
2020 Jeep COMPASS
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Jeep COMPASS has 248 owner complaints filed with NHTSA — that's 1.0x the segment average of 261. The most common issue is engine problems (33% of all complaints), specifically: purchased a 2020 compass on may 28th, 2020 within the first week it shut down or stalled completely at a stop street, had to put the car in park and hit the restart button. i was not sure if this had something to do with the auto stop/start so i switched this function off and in the following weeks . There is 1 recall issued for this model year. ⚠️ 3 fire reports filed.
248
Total Complaints
1
Recalls Issued
4/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
ENGINE
82 complaints- • PURCHASED A 2020 COMPASS ON MAY 28TH, 2020 WITHIN THE FIRST WEEK IT SHUT DOWN OR STALLED COMPLETELY AT A STOP STREET, HAD TO PUT THE CAR IN PARK AND HIT THE RESTART BUTTON. I WAS NOT SURE IF THIS HAD SOMETHING TO DO WITH THE AUTO STOP/START SO I SWITCHED THIS FUNCTION OFF AND IN THE FOLLOWING WEEKS
- • TWICE NOW, THE VEHICLE HAS COMPLETELY SHUT OFF WHILE DRIVING. THE FIRST TIME HAPPENED AT A RED LIGHT. THIS VEHICLE HAS AUTOMATIC ENGINE SHUT OFF WHEN YOU PRESS ON THE BRAKE, BUT WHEN YOU RELEASE THE BRAKE, THE ENGINE IS SUPPOSED TO COME BACK ON. WHEN I WAS AT THE RED LIGHT, THE ENTIRE VEHICLE SHUT O
- • VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RES
“PURCHASED A 2020 COMPASS ON MAY 28TH, 2020 WITHIN THE FIRST WEEK IT SHUT DOWN OR STALLED COMPLETELY AT A STOP STREET, HAD TO PUT THE CAR IN PARK AND HIT THE RESTART BUTTON. I WAS NOT SURE IF THIS HAD SOMETHING TO DO WITH THE AUTO STOP/START SO I SWITCHED THIS FUNCTION OFF AND IN THE FOLLOWING WEEKS ”
— NHTSA complaint filing
When Problems Appear on the 2020 Jeep COMPASS
Based on 50 owner complaints that included an odometer reading. Median mileage at time of complaint: 16K miles. Most complaints cluster in the 0-30K miles range.
ENGINE
ELECTRICAL
DRIVER ASSIST/CAMERAS
TRANSMISSION
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (1)
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Fuel Cost Calculator for 2020 Jeep COMPASS
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2020 Jeep COMPASS
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Jeep COMPASS Service Intervals
4WD Wrangler/Gladiator have shorter transfer case + differential intervals if off-roaded frequently.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Jeep New-Vehicle Warranty Coverage
These are the terms for a new Jeep. If you're buying a used 2020 COMPASS, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Jeep dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 248 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: PURCHASED A 2020 COMPASS ON MAY 28TH, 2020 WITHIN THE FIRST WEEK IT SHUT DOWN OR STALLED COMPLETELY AT A STOP STREET, HAD TO PUT THE CAR IN PARK AND HIT THE RESTART BUTTON. I WAS NOT SURE IF THIS HAD SOMETHING TO DO WITH THE AUTO STOP/START SO I SWITCHED THIS FUNCTION OFF AND IN THE FOLLOWING WEEKS
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RES
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RES
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: I WAS FILLING UP MY GAS TANK, THE AUTOMATIC STOP ON THE GAS PUMP NEVER SHUT OFF. GAS BEGAN SPILLING OUT OF MY CAR ONTO THE GROUND. I PLACED THE GAS PUMP BACK AND ATTEMPT ED TO START MY CAR, MY CAR STARTED BUT SHUT OFF RIGHT AFTER SIGNALING MY OIL WAS LOW. I JUST GOT MY OIL CHANGED A WEEK BEFORE. MY
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Jeep dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Jeep COMPASS — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 248
- Recalls
- 1
- Fire reports
- 3
- Crash reports
- 3
- Injury reports
- 0
- Segment avg
- 261
Check a Specific VIN
See recalls for YOUR 2020 Jeep COMPASS