2020 Lexus ES350
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Lexus ES350 has 10 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is air bags problems (20% of all complaints), specifically: i was driving on freeway 5 south, in a carpool lane, all of sudden another car slammed to my rear door on the right side, caused my car to spin out of control, went accross the freeway and slammed to the left rear wheels of the incoming 18 wheelers big rig, but none of the airbags inside the brand.
10
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.1x
vs Segment Avg
Known Problems
AIR BAGS
2 complaints- • I WAS DRIVING ON FREEWAY 5 SOUTH, IN A CARPOOL LANE, ALL OF SUDDEN ANOTHER CAR SLAMMED TO MY REAR DOOR ON THE RIGHT SIDE, CAUSED MY CAR TO SPIN OUT OF CONTROL, WENT ACCROSS THE FREEWAY AND SLAMMED TO THE LEFT REAR WHEELS OF THE INCOMING 18 WHEELERS BIG RIG, BUT NONE OF THE AIRBAGS INSIDE THE BRAND
- • The safety features on my Lexus ES 350 2020 malfunctioned on 10/16/2022 •Cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. It did work my entire trip, which was a drive to Tallahassee from our residence on Friday and our
“I WAS DRIVING ON FREEWAY 5 SOUTH, IN A CARPOOL LANE, ALL OF SUDDEN ANOTHER CAR SLAMMED TO MY REAR DOOR ON THE RIGHT SIDE, CAUSED MY CAR TO SPIN OUT OF CONTROL, WENT ACCROSS THE FREEWAY AND SLAMMED TO THE LEFT REAR WHEELS OF THE INCOMING 18 WHEELERS BIG RIG, BUT NONE OF THE AIRBAGS INSIDE THE BRAND”
— NHTSA complaint filing
ELECTRICAL
2 complaints- • The DCM not working.. i did update and rest the DCM my Dealership and still not working
- • On Friday, June 03, 2022 as I was leaving the dealership in the 2020 Lexus ES 350 loaner vehicle, I put the car in reverse to back away from the wall, and then put the car from reverse into drive that resulted in it lurching forward momentarily. I did not hear the engine revving, probably because I
“The DCM not working.. i did update and rest the DCM my Dealership and still not working”
— NHTSA complaint filing
SPEED CONTROL
2 complaints- • I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the
- • The safety features on my Lexus ES 350 2020 malfunctioned on 10/16/2022 •Cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. It did work my entire trip, which was a drive to Tallahassee from our residence on Friday and our
“I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the ”
— NHTSA complaint filing
OTHER
1 complaints- • The DCM not working.. i did update and rest the DCM my Dealership and still not working
“The DCM not working.. i did update and rest the DCM my Dealership and still not working”
— NHTSA complaint filing
DRIVER ASSIST/CAMERAS
1 complaints- • I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the
“I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the ”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 10 owner complaints for this specific year, here's what to check or ask about:
- ☐AIR BAGS: I WAS DRIVING ON FREEWAY 5 SOUTH, IN A CARPOOL LANE, ALL OF SUDDEN ANOTHER CAR SLAMMED TO MY REAR DOOR ON THE RIGHT SIDE, CAUSED MY CAR TO SPIN OUT OF CONTROL, WENT ACCROSS THE FREEWAY AND SLAMMED TO THE LEFT REAR WHEELS OF THE INCOMING 18 WHEELERS BIG RIG, BUT NONE OF THE AIRBAGS INSIDE THE BRAND
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The DCM not working.. i did update and rest the DCM my Dealership and still not working
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: The DCM not working.. i did update and rest the DCM my Dealership and still not working
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Lexus ES350 — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 10
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 5
- Injury reports
- 8
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2020 Lexus ES350