
2019 Kia SOUL EV
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Kia SOUL EV has 6 owner complaints filed with NHTSA — that's 0.8x the segment average of 8. The most common issue is other problems (33% of all complaints), specifically: please note this was in our driveway and we have a video of the incident. driver parked the car on slight hill and engaged the parking break and exited the vehicle. the car was still "on". driver opened the door and reached in and pushed the on button to shut down power. the brake disengaged by itse. There are 3 recalls issued for this model year.
6
Total Complaints
3
Recalls Issued
—/5
Safety Stars
0.8x
vs Segment Avg
Known Problems(top 4 of 4)
OTHER
2 complaints- • Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itse
- • Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itse
“Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itse”
— NHTSA complaint filing
Recalls (3)
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Estimated Insurance Cost for 2019 Kia SOUL EV
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Kia SOUL EV Service Intervals
Turbo engines (Optima 2.0T, Sorento 2.5T) may benefit from more frequent oil changes.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Kia New-Vehicle Warranty Coverage
10 year powertrain not transferable to subsequent owners
These are the terms for a new Kia. If you're buying a used 2019 SOUL EV, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Kia dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 6 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itse
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itse
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: BRAKE FAILURE CAUSING WRECK, COMING ON TO A RED LIGHT, HIT BRAKES AND CAR DID NOT SLOW DOWN. I SWERVED TO MISS HITTING THE CARS IN FRONT OF ME, THINKING HITTING SOMEONE FROM BEHIND WOULD CAUSE A NUMBER OF INJURIES. I MISSED BOTH OF THESE CARS, BUT HAD TO RU N A RED LIGHT. THERE WAS ONE CAR IN LEF
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord melt
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Kia dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Kia SOUL EV — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 6
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 4
- Injury reports
- 4
- Segment avg
- 8
Check a Specific VIN
See recalls for YOUR 2019 Kia SOUL EV