2014 Mercedes-Benz GL350

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2014 Mercedes-Benz GL350 has 7 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is engine problems (29% of all complaints), specifically: have a mercedes gl 350 with only 63000 miles, has made a small rattle sound when first purchased that i related to being diesel, rattle has gotten worse, took in to a mechanic who stated timing chain, i called my mercedes local dealership and service manager stated he spoke with auto technician who .

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

ENGINE

2 complaints

29%

• HAVE A MERCEDES GL 350 WITH ONLY 63000 MILES, HAS MADE A SMALL RATTLE SOUND WHEN FIRST PURCHASED THAT I RELATED TO BEING DIESEL, RATTLE HAS GOTTEN WORSE, TOOK IN TO A MECHANIC WHO STATED TIMING CHAIN, I CALLED MY MERCEDES LOCAL DEALERSHIP AND SERVICE MANAGER STATED HE SPOKE WITH AUTO TECHNICIAN WHO
• The contact owns a 2014 Mercedes-Benz GL350. The contact stated that while inspecting the vehicle, there was oil leaking underneath the vehicle. Additionally, the check engine warning light was illuminated while operating the vehicle. The vehicle was taken to the local mechanic who diagnosed the veh

Typical onset: 50K miles Est. repair: $500

“HAVE A MERCEDES GL 350 WITH ONLY 63000 MILES, HAS MADE A SMALL RATTLE SOUND WHEN FIRST PURCHASED THAT I RELATED TO BEING DIESEL, RATTLE HAS GOTTEN WORSE, TOOK IN TO A MECHANIC WHO STATED TIMING CHAIN, I CALLED MY MERCEDES LOCAL DEALERSHIP AND SERVICE MANAGER STATED HE SPOKE WITH AUTO TECHNICIAN WHO ”

— NHTSA complaint filing

OTHER

2 complaints

29%

• THE LANE-KEEPING ASSIST ONLY INTERMITTENTLY WORKS. ON OCCASION IT WILL ALERT AND TAKE CORRECTIVE ACTION, BUT EVEN ON SUNNY DAYS WITH CLEARLY DEMARCATED LANES, IT OFTEN DOES NOTHING. IN RESEARCHING THIS ISSUE, THERE ARE SEVERAL OTHER OWNERS WHO HAVE EXPERIENCED THIS AND HAVE SAID THE MERCEDES SERVICE
• Water has accumulated into the spare wheel well twice causing my ad blue module to be submerged in water, making the system faulty, which then disables the car for use. I have a vehicle that can not start and a repair bill of over 20,000 due to the water accumulation issue. There is a separate reca

Typical onset: 50K miles Est. repair: $500

“THE LANE-KEEPING ASSIST ONLY INTERMITTENTLY WORKS. ON OCCASION IT WILL ALERT AND TAKE CORRECTIVE ACTION, BUT EVEN ON SUNNY DAYS WITH CLEARLY DEMARCATED LANES, IT OFTEN DOES NOTHING. IN RESEARCHING THIS ISSUE, THERE ARE SEVERAL OTHER OWNERS WHO HAVE EXPERIENCED THIS AND HAVE SAID THE MERCEDES SERVICE”

— NHTSA complaint filing

STEERING

1 complaints

14%

• POWER STEERING WENT OUT WHILE CAR WAS PARKED , DROVE CAR WITHOUT POWER STEERING FOR ABOUT 9 MILES TO GET TO SAFE PLACE. AFTER CAR WAS RESTARTED SEVERAL TIMES STEERING STARTED TO WORK FINE. TOOK CAR TO DEALER FOR CHECK OF PROBLEM BUT THEY COULDN'T TO GET IT TO FAIL AGAIN. TO RESOLVE PROBLEM MERCEDES

Typical onset: 50K miles Est. repair: $500

“POWER STEERING WENT OUT WHILE CAR WAS PARKED , DROVE CAR WITHOUT POWER STEERING FOR ABOUT 9 MILES TO GET TO SAFE PLACE. AFTER CAR WAS RESTARTED SEVERAL TIMES STEERING STARTED TO WORK FINE. TOOK CAR TO DEALER FOR CHECK OF PROBLEM BUT THEY COULDN'T TO GET IT TO FAIL AGAIN. TO RESOLVE PROBLEM MERCEDES ”

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints

14%

• AS I WAS DRIVING DOWN ON I-27 FROM AMARILLO TO LUBBOCK AT 70 MILES PER HOUR ON 6/22/2020 IN PLEASANT WEATHER AND NO VEHICLES EITHER IN FRONT OF ME OR BESIDE ME, THE MIDDLE PANEL OF THE PANORAMIC SUNROOF SUDDENLY EXPLODED WITH THE GLASS SHATTERING INTO PIECES AND SOME OF THE PIECES DROPPING INTO THE

Typical onset: 50K miles Est. repair: $500

“AS I WAS DRIVING DOWN ON I-27 FROM AMARILLO TO LUBBOCK AT 70 MILES PER HOUR ON 6/22/2020 IN PLEASANT WEATHER AND NO VEHICLES EITHER IN FRONT OF ME OR BESIDE ME, THE MIDDLE PANEL OF THE PANORAMIC SUNROOF SUDDENLY EXPLODED WITH THE GLASS SHATTERING INTO PIECES AND SOME OF THE PIECES DROPPING INTO THE ”

— NHTSA complaint filing

TRANSMISSION

1 complaints

14%

• The contact owns a 2014 Mercedes-Benz GL350. The contact stated that while inspecting the vehicle, there was oil leaking underneath the vehicle. Additionally, the check engine warning light was illuminated while operating the vehicle. The vehicle was taken to the local mechanic who diagnosed the veh

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2014 Mercedes-Benz GL350. The contact stated that while inspecting the vehicle, there was oil leaking underneath the vehicle. Additionally, the check engine warning light was illuminated while operating the vehicle. The vehicle was taken to the local mechanic who diagnosed the veh”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

STEERING(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 7 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: HAVE A MERCEDES GL 350 WITH ONLY 63000 MILES, HAS MADE A SMALL RATTLE SOUND WHEN FIRST PURCHASED THAT I RELATED TO BEING DIESEL, RATTLE HAS GOTTEN WORSE, TOOK IN TO A MECHANIC WHO STATED TIMING CHAIN, I CALLED MY MERCEDES LOCAL DEALERSHIP AND SERVICE MANAGER STATED HE SPOKE WITH AUTO TECHNICIAN WHO
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE LANE-KEEPING ASSIST ONLY INTERMITTENTLY WORKS. ON OCCASION IT WILL ALERT AND TAKE CORRECTIVE ACTION, BUT EVEN ON SUNNY DAYS WITH CLEARLY DEMARCATED LANES, IT OFTEN DOES NOTHING. IN RESEARCHING THIS ISSUE, THERE ARE SEVERAL OTHER OWNERS WHO HAVE EXPERIENCED THIS AND HAVE SAID THE MERCEDES SERVICE
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: POWER STEERING WENT OUT WHILE CAR WAS PARKED , DROVE CAR WITHOUT POWER STEERING FOR ABOUT 9 MILES TO GET TO SAFE PLACE. AFTER CAR WAS RESTARTED SEVERAL TIMES STEERING STARTED TO WORK FINE. TOOK CAR TO DEALER FOR CHECK OF PROBLEM BUT THEY COULDN'T TO GET IT TO FAIL AGAIN. TO RESOLVE PROBLEM MERCEDES
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: AS I WAS DRIVING DOWN ON I-27 FROM AMARILLO TO LUBBOCK AT 70 MILES PER HOUR ON 6/22/2020 IN PLEASANT WEATHER AND NO VEHICLES EITHER IN FRONT OF ME OR BESIDE ME, THE MIDDLE PANEL OF THE PANORAMIC SUNROOF SUDDENLY EXPLODED WITH THE GLASS SHATTERING INTO PIECES AND SOME OF THE PIECES DROPPING INTO THE
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)