2013 Lexus ES350

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2013 Lexus ES350 has 29 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is visibility problems (17% of all complaints), specifically: we purchased this vehicle as a certified pre-owned in late june 2015. the windshield has a distortion that is exacerbated at night. headlights and rear tail lamps appear in triple on vehicles. on dark/dim lit roads, the oncoming traffic's headlights appears in vertical multiples and is a safety h.

8 crash reports 5 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

VISIBILITY

5 complaints

17%

• WE PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED IN LATE JUNE 2015. THE WINDSHIELD HAS A DISTORTION THAT IS EXACERBATED AT NIGHT. HEADLIGHTS AND REAR TAIL LAMPS APPEAR IN TRIPLE ON VEHICLES. ON DARK/DIM LIT ROADS, THE ONCOMING TRAFFIC'S HEADLIGHTS APPEARS IN VERTICAL MULTIPLES AND IS A SAFETY H
• TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED AND GLASS ENTERED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED OR INJURIES. THE VEHICLE WAS TAKEN TO LEXUS OF WINTER PARK (305 N SEMORAN BLVD, WINTER PARK, FL 32792, (407) 678-2000) WHERE A DIAGNOSTIC A
• TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING APPROXIMATELY 40 MPH, AN EXPLOSION LIKE SOUND WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE

Typical onset: 50K miles Est. repair: $500

“WE PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED IN LATE JUNE 2015. THE WINDSHIELD HAS A DISTORTION THAT IS EXACERBATED AT NIGHT. HEADLIGHTS AND REAR TAIL LAMPS APPEAR IN TRIPLE ON VEHICLES. ON DARK/DIM LIT ROADS, THE ONCOMING TRAFFIC'S HEADLIGHTS APPEARS IN VERTICAL MULTIPLES AND IS A SAFETY H”

— NHTSA complaint filing

AIR BAGS

4 complaints

14%

• THE VEHICLE WAS IN AN ACCIDENT AS A RESULT OF ANOTHER DRIVE JETTING OUT IN FRONT. CAR IMPACTED AT THE FRONT DRIVER SIDE, CAUSING DAMAGE TO THE FRONT BUMPER MOUNT, HOOD AND DRIVER SIDE QUARTER PANEL. IMPACT TO THE OTHER VEHICLE WAS THE REAR QUARTER ON THE PASSENGER SIDE. UPON IMPACT THE AIRBAGS F
• AIR BAGS DID NOT DEPLOY AFTER CAR WAS IN A WRECK. FRONT END DEMAGED OF 12,000 IN DAMAGES. VEHICLE WAS IN MOTION.
• PASSENGER-SIDE LEG AIRBAG FAILED TO FULLY DEPLOY DURING AN ACCIDENT. IT ALSO EXPLODED AND EXPELLED ACCELERATE. THE DRIVER-SIDE AIRBAGS DEPLOYED PROPERLY. THIS WAS DURING A FRONT-END COLLISION WITH THE SIDE OF ANOTHER VEHICLE. MY CAR WAS PROCEEDINGSTRAIGHT THROUGH AN INTERSECTION ON A PARKWAY-LIKE C

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“THE VEHICLE WAS IN AN ACCIDENT AS A RESULT OF ANOTHER DRIVE JETTING OUT IN FRONT. CAR IMPACTED AT THE FRONT DRIVER SIDE, CAUSING DAMAGE TO THE FRONT BUMPER MOUNT, HOOD AND DRIVER SIDE QUARTER PANEL. IMPACT TO THE OTHER VEHICLE WAS THE REAR QUARTER ON THE PASSENGER SIDE. UPON IMPACT THE AIRBAGS F”

— NHTSA complaint filing

SPEED CONTROL

3 complaints

10%

• TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BR
• TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE BRAKES FAILED TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWA
• TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING APPROXIMATELY 60 MPH, THE CRUISE CONTROL LEVELER FRACTURED FROM THE BASE OF THE STEERING COLUMN THE VEHICLE WAS DRIVEN TO THE DEALER. THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BR”

— NHTSA complaint filing

BRAKES

3 complaints

10%

• TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BR
• WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT
• I WAS PARKING MY CAR IN FRONT OF A STORE. CAR WAS IN PARKING SPOT, READY TO STOP. ALL OF A SUDDEN, CAR ACCELERATED, JUMPED THE CURB, WENT THRU SIDEWALK INTO THE STORE AHEAD. LUCKILY, STORE WAS VACANT. CAR KEPT GOING THRU THE STORE, CAME OUT FROM THE BACK WALL ONTO THE RAIL GUARDS WHICH FINALLY S

Typical onset: 50K miles Est. repair: $500💥 2 crashes

— NHTSA complaint filing

OTHER

3 complaints

10%

• IT WAS A SUNNY SATURDAY MORNING. AT APPROXIMATELY 9:30 AM, MY WIFE WAS DRIVING ON A RESIDENTIAL STREET AT ABOUT 35 MPH., LESS THAN ONE (1) MILE FROM HOME. SUDDENLY, THE CAR JOLTED AND RAPIDLY BEGAN TO ACCELERATE. IT KEPT INCREASING SPEED. SHE THAN HIT THE BRAKES. THE CAR WOULDN'T STOP AND CO
• ON 1/20/16 I WAS DRIVING BACK TO WORK AROUND 12:30 IN THE AFTERNOON AND I HEARD A LOUD POP. AT THE TIME I THOUGH SOMETHING HAD HIT MY CAR OR WINDSHIELD, ALTHOUGH I HAD NOT SEEN ANYTHING FLY UP AT THE WINDOW. ONCE I ARRIVED AT WORK I GOT OUT OF THE CAR TO CHECK MY WINDOWS AND TO SEE IF THERE WAS AN
• I WAS DRIVING ON I75 IN LOUISVILLE, KY, GOING APPROX 70-75 MPH WHEN I HEARD WHAT SOUNDED LIKE A GUN SHOT! PANICKED, I LOOKED AROUND IMMEDIATELY BUT THERE WERE NO OTHER CARS CLOSE BY AND NO OVERPASSES. THEN I REALIZED THAT GLASS WAS ALL OVER MY RIGHT ARM, SHOULDER, AND THE CENTER CONSOLE. I LOOKED

Typical onset: 50K miles Est. repair: $500

“IT WAS A SUNNY SATURDAY MORNING. AT APPROXIMATELY 9:30 AM, MY WIFE WAS DRIVING ON A RESIDENTIAL STREET AT ABOUT 35 MPH., LESS THAN ONE (1) MILE FROM HOME. SUDDENLY, THE CAR JOLTED AND RAPIDLY BEGAN TO ACCELERATE. IT KEPT INCREASING SPEED. SHE THAN HIT THE BRAKES. THE CAR WOULDN'T STOP AND CO”

— NHTSA complaint filing

Estimated Repair Costs

VISIBILITY(~50K mi)

$500

AIR BAGS(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

BRAKES(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 29 owner complaints for this specific year, here's what to check or ask about:

☐
VISIBILITY: WE PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED IN LATE JUNE 2015. THE WINDSHIELD HAS A DISTORTION THAT IS EXACERBATED AT NIGHT. HEADLIGHTS AND REAR TAIL LAMPS APPEAR IN TRIPLE ON VEHICLES. ON DARK/DIM LIT ROADS, THE ONCOMING TRAFFIC'S HEADLIGHTS APPEARS IN VERTICAL MULTIPLES AND IS A SAFETY H
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: THE VEHICLE WAS IN AN ACCIDENT AS A RESULT OF ANOTHER DRIVE JETTING OUT IN FRONT. CAR IMPACTED AT THE FRONT DRIVER SIDE, CAUSING DAMAGE TO THE FRONT BUMPER MOUNT, HOOD AND DRIVER SIDE QUARTER PANEL. IMPACT TO THE OTHER VEHICLE WAS THE REAR QUARTER ON THE PASSENGER SIDE. UPON IMPACT THE AIRBAGS F
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BR
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BR
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)