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Lexus

2010 Lexus HS 250 HYBRID

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2010 Lexus HS 250 HYBRID has 98 owner complaints filed with NHTSA — that's 1.0x the segment average of 98. The most common issue is suspension problems (31% of all complaints), specifically: tl* the contact owns a 2010 lexus hs250 hybrid. the contact received notification of nhtsa campaign number: 12v373000 (suspension). the contact attempted to make an appointment with a local dealer and was informed that the parts were unavailable. the contact had not experienced any issues. the manuf. There are 4 recalls issued for this model year.

13 crash reports 10 injuries

98

Total Complaints

4

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

SUSPENSION

30 complaints
31%
  • TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V373000 (SUSPENSION). THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT WITH A LOCAL DEALER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY ISSUES. THE MANUF
  • TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO VEER FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE REMEDY FOR NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION) WAS PERFORMED HOWEVER, THE FAILURE LATER RECURRED. THE CONTACT THEN
  • I WOULD LIKE TO FILE A COMPLAINT OF RECALL SERVICES PERFORMED BY LONGO LEXUS DEALER IN EL MONTE, CALIFORNIA. THE SERVICE REPRESENTATIVE OF LONGO TOLD ME THAT THE RECALL SERVICES CANNOT BE DONE ON THE SAME DAY DUE TO ?PARTS LIMITED ?NEED MORE THAN TWO HOURS TO PERFORM ?NEED DAYS TO GET THE PARTS
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V373000 (SUSPENSION). THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT WITH A LOCAL DEALER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY ISSUES. THE MANUF

— NHTSA complaint filing

When Problems Appear on the 2010 Lexus HS 250 HYBRID

Based on 75 owner complaints that included an odometer reading. Median mileage at time of complaint: 75K miles. Most complaints cluster in the 60-100K miles range.

Overall complaint distribution by mileage
0-30K
14
30-60K
9
60-100K
26
100-150K
18
150-200K
7
200K+
1

BRAKES

Earlier than typicalmedian 81K mi · 21 reports
0-30K
5
30-60K
2
60-100K
5
100-150K
5
150-200K
4
200K+
0

SUSPENSION

In line with typicalmedian 71K mi · 10 reports
0-30K
1
30-60K
3
60-100K
4
100-150K
2
150-200K
0
200K+
0

ELECTRONIC SYSTEMS

In line with typicalmedian 79K mi · 7 reports
0-30K
1
30-60K
1
60-100K
3
100-150K
1
150-200K
1
200K+
0

ENGINE

In line with typicalmedian 81K mi · 5 reports
0-30K
0
30-60K
0
60-100K
3
100-150K
2
150-200K
0
200K+
0

ELECTRICAL

Later than typicalmedian 81K mi · 15 reports
0-30K
3
30-60K
1
60-100K
4
100-150K
5
150-200K
1
200K+
1

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (4)

ELECTRICAL SYSTEM04/10/2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.

Risk: A complete loss of motive power can increase the risk of a crash.

Fix: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.

Estimated Insurance Cost for 2010 Lexus HS 250 HYBRID

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,821
Full coverage / month
$152
Liability only / year
$710
vs US avg
+9%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.85x
= Full coverage estimate$1821

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Lexus HS 250 HYBRID Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
5K mi
Brake fluid
30 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
120K mi
Cabin air filter
30K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

Toyota Motor Corporation-recommended 10K interval with 0W-20 synthetic. Hybrid models use conventional service intervals; battery is 10-year warranty.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Lexus New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
6 yr / 70K mi
Hybrid/EV battery
10 yr / 150K mi
Corrosion (rust perforation)
6 yr / unlimited mi
Roadside assistance
4 yr / unlimited mi

Hybrid battery is now 10yr/150K miles for 2020+ hybrids

These are the terms for a new Lexus. If you're buying a used 2010 HS 250 HYBRID, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Lexus dealer for VIN-specific remaining warranty.

Estimated Repair Costs

SUSPENSION(~50K mi)
$500
BRAKES(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
ELECTRONIC SYSTEMS(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 98 owner complaints for this specific year, here's what to check or ask about:

  • SUSPENSION: TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V373000 (SUSPENSION). THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT WITH A LOCAL DEALER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY ISSUES. THE MANUF

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: TL-THE CONTACT OWNS A 2010 LEXUS HS250. THE CONTACT STATED THAT WHILE DRIVING DOWN HILL WITH THE BRAKE PEDAL DEPRESSED AND BUMP WAS HIT THAT CAUSED THE BRAKE SYSTEM TO RELEASE AND THE VEHICLE TO SURGE FORWARD THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE DEALER HAD PREVIOUSLY REPLACED THE BRAKE

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: I WAS PARALLEL PARKING THE CAR. I PULLED ALONGSIDE THE CURB BEHIND A VOLVO AND STOPPED THE CAR. WITH THE CAR STOPPED AND MY FOOT ON THE BRAKE I MOVED MY RIGHT HAND TO PRESS THE PARK BUTTON AND TO MY SURPRISE THE CAR LEAPED (5 FEET) FORWARD INTO THE VOLVO CAUSING DAMAGE TO MY CAR (HOOD, GRILL, BUMP

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRONIC SYSTEMS: REAR WINDOW BREAK LIGHT (LIGHT IN THE MIDDLE OF REAR VEHICLE WINDOW) STOPS LIGHTING STARTING 2015. WHEN THE VEHICLE IS IN THE BREAKING MOTION, THE REAR WINDOW BREAK LIGHT IS DEAD AND DOES NOT TURN RED.

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Lexus dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Lexus HS 250 HYBRID — Year Comparison

How does 2010 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
98
Recalls
4
Fire reports
0
Crash reports
13
Injury reports
10
Segment avg
98

Check a Specific VIN

See recalls for YOUR 2010 Lexus HS 250 HYBRID