
2021 Mercedes-Benz GLE 350
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Mercedes-Benz GLE 350 has 66 owner complaints filed with NHTSA — that's 1.2x the segment average of 56. The most common issue is engine problems (35% of all complaints), specifically: we bought our vehicle -2021 mercedes-benz gle 350 - on january 12th and three days later we noticed that half of the mbux dual screen was black and inoperable. the car was in service 10 days. today, 02,1, 2021 the car stop, the engine and lights, control, on highway!!!??? i call police to protect . There are 10 recalls issued for this model year. ⚠️ 4 fire reports filed.
66
Total Complaints
10
Recalls Issued
—/5
Safety Stars
1.2x
vs Segment Avg
Known Problems(top 5 of 8)
ENGINE
23 complaints- • WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT
- • I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise and comes. I have report this problem lots of times
- • Complete engine failure in traffic. Prior to vehicle stopping it did not give me any message that the vehicle was having a problem. The total milage on the vehicle is 21,908. Other than being told the engine has to be replaced, I have been given no information upon what cause the failure. All s
“WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT ”
— NHTSA complaint filing
When Problems Appear on the 2021 Mercedes-Benz GLE 350
Based on 18 owner complaints that included an odometer reading. Median mileage at time of complaint: 42K miles. Most complaints cluster in the 0-30K miles range.
ENGINE
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (10)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Fuel Cost Calculator for 2021 Mercedes-Benz GLE 350
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2021 Mercedes-Benz GLE 350
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz GLE 350 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
These are the terms for a new Mercedes-Benz. If you're buying a used 2021 GLE 350, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 66 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: There is water ingress on the driver side front door/seat area. There are growing water stains and a mildew smell. We are concerned the water ingress could cause and electrical issue and fire.
Typically appears around 50K miles. Repair cost ~$500
- ☐VISIBILITY: The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the sunroof abruptly fractured while the vehicle was parked and unoccupied. The fractured glass was retained by the sunroof cover. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was not contact
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 10 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz GLE 350 — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 66
- Recalls
- 10
- Fire reports
- 4
- Crash reports
- 7
- Injury reports
- 14
- Segment avg
- 56
Check a Specific VIN
See recalls for YOUR 2021 Mercedes-Benz GLE 350