2025 Lincoln NAUTILUS

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2025 Lincoln NAUTILUS has 33 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is driver assist/cameras problems (42% of all complaints), specifically: i had a 2020 ford explorer with co-pilot 360 which is lane centering with your hand on the wheel. the new nautilus is equipped with this same system and blu cruise. unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. the car ha.

1 crash report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

14 complaints

42%

• I had a 2020 ford explorer with co-Pilot 360 which is lane centering with your hand on the wheel. The new Nautilus is equipped with this same system and Blu Cruise. Unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. The car ha
• Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.
• Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.

Typical onset: 50K miles Est. repair: $500

“I had a 2020 ford explorer with co-Pilot 360 which is lane centering with your hand on the wheel. The new Nautilus is equipped with this same system and Blu Cruise. Unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. The car ha”

— NHTSA complaint filing

OTHER

4 complaints

12%

• I am reporting a truly alarming issue with the Ford Blue Cruise Hands-Free Driving Assistance Feature where safety alert sounds have simply turned themselves off with no warning. I was previously using the BlueCruise feature on highways without incident. A few weeks ago, having changed NO settings
• Owner's manual was not provided and when asked the delear mentioned that the Owner's manual is online. This is a safety risk as access to important information is only available when connected to the internet.
• The rearview camera appears foggy with poor visibility even in clear weather. The problem was reported to the dealer during the December - February snowy weather; their suggestion was to keep the camera clean. At [XXX], getting out to clean a camera presents additional health and safety risks. INF

Typical onset: 50K miles Est. repair: $500

“I am reporting a truly alarming issue with the Ford Blue Cruise Hands-Free Driving Assistance Feature where safety alert sounds have simply turned themselves off with no warning. I was previously using the BlueCruise feature on highways without incident. A few weeks ago, having changed NO settings ”

— NHTSA complaint filing

SPEED CONTROL

4 complaints

12%

• Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.
• Driving the vehicle with the cruise control on to remain at the posted speed limit and suddenly the vehicle went into Resume Control mode, began pulsing the brakes and engaged the flashers due to the Facial Recognition camera failed to recognize that I was looking straight ahead, and even pressing t
• My 2025 Lincoln Nautilus forward collision avoidance system reduces cruise control speed unexpectedly and wanders between lane markers. The driver-facing camera is also overly sensitive — triggering “watch the road” warnings even when glancing over a shoulder to change lanes, while wearing sunglass

Typical onset: 50K miles Est. repair: $500

“Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.”

— NHTSA complaint filing

BRAKES

3 complaints

• The brakes on my 2025 Lincoln Nautilus make a scraping/grunting noise when first applied after the car has been sitting. when applied, in addition to the noise, the brakes require more pressure to stop. The issue is worse in the rain. My vehicle is available for inspection upon request. There were
• The contact owns a 2025 Lincoln Nautilus. The contact stated that the front brakes were making an abnormally loud squealing sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to assist. The vehicle was not diagnosed or repaired. The manufacture
• Front right brakes make grinding sounds when stopping and lose traction when roads are wet. Vehicle causes safety issues when roads are wet. Due to lack of control. Issue was reported to the dealer and I was told Lincoln is aware of the issue but there’s no fix at the time. Vehicle was inspected

Typical onset: 50K miles Est. repair: $500

“The brakes on my 2025 Lincoln Nautilus make a scraping/grunting noise when first applied after the car has been sitting. when applied, in addition to the noise, the brakes require more pressure to stop. The issue is worse in the rain. My vehicle is available for inspection upon request. There were ”

— NHTSA complaint filing

VISIBILITY

3 complaints

• The contact owns a 2025 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V953000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount
• The rear hatchback window shattered with the vehicle sitting still overnight. All of the glass was shattered and most of it was in place and many pieces behind the vehicle on the driveway (as if it happened from inside the vehicle). Low temperature for the night was about 45 degrees, so nothing si
• Factory windshield has what looks to be micro sized cracks clustered throughout the glass and when the sun or other bright light hits at certain angles makes it look like a star field and drastically obscures forward vision.

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2025 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V953000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount”

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

OTHER(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

BRAKES(~50K mi)

$500

VISIBILITY(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 33 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: I had a 2020 ford explorer with co-Pilot 360 which is lane centering with your hand on the wheel. The new Nautilus is equipped with this same system and Blu Cruise. Unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. The car ha
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I am reporting a truly alarming issue with the Ford Blue Cruise Hands-Free Driving Assistance Feature where safety alert sounds have simply turned themselves off with no warning. I was previously using the BlueCruise feature on highways without incident. A few weeks ago, having changed NO settings
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: The brakes on my 2025 Lincoln Nautilus make a scraping/grunting noise when first applied after the car has been sitting. when applied, in addition to the noise, the brakes require more pressure to stop. The issue is worse in the rain. My vehicle is available for inspection upon request. There were
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)