2024 Jeep GRAND CHEROKEE 4XE
Problems, Recalls & Reliability Report
Quick Summary
The 2024 Jeep GRAND CHEROKEE 4XE has 46 owner complaints filed with NHTSA — that's 0.3x the segment average of 157. The most common issue is engine problems (24% of all complaints), specifically: this report involves a vehicle that was leased new from a dealership less a week ago. this vehicle has barely 200 miles on the odometer. while driving in electric mode, the engine completely shut off. the car shifted into park in the middle of traffic. i couldn’t shift it out of park — not even int. There are 2 recalls issued for this model year. ⚠️ 4 fire reports filed.
46
Total Complaints
2
Recalls Issued
5/5
Safety Stars
0.3x
vs Segment Avg
Known Problems(top 5 of 8)
ENGINE
11 complaints- • This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even int
- • Last night, an incident occurred, which was previously reported to NHTSA. This morning, while driving to the dealership to address that incident, the vehicle's engine turned off while driving in hybrid/gas mode. The "D" was blinking on both the shifter and on the driver information panel. I was able
- • This is a followup to complaints 11574396 & 11574483. I was advised by service that the vehicle passed an inspection and it was ready for pickup. I went to the service department to pick up the vehicle. The service manager advised me that the vehicle was properly wired, and that he believed the prob
“This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even int”
— NHTSA complaint filing
Recalls (2)
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Charging Cost Calculator for 2024 Jeep GRAND CHEROKEE 4XE
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
Estimated Insurance Cost for 2024 Jeep GRAND CHEROKEE 4XE
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Jeep GRAND CHEROKEE 4XE Service Intervals
4WD Wrangler/Gladiator have shorter transfer case + differential intervals if off-roaded frequently.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Jeep New-Vehicle Warranty Coverage
EV Incentives for 2024 Jeep GRAND CHEROKEE 4XE
Updated 2026-07Federal Tax Credit (Section 30D) — Expired 2025-09-30
Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.
Historic eligibility: 2024 Jeep GRAND CHEROKEE 4XE vehicles purchased on or before September 30, 2025 may still qualify for the federal credit on the 2025 tax return. Check with a tax professional for your specific vehicle's eligibility.
State-Level Incentives (Still Active in 14 States)
Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 46 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even int
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: This is a followup to complaints 11574396 & 11574483. I was advised by service that the vehicle passed an inspection and it was ready for pickup. I went to the service department to pick up the vehicle. The service manager advised me that the vehicle was properly wired, and that he believed the prob
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even int
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even int
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 2 recalls have been completed — free at any Jeep dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Jeep GRAND CHEROKEE 4XE — Year Comparison
How does 2024 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
At a Glance
- Complaints
- 46
- Recalls
- 2
- Fire reports
- 4
- Crash reports
- 1
- Injury reports
- 3
- Segment avg
- 157
Check a Specific VIN
See recalls for YOUR 2024 Jeep GRAND CHEROKEE 4XE