2021 Lincoln NAUTILUS

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2021 Lincoln NAUTILUS has 23 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is transmission problems (26% of all complaints), specifically: my lincoln has been in the shop due to a hard awd system disabled message since 10/29/2021. lincoln concierge and dealership has kept us updated that nhtsa has not approved the latest awd control module..

1 crash report

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

TRANSMISSION

6 complaints

26%

• My Lincoln has been in the shop due to a hard AWD System Disabled Message since 10/29/2021. Lincoln Concierge and dealership has kept us updated that NHTSA has not approved the latest AWD control module.
• I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly
• The contact owns a 2021 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission was slipping, and the RPM had increased significantly. The contact stated that

Typical onset: 50K miles Est. repair: $500

“My Lincoln has been in the shop due to a hard AWD System Disabled Message since 10/29/2021. Lincoln Concierge and dealership has kept us updated that NHTSA has not approved the latest AWD control module.”

— NHTSA complaint filing

ENGINE

5 complaints

22%

• The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
• The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
• Recall 24S55/24V635 was issued in October 2024, the issue with intake valves was discovered prior to October 2021. My car was manufactured in July 2021 within the time of inefficient intake valves. The problem continues to exist as there is no remedy. No remedy and no problem dealer won't look at th

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep”

— NHTSA complaint filing

ELECTRICAL

3 complaints

13%

• I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly
• Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The
• Vehicle died in parking lot. The electronics all worked, it just would not start and would not go into any gear. Had to have it towed to dealer for repair. They replaced the PCM but it still would not start. They again replaced the PCM and a fuse. The vehicle started. This is the FOURTH time for th

Typical onset: 50K miles Est. repair: $500

“I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly”

— NHTSA complaint filing

BODY/STRUCTURE

3 complaints

13%

• My doors are totally broke. Has no swing stop. Broke so bad the medal is torn
• Door check and spot welds are broken. The car has less the 20,000 miles on it. I was told by the mechanic that he saw this issue with Ford Escapes, there was a recall on the drive side door for the welds failing.
• The contact owns a 2021 Lincoln Nautilus. The contact stated that while opening the front driver’s door, there was a cracking sound coming from the door. While the vehicle was in for routine maintenance, the mechanic discovered that the front driver’s side door check arm stop bracket and door hinge

Typical onset: 50K miles Est. repair: $500

“My doors are totally broke. Has no swing stop. Broke so bad the medal is torn”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

2 complaints

• My car had a 9-10 second delay from what was shown in the backup camera to what had already happened. It almost caused an accident as the camera didn't show any car in my path, but in reality, the car was stopped directly behind my car. Lincoln had me take it to a dealership, which didn't have tim
• The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. In addition, it was noticed that the VIN was no longer associated w

Typical onset: 50K miles Est. repair: $500

“My car had a 9-10 second delay from what was shown in the backup camera to what had already happened. It almost caused an accident as the camera didn't show any car in my path, but in reality, the car was stopped directly behind my car. Lincoln had me take it to a dealership, which didn't have tim”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 23 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: My Lincoln has been in the shop due to a hard AWD System Disabled Message since 10/29/2021. Lincoln Concierge and dealership has kept us updated that NHTSA has not approved the latest AWD control module.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: My doors are totally broke. Has no swing stop. Broke so bad the medal is torn
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)