2025 Infiniti QX60

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2025 Infiniti QX60 has 17 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is other problems (35% of all complaints), specifically: my wife was at a store and she put her merchandise into the car (with her purse and key fob) to put the cart away. as she was walking away she heard it lock and then she was unable to open the door. she had to call me from a bystander and i was able to download the infiniti app and get her passwor.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

OTHER

6 complaints

35%

• My wife was at a store and she put her merchandise into the car (with her purse and key fob) to put the cart away. As she was walking away she heard it lock and then she was unable to open the door. She had to call me from a bystander and I was able to download the Infiniti app and get her passwor
• very heavy vibration. Entire vehicle shaking. I thought it was the motor mounts. Very intermitent. Kicks in at 2,000 rpm. I went to dealership and found out the problem is active noise reduction has a problem with a defect on amplifier. Dealer couldn't fix the problem so they shut off the active noi
• I purchased a brand-new vehicle(2025 Infiniti QX60) from Infiniti of Omaha (18201 Burt St, Elkhorn, NE 68022) and have experienced persistent issues with the vehicle shaking/swaying at higher speeds. The dealership has acknowledged the problem and raised it with Infiniti, but the manufacturer claims

Typical onset: 50K miles Est. repair: $500

“My wife was at a store and she put her merchandise into the car (with her purse and key fob) to put the cart away. As she was walking away she heard it lock and then she was unable to open the door. She had to call me from a bystander and I was able to download the Infiniti app and get her passwor”

— NHTSA complaint filing

ENGINE

4 complaints

24%

• Vehicles engine died and the vehicle completely stopped in the middle of the highway.
• On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently under engineering review and the temporary
• I hope this message finds you well. I am writing to formally file a complaint regarding an ongoing issue with my 2025 Infiniti QX60, which is equipped with the VC-Turbo engine. I have noticed an abnormal engine vibration while the vehicle is idling, such as when waiting at traffic lights or during s

Typical onset: 50K miles Est. repair: $500

“Vehicles engine died and the vehicle completely stopped in the middle of the highway.”

— NHTSA complaint filing

WHEELS

2 complaints

12%

• Purchased a new Infiniti QX60 2025 from dealership, within ~4650 miles and approximately 5 months since date of purchase, even before first ever oil change, still within its break-in period and had never been to a repair shop or modified since purchase, major safety concerns started to occur. 1.The
• I purchased a brand-new vehicle(2025 Infiniti QX60) from Infiniti of Omaha (18201 Burt St, Elkhorn, NE 68022) and have experienced persistent issues with the vehicle shaking/swaying at higher speeds. The dealership has acknowledged the problem and raised it with Infiniti, but the manufacturer claims

Typical onset: 50K miles Est. repair: $500

“Purchased a new Infiniti QX60 2025 from dealership, within ~4650 miles and approximately 5 months since date of purchase, even before first ever oil change, still within its break-in period and had never been to a repair shop or modified since purchase, major safety concerns started to occur. 1.The”

— NHTSA complaint filing

BRAKES

2 complaints

12%

• On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently under engineering review and the temporary
• Defective rear brakes & rear rotors at less then 22,000 miles on a 2025 QX60 almost causing major accident. Rotors warped & pads worn down to 1mm/2mm. Defective OEM parts used by Infiniti, refusal to cover under vehicle warranty.

Typical onset: 50K miles Est. repair: $500

“On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently under engineering review and the temporary”

— NHTSA complaint filing

ELECTRICAL

1 complaints

• very heavy vibration. Entire vehicle shaking. I thought it was the motor mounts. Very intermitent. Kicks in at 2,000 rpm. I went to dealership and found out the problem is active noise reduction has a problem with a defect on amplifier. Dealer couldn't fix the problem so they shut off the active noi

Typical onset: 50K miles Est. repair: $500

“very heavy vibration. Entire vehicle shaking. I thought it was the motor mounts. Very intermitent. Kicks in at 2,000 rpm. I went to dealership and found out the problem is active noise reduction has a problem with a defect on amplifier. Dealer couldn't fix the problem so they shut off the active noi”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

WHEELS(~50K mi)

$500

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 17 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: My wife was at a store and she put her merchandise into the car (with her purse and key fob) to put the cart away. As she was walking away she heard it lock and then she was unable to open the door. She had to call me from a bystander and I was able to download the Infiniti app and get her passwor
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: Vehicles engine died and the vehicle completely stopped in the middle of the highway.
Typically appears around 50K miles. Repair cost ~$500
☐
WHEELS: Purchased a new Infiniti QX60 2025 from dealership, within ~4650 miles and approximately 5 months since date of purchase, even before first ever oil change, still within its break-in period and had never been to a repair shop or modified since purchase, major safety concerns started to occur. 1.The
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently under engineering review and the temporary
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)