2011 Jaguar XF

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2011 Jaguar XF has 97 owner complaints filed with NHTSA — that's 1.2x the segment average of 80. The most common issue is fuel system problems (35% of all complaints), specifically: the fuel pump failed for a 2nd time...we replaced it underwarranty 6 mos ago..friends are complaining .i called jaguar usa they have no interest in this.this is a highly dangerous condition very common in this model. *tr. ⚠️ 5 fire reports filed.

5 fire reports 3 crash reports 5 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

1.2x

vs Segment Avg

Known Problems

FUEL SYSTEM

34 complaints

35%

• THE FUEL PUMP FAILED FOR A 2ND TIME...WE REPLACED IT UNDERWARRANTY 6 MOS AGO..FRIENDS ARE COMPLAINING .I CALLED JAGUAR USA THEY HAVE NO INTEREST IN THIS.THIS IS A HIGHLY DANGEROUS CONDITION VERY COMMON IN THIS MODEL. *TR
• TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, A RESTRICTED PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SHAKING AND THERE WAS FUEL ODOR PRESENT. THE CONTACT SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART T
• THE ORIGINAL FUEL PUMP ON THE CAR FAILED ON 3/16/16 RESULTING IN ENGINE SHUTDOWN AND SUBSEQUENT LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. A NEW FUEL PUMP WITH JAGUAR PART NUMBER C2D25079 WAS INSTALLED BY JAGUAR LAND ROVER CARLSBAD, CA. THIS REPLACEMENT FUEL PUMP ALSO FAILED ON 8/19/16

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports

“THE FUEL PUMP FAILED FOR A 2ND TIME...WE REPLACED IT UNDERWARRANTY 6 MOS AGO..FRIENDS ARE COMPLAINING .I CALLED JAGUAR USA THEY HAVE NO INTEREST IN THIS.THIS IS A HIGHLY DANGEROUS CONDITION VERY COMMON IN THIS MODEL. *TR”

— NHTSA complaint filing

AIR BAGS

23 complaints

24%

• WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH
• TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT ACCORDING TO VEHICLE SPECIFICATIONS, THE AIR BAG WOULD DEACTIVATE WHEN A PASSENGER UNDER 100 LBS WAS OCCUPYING THE SEAT. T
• THE PASSENGER AIRBAG WORKS INTERMITTENTLY WHEN MY WIFE SITS IN THE PASSENGER SEAT. MY WIFE WEIGHS APPROXIMATELY 100 POUNDS. THE MANUFACTURER SAYS THAT THE PASSENGER AIRBAG IS DESIGNED TO NOT WORK FOR PASSENGERS 100 POUNDS OR LESS AND SAYS THAT THIS SERIOUS SAFETY ISSUE TO WITHIN THEIR DIAGNOSTICS.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH”

— NHTSA complaint filing

ENGINE

12 complaints

12%

• I PURCHASED A 2011 JAGUAR XF IN JUNE 2010. WITHIN THE FIRST WEEK, THE CAR SUDDENLY CUT OFF AS WE WERE DRIVING ON CITY STREETS AT LESS THAN 20M MPH. THE SYSTEM SHUT DOWN AND WOULD NOT MOVE. OTHER CARS WERE BEHIND US. THIS ISSUE OCCURRED 4 TIME THUS FAR. THE LAST TIME THIS HAPPENED, THE CAR SYSTEM
• I PURCHASED A 2011 XF THE LAST DAY OF JULY 2010. DURING THE TEST DRIVE AND DURING THE FIRST WEEK, THE CAR HESITATES (FEELS LIKE IT IS RUNNING OUT OF GAS) AND THERE APPEARS TO BE GRINDING UNDER THE ACCELERATION PEDAL. WITHIN WEEKS, THE ENGINE STUMBLED AND STALLED. THESE INCIDENTS OCCUR WITHOUT WAR
• VIBRATION THAT CAN BE HEARD AND FELT IN THE GAS PEDAL AT APPROX. 1400-1500 RPM. *TR

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“I PURCHASED A 2011 JAGUAR XF IN JUNE 2010. WITHIN THE FIRST WEEK, THE CAR SUDDENLY CUT OFF AS WE WERE DRIVING ON CITY STREETS AT LESS THAN 20M MPH. THE SYSTEM SHUT DOWN AND WOULD NOT MOVE. OTHER CARS WERE BEHIND US. THIS ISSUE OCCURRED 4 TIME THUS FAR. THE LAST TIME THIS HAPPENED, THE CAR SYSTEM”

— NHTSA complaint filing

OTHER

7 complaints

• THERE IS A RECALL NUMBER BY NHTSA 16V-373 AND MANUFACTURERS RECALL NUMBER JD69 BUT IT IS UNDETERMINED WHAT THE PROBLEM IS
• SAFETY ISSUE DUE TO DEFECTIVE DASHBOARD. THESE CARS HAS A DEFECT WITH THE DASHBOARD. I PURCHASE THE CARE IN JAN OF THIS YEAR AND IT WAS IN SUPREME CONDITION AS THE PREVIOUS OWNER KEPT IT IN HER GARAGE. I DO NOT HAVE A GARAGE, SO WHEN THE TEMP REACH OVER 100 DEGREES THE DASHBOARD STARTED TO MELT,
• 2011 JAGUAR XFR SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON THE JAGUAR XFR SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDS

Typical onset: 50K miles Est. repair: $500

“THERE IS A RECALL NUMBER BY NHTSA 16V-373 AND MANUFACTURERS RECALL NUMBER JD69 BUT IT IS UNDETERMINED WHAT THE PROBLEM IS”

— NHTSA complaint filing

BRAKES

6 complaints

• TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUT
• PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE
• TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE FROM REVERSE, THE BRAKES FAILED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE FLUID LOW LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT A BRAKE CALIPER NEEDED TO BE REPLACE

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUT”

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

AIR BAGS(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 97 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: THE FUEL PUMP FAILED FOR A 2ND TIME...WE REPLACED IT UNDERWARRANTY 6 MOS AGO..FRIENDS ARE COMPLAINING .I CALLED JAGUAR USA THEY HAVE NO INTEREST IN THIS.THIS IS A HIGHLY DANGEROUS CONDITION VERY COMMON IN THIS MODEL. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: I PURCHASED A 2011 JAGUAR XF IN JUNE 2010. WITHIN THE FIRST WEEK, THE CAR SUDDENLY CUT OFF AS WE WERE DRIVING ON CITY STREETS AT LESS THAN 20M MPH. THE SYSTEM SHUT DOWN AND WOULD NOT MOVE. OTHER CARS WERE BEHIND US. THIS ISSUE OCCURRED 4 TIME THUS FAR. THE LAST TIME THIS HAPPENED, THE CAR SYSTEM
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THERE IS A RECALL NUMBER BY NHTSA 16V-373 AND MANUFACTURERS RECALL NUMBER JD69 BUT IT IS UNDETERMINED WHAT THE PROBLEM IS
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)