2011 Jeep WRANGLER
Problems, Recalls & Reliability Report
Quick Summary
The 2011 Jeep WRANGLER has 676 owner complaints filed with NHTSA — that's 8.4x the segment average of 80. The most common issue is air bags problems (22% of all complaints), specifically: i had a vehicle accident and the air bags did not deploy. my insurance agent and auto body technician both agreed that the air bags should have deployed. *tr. ⚠️ 29 fire reports filed.
676
Total Complaints
0
Recalls Issued
—/5
Safety Stars
8.4x
vs Segment Avg
Known Problems
AIR BAGS
146 complaints- • I HAD A VEHICLE ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. MY INSURANCE AGENT AND AUTO BODY TECHNICIAN BOTH AGREED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. *TR
- • TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON AN ELEVATED ROAD. THE VEHICLE WENT AIRBORNE AND CRASHED INTO A FIELD WHERE THE VEHICLE ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO
- • DEALER INDICATED THAT CLOCK SPRING WAS FAULTY AND NEEDED REPLACEMENT. WAS TOLD THAT THIS WAS NOT COVERED UNDER WARRANTY AND WOULD COST $500. RESEARCH HAS SHOWN THAT CHRYSLER EXTENDED WARRANTY ON 2008 MODEL TO 150K MILES OR 10 YEARS DUE TO FAULTY CLOCK SPRING. IT DOES NOT APPEAR THAT THE DESIGN FL
“I HAD A VEHICLE ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. MY INSURANCE AGENT AND AUTO BODY TECHNICIAN BOTH AGREED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. *TR”
— NHTSA complaint filing
FUEL SYSTEM
100 complaints- • WHILE 4X4ING AT A HIGH ALTITUDE AND HOT WEATHER THERE WAS A SMELL OF GAS IN THE JEEP. WE WERE TOLD BY OTHERS THAT THE SAME THING HAS HAPPENED AND TO NOT ROLL THE WINDOW DOWN AS IT WOULD MAKE IT WORSE. WE TOOK IT TO THE DEALER AND HE COULD NOT FIND ANYTHING WRONG. *JS
- • TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH WHEN VARIOUS DRIVERS ALERTED HIM TO STOP THE VEHICLE. THE CONTACT MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CONTACT THEN NOTICED THAT BOTH REAR WHEEL WELLS WERE ON FIRE. THE F
- • WHILE REFUELING, THE PUMP CLICKED OFF, AND FUEL SPIT BACK OUT ONTO THE SIDE OF THE CAR AND MY FEET. *TR
“WHILE 4X4ING AT A HIGH ALTITUDE AND HOT WEATHER THERE WAS A SMELL OF GAS IN THE JEEP. WE WERE TOLD BY OTHERS THAT THE SAME THING HAS HAPPENED AND TO NOT ROLL THE WINDOW DOWN AS IT WOULD MAKE IT WORSE. WE TOOK IT TO THE DEALER AND HE COULD NOT FIND ANYTHING WRONG. *JS”
— NHTSA complaint filing
ELECTRICAL
83 complaints- • I WENT TO A JEEP JAMBOREE ON THE WEEKEND OF SEPTEMBER 17TH AND AS I WAS DRIVING TO GO WASH MY JEEP MY JEEP FIRST SPEED UP AND I COULDN'T GET IT TO SLOW DOWN THEN I SMELLED A BURNING SMELL AND THEN DASHBOARD STARTED HAVING TROUBLE LIGHTS COME ON SO I GOT IT OFF THE HIGHWAY AS I EXITED THE HIGHWAY I S
- • TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT SHE STARTED THE VEHICLE BY USING THE PUSH TO START FEATURE. THE CONTACT THEN OPENED THE FRONT DRIVER'S DOOR AND NOTICED THAT THE FRONT PASSENGER DOOR WAS ON FIRE. THE WAS ABLE TO SUCCESSFULLY EXTINGUISH THE FIRE. THERE WERE NO INJURI
- • POTENTIALLY A ROOT CAUSE OF THE RASH OF FIRES IN JEEP WRANGLERS THAT ARE SITTING PARKED: FAILURE OF THE TIPM (TOTALLY INTEGRATED POWER MODULE). IN DEC 2011, MY DAUGHTER DROVE HER NEW (3000 MILES) 2011 JEEP WRANGLER UNLIMITED TO CHURCH, PARKED IT, TURNED OFF THE KEY, TOOK THE KEY OUT OF THE IGNITIO
“I WENT TO A JEEP JAMBOREE ON THE WEEKEND OF SEPTEMBER 17TH AND AS I WAS DRIVING TO GO WASH MY JEEP MY JEEP FIRST SPEED UP AND I COULDN'T GET IT TO SLOW DOWN THEN I SMELLED A BURNING SMELL AND THEN DASHBOARD STARTED HAVING TROUBLE LIGHTS COME ON SO I GOT IT OFF THE HIGHWAY AS I EXITED THE HIGHWAY I S”
— NHTSA complaint filing
STEERING
58 complaints- • DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS DID NOT CORRECT THE PROBLEM. WE'VE TAKE
- • TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO PERFORM A TIRE ROTATION, WHICH FAILED TO REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN BAC
- • WAS APPROACHING A STOP SIGN WHICH WAS ON A HILL WHEN SUDDENLY I LOST TOTAL CONTROL OF THE VEHICLE WHICH CRASHED INTO A BRICK WALL. THE VEHICLE DID NOT JUST VENTURE OFF THE SIDE OF THE ROAD IT ACTUALLY ENDED UP LOOKING AS THOUGH I MADE A SHARP RIGHT TURN. A STATE TROOPER REPORTED TO ME THAT IT LOOK
“DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS DID NOT CORRECT THE PROBLEM. WE'VE TAKE”
— NHTSA complaint filing
ENGINE
42 complaints- • I HAVE A 2007 JEEP COMPASS AND TODAY MY HUSBAND NOTICE A LITTLE BIT OF RATTLING IN THE FRONT END. WHEN WE REV UP THE ENGINE IT FADES THE RATTLING OUT. HAVEN'T HAD THE CHANCE TO TAKE IT TO A MECHANIC JUST YET, BUT READING SOME OF THE RESPONSES IT SEEMS TO BE A COMMON PROBLEM (AND POSSIBLY COSTLY ONE
- • RECEIVED A RECALL LETTER L35 EMISSIONS. CALLED TO GET THE REPAIRS AND WAS TOLD I WOULD NEED TO SHIP THE JEEP TO ANOTHER ISLAND AS CHRYSLER HAS NO REPAIR SERVICE ON MOLOKAI. THE COMPANIES SHOULD HAVE TO MAKE ARRANGEMENTS WITH A REPAIR SERVICE ON THIS ISLAND. WOULD COST OVER $500 TO SHIP TO OAHU AS T
- • AT APPROXIMATELY 3,000 MILES I PERFORMED THE FIRST OIL CHANGE. I FOUND THE DRAIN PLUG, WHICH IS TYPICALLY TIGHT, TO BE LOOSE. I WAS ABLE TO REMOVE IT WITH MY FINGERS. AT APPROXIMATELY 6,000 MILES, I BEGAN TO HEAR A CLUNKING NOISE AT LOW SPEEDS. AFTER TRYING TO DIAGNOSE THE ISSUE FOR OVER A WEEK, I
“I HAVE A 2007 JEEP COMPASS AND TODAY MY HUSBAND NOTICE A LITTLE BIT OF RATTLING IN THE FRONT END. WHEN WE REV UP THE ENGINE IT FADES THE RATTLING OUT. HAVEN'T HAD THE CHANCE TO TAKE IT TO A MECHANIC JUST YET, BUT READING SOME OF THE RESPONSES IT SEEMS TO BE A COMMON PROBLEM (AND POSSIBLY COSTLY ONE”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 676 owner complaints for this specific year, here's what to check or ask about:
- ☐AIR BAGS: I HAD A VEHICLE ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. MY INSURANCE AGENT AND AUTO BODY TECHNICIAN BOTH AGREED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. *TR
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: WHILE 4X4ING AT A HIGH ALTITUDE AND HOT WEATHER THERE WAS A SMELL OF GAS IN THE JEEP. WE WERE TOLD BY OTHERS THAT THE SAME THING HAS HAPPENED AND TO NOT ROLL THE WINDOW DOWN AS IT WOULD MAKE IT WORSE. WE TOOK IT TO THE DEALER AND HE COULD NOT FIND ANYTHING WRONG. *JS
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: I WENT TO A JEEP JAMBOREE ON THE WEEKEND OF SEPTEMBER 17TH AND AS I WAS DRIVING TO GO WASH MY JEEP MY JEEP FIRST SPEED UP AND I COULDN'T GET IT TO SLOW DOWN THEN I SMELLED A BURNING SMELL AND THEN DASHBOARD STARTED HAVING TROUBLE LIGHTS COME ON SO I GOT IT OFF THE HIGHWAY AS I EXITED THE HIGHWAY I S
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS DID NOT CORRECT THE PROBLEM. WE'VE TAKE
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Jeep WRANGLER — Year Comparison
How does 2011 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 676
- Recalls
- 0
- Fire reports
- 29
- Crash reports
- 12
- Injury reports
- 18
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2011 Jeep WRANGLER