BestCarRank
Kia

2015 Kia SOUL EV

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2015 Kia SOUL EV has 7 owner complaints filed with NHTSA — that's 0.9x the segment average of 8. The most common issue is transmission problems (29% of all complaints), specifically: our 2015 kia soul ev has over heated the main controller and shut down in traffic and would not move. this happened twice in chandler (phoenix ) arizona after traveling just 10 miles. this is a major safety concern. the car cannot handle the heat in arizona, georgia or other hot southern states.. There are 4 recalls issued for this model year.

2 crash reports

7

Total Complaints

4

Recalls Issued

/5

Safety Stars

0.9x

vs Segment Avg

Known Problems(top 5 of 6)

TRANSMISSION

2 complaints
29%
  • OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES.
  • OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA DEALER
Typical onset: 50K miles Est. repair: $500

OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES.

— NHTSA complaint filing

Recalls (4)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)02/07/2020

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Risk: Unintended vehicle movement can increase the risk of a crash.

Fix: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Estimated Insurance Cost for 2015 Kia SOUL EV

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,478
Full coverage / month
$123
Liability only / year
$611
vs US avg
-12%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1478

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Kia SOUL EV Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
24 months
Transmission fluid
60K mi
Engine coolant
60K mi
Spark plugs
90K mi
Cabin air filter
15K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

Turbo engines (Optima 2.0T, Sorento 2.5T) may benefit from more frequent oil changes.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Kia New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
5 yr / 60K mi
Powertrain
10 yr / 100K mi
Hybrid/EV battery
10 yr / 100K mi
Corrosion (rust perforation)
5 yr / 100K mi
Roadside assistance
5 yr / 60K mi

10 year powertrain not transferable to subsequent owners

These are the terms for a new Kia. If you're buying a used 2015 SOUL EV, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Kia dealer for VIN-specific remaining warranty.

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
OTHER(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
ENGINE(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 7 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES.

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: NEXEN TIRES DO NOT PASS STATE INSPECTION AND THEY HAVE LESS THAN 23,500 MILES ON THEM, THESE TIRES ARE COMING APART GOUGES DOWN TO TELL STEEL BELTS.

    Typically appears around 50K miles. Repair cost ~$500

  • SPEED CONTROL: AS I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A CONCRETE PILLAR. I WAS DRIVING IN THE "B" MODE. I WAS ABLE TO DRIVE THE CAR HOME, BUT LATER HAD IT TOWED TO THE DEALER. UNFORTUNATELY, THEY REPORTED THAT THEY COULDN'T DUPLICATE THE PRO

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA DEALER

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Kia dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Kia SOUL EV — Year Comparison

How does 2015 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
7
Recalls
4
Fire reports
0
Crash reports
2
Injury reports
0
Segment avg
8

Check a Specific VIN

See recalls for YOUR 2015 Kia SOUL EV