKE FLUID LEVEL) AND "CHECK BRAKE PAD WEAR" DISPLAY MESSAGES IS ON, AND THERE IS NO ABNORMAL NOISE FROM THE BRAKES, ITS BRAKES CAN STILL FAIL FOR A SHORT TIME, WHILE WORK MOST OF THE TIME.
• TL* THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE SPEED TO SLOW DOWN. AFTER STOPPING TO INSPECT THE VEHICLE SMOKE WAS PRESENT COMING FROM BOTH THE DRIVER AND PASSENGER SIDE REAR WHEELS. T

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“PARKED ON A 45 DEGREE SLOPE. PLACED THE VEHICLE IN NEUTRAL WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SET THE EMERGENCY BRAKE DOWN AS FAR AS THE PEDAL WOULD TRAVEL. RELEASED THE BRAKE PEDAL WITH THE EMERGENCY BRAKE FULLY ENGAGED. THE VEHICLE STARTED TO ROLL DOWN THE INCLINE. LOCAL MECHANIC CONFIRM”

— NHTSA complaint filing

STEERING

5 complaints

• TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE
• I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUG
• The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the key fob intermittently failed to remotely start the vehicle. The contact stated that the transmission had seized and failed to shift into the

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE ”

— NHTSA complaint filing

ENGINE

4 complaints

• MY CAR SHUT DOWN, WITHOUT ANY WARNING, IN THE MIDDLE OF THE ROAD ON APRIL 19TH, 2013. AT THE TIME OF SHUTDOWN, ALL THE LIGHTS ON THE DASHBOARD LIT UP (INCLUDING THE BRAKE LIGHT). I TOOK THE CAR IN TO THE DEALER ON THE FOLLOWING MONDAY HAVING BEEN TOLD BY AN ADVISOR THAT THEY COULD NOT WORK ON A MAJO
• THE AIR CONDITIONER DOES NOT BLOW COOL AIR, IT BLOW HOT AIR AND SMELLS MOLDY. SPECIFICALLY WHEN THE TEMPERTURE GETS 90 DEGREES OR HIGHER AND THE ENGINE SOUNDS LOUD.
• I'm having the same issues as described in Recall no. 12V557000. However when I called Mercedes they mentioned that my Vin wasn't part of that recall. I don't understand how can that be when my car is 2011-2012 glk350 model as described in recall and I smell gas, can see gas leaking and the flange w

Typical onset: 50K miles Est. repair: $500

“MY CAR SHUT DOWN, WITHOUT ANY WARNING, IN THE MIDDLE OF THE ROAD ON APRIL 19TH, 2013. AT THE TIME OF SHUTDOWN, ALL THE LIGHTS ON THE DASHBOARD LIT UP (INCLUDING THE BRAKE LIGHT). I TOOK THE CAR IN TO THE DEALER ON THE FOLLOWING MONDAY HAVING BEEN TOLD BY AN ADVISOR THAT THEY COULD NOT WORK ON A MAJO”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

BRAKES(~50K mi)

$500

STEERING(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 149 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUG
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: PARKED ON A 45 DEGREE SLOPE. PLACED THE VEHICLE IN NEUTRAL WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SET THE EMERGENCY BRAKE DOWN AS FAR AS THE PEDAL WOULD TRAVEL. RELEASED THE BRAKE PEDAL WITH THE EMERGENCY BRAKE FULLY ENGAGED. THE VEHICLE STARTED TO ROLL DOWN THE INCLINE. LOCAL MECHANIC CONFIRM
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)