
2011 Mercedes-Benz GL350
Problems, Recalls & Reliability Report
Quick Summary
The 2011 Mercedes-Benz GL350 has 25 owner complaints filed with NHTSA — that's 2.1x the segment average of 12. The most common issue is air bags problems (36% of all complaints), specifically: i was advised by mercedes 6 months ago that my air bag is defective--or prone to hazard in an accident. they said there is no remedy. i want the airbags deactivated but mercedes refuses.
25
Total Complaints
0
Recalls Issued
—/5
Safety Stars
2.1x
vs Segment Avg
Known Problems(top 5 of 8)
AIR BAGS
9 complaints- • I WAS ADVISED BY MERCEDES 6 MONTHS AGO THAT MY AIR BAG IS DEFECTIVE--OR PRONE TO HAZARD IN AN ACCIDENT. THEY SAID THERE IS NO REMEDY. I WANT THE AIRBAGS DEACTIVATED BUT MERCEDES REFUSES
- • TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER
- • TAKATA RECALL, IT HAS BEEN OVER A YEAR AND A HALF SINCE WE'VE BEEN ADVISED OF THIS POTENTIALLY FATAL SITUATION REGARDING THE RECALL AND WE DON'T WANT TO DRIVE THE CAR BUT NEED IT. THIS IS TOO LONG TO WAIT.
“I WAS ADVISED BY MERCEDES 6 MONTHS AGO THAT MY AIR BAG IS DEFECTIVE--OR PRONE TO HAZARD IN AN ACCIDENT. THEY SAID THERE IS NO REMEDY. I WANT THE AIRBAGS DEACTIVATED BUT MERCEDES REFUSES”
— NHTSA complaint filing
Estimated Insurance Cost for 2011 Mercedes-Benz GL350
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz GL350 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
These are the terms for a new Mercedes-Benz. If you're buying a used 2011 GL350, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 25 owner complaints for this specific year, here's what to check or ask about:
- ☐AIR BAGS: I WAS ADVISED BY MERCEDES 6 MONTHS AGO THAT MY AIR BAG IS DEFECTIVE--OR PRONE TO HAZARD IN AN ACCIDENT. THEY SAID THERE IS NO REMEDY. I WANT THE AIRBAGS DEACTIVATED BUT MERCEDES REFUSES
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: OWN 2 MERCEDES GL350 AND E350. BOTH OF THEM ARE V6 DIESEL BLUETEC ENGINES AND BOTH HAVE LEAKING PROBLEM FROM OIL COOLER.
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: The contact owns a 2011 Mercedes-Benz GL350. The contact stated while driving 20 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The contact then pumped the brake pedal until the vehicle responded. However, there was 20-foot stopping distance delay. T
Typically appears around 50K miles. Repair cost ~$500
- ☐SUSPENSION: GETTING MESSAGE " MALFUNCTIONING" AND COMPRESSOR COOLING DOWN EVEN THOUGH CHANGING FRONT STRUTS AND MAKING ROARING NOISE WHEN CAR IS IDLE, AND BURNT SMELL INSIDE CAR.
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz GL350 — Year Comparison
How does 2011 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 25
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 12
Check a Specific VIN
See recalls for YOUR 2011 Mercedes-Benz GL350