2018 Infiniti QX60

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2018 Infiniti QX60 has 56 owner complaints filed with NHTSA — that's 0.7x the segment average of 80. The most common issue is transmission problems (21% of all complaints), specifically: tl* the contact owns a 2018 infiniti qx60. the contact stated that he drove and parked the vehicle in his home garage. later on, the contact went into the garage and found that the vehicle had rolled backwards. the vehicle was up against the inside of the garage door. there were no warning indicator.

3 crash reports 15 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.7x

vs Segment Avg

Known Problems

TRANSMISSION

12 complaints

21%

• TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT STATED THAT HE DROVE AND PARKED THE VEHICLE IN HIS HOME GARAGE. LATER ON, THE CONTACT WENT INTO THE GARAGE AND FOUND THAT THE VEHICLE HAD ROLLED BACKWARDS. THE VEHICLE WAS UP AGAINST THE INSIDE OF THE GARAGE DOOR. THERE WERE NO WARNING INDICATOR
• THE TRANSMISSION STARTED SHUTTERING IN THE 20-25 MPH RANGE ON 8/16/19. I TOOK IT IN FOR SERVICE THE NEXT DAY AND THEY REPLACED THE TRANSMISSION CONTROL VALVE ON 8/23. THE SHUTTERING RETURNED ON 9/1 AND NOW OCCURS BETWEEN 20 TO 60 MPH. THIS ISSUE OCCURS DURING HIGHWAY OR STREET DRIVING. VEHICLE HAS 3
• II BOUGHT THIS VEHICLE IN 2019 WITH 16K ON IT THEY REPLACED THE TRANSFER CASE, WITH 73K ON IT I HAD TO REPLACE SAME TRANSFER CASE AGAIN, NOW WITH 93K ITS HAS LEAKED AGAIN. THIS IS A EXPENSIVE VENTURE AS 4 OTHER VEHICLE OWNERS ARE SUFFERING WITH THE SAME PROBLEM

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT STATED THAT HE DROVE AND PARKED THE VEHICLE IN HIS HOME GARAGE. LATER ON, THE CONTACT WENT INTO THE GARAGE AND FOUND THAT THE VEHICLE HAD ROLLED BACKWARDS. THE VEHICLE WAS UP AGAINST THE INSIDE OF THE GARAGE DOOR. THERE WERE NO WARNING INDICATOR”

— NHTSA complaint filing

ENGINE

9 complaints

16%

• THIS PROBLEMATIC INFINITI QX60 HAD FAILED ONCE AGAIN WHILE I WAS ON THE HIGHWAY. IT'S JUST DEAD AND THE ENGINE REFUSED TO START. I HAD TO CALL THE TOW TRUCK TO DROP OFF AT THE KINGS INFINITI AUTO SHOP FOR REPAIR. FIRST, IT WAS A HUGE INCONVENIENCE THAT THEY COULDN'T TAKE A LOOK AT THE VEHIC
• I purchased my 2018 QX60 in 2021 at Competition Infiniti as a certified pre-own vehicle. I soon began to hear a rattling noise and the steering wheel would vibrate a little. I brought the vehicle back to the dealer several times with this complain and they keep telling me that their is nothing tha
• The contact owns a 2018 Infiniti QX60. The contact stated that upon attempting to start the vehicle, he heard an abnormal sound coming from the engine compartment. The vehicle failed to start. After calling Roadside Assistance, all attempts to jumpstart the vehicle failed. The check engine warning l

Typical onset: 50K miles Est. repair: $500

“THIS PROBLEMATIC INFINITI QX60 HAD FAILED ONCE AGAIN WHILE I WAS ON THE HIGHWAY. IT'S JUST DEAD AND THE ENGINE REFUSED TO START. I HAD TO CALL THE TOW TRUCK TO DROP OFF AT THE KINGS INFINITI AUTO SHOP FOR REPAIR. FIRST, IT WAS A HUGE INCONVENIENCE THAT THEY COULDN'T TAKE A LOOK AT THE VEHIC”

— NHTSA complaint filing

BRAKES

8 complaints

14%

• I PREVIOUSLY LEASED THE QX50 AND HAD NO ISSUES WITH THAT VEHICLE. WE TRADED IT IN FOR MORE ROOM AND UPGRADED TO THE QX60. BRAKES BEGAN SQUEALING INTERMITTENTLY 6 MONTHS AFTER LEASING (LEASED BRAND NEW IN JUNE 2018) AND TOOK IT TO THE DEALERSHIP WE LEASED IT FROM. THE SQUEAL OCCURS WHEN DRIVING IN
• ELECTRICAL SYSTEMS FAILED (INCLUDING ABS SENSORS). BREAKS WOULD NOT FUNCTION (COULD NOT DEPRESS BREAKS). WIFE AND 6 YO SON IN CAR WERE LUCKY TO NOT HAVE BEEN KILLED AS CAR ROLLED ONTO BUSY ROAD. TOLD BY DEALER THAT ABS SYSTEM MALFUNCTIONED
• TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED INFINITI OF MOBILE (LOCATED AT 1147 E

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“I PREVIOUSLY LEASED THE QX50 AND HAD NO ISSUES WITH THAT VEHICLE. WE TRADED IT IN FOR MORE ROOM AND UPGRADED TO THE QX60. BRAKES BEGAN SQUEALING INTERMITTENTLY 6 MONTHS AFTER LEASING (LEASED BRAND NEW IN JUNE 2018) AND TOOK IT TO THE DEALERSHIP WE LEASED IT FROM. THE SQUEAL OCCURS WHEN DRIVING IN”

— NHTSA complaint filing

ELECTRICAL

6 complaints

11%

• ELECTRICAL SYSTEMS FAILED (INCLUDING ABS SENSORS). BREAKS WOULD NOT FUNCTION (COULD NOT DEPRESS BREAKS). WIFE AND 6 YO SON IN CAR WERE LUCKY TO NOT HAVE BEEN KILLED AS CAR ROLLED ONTO BUSY ROAD. TOLD BY DEALER THAT ABS SYSTEM MALFUNCTIONED
• To whom this may concern.My vehicle middle console is completely out.My Radio no longer powers on.The A/C runs continuously however I’m unable to control any functions including my defrosts.therefore as the weather is getting colder I’m not able to activate the defrost so my front window fogs up cl
• The windshield wipers quick working while in a rainstorm, more than once. They will stall out and then start again with up to a minute in between. The vehicle can be inspected before repairs. The safety of everyone in and outside the vehicle is compromised significantly, with visibility while drivi

Typical onset: 50K miles Est. repair: $500

“ELECTRICAL SYSTEMS FAILED (INCLUDING ABS SENSORS). BREAKS WOULD NOT FUNCTION (COULD NOT DEPRESS BREAKS). WIFE AND 6 YO SON IN CAR WERE LUCKY TO NOT HAVE BEEN KILLED AS CAR ROLLED ONTO BUSY ROAD. TOLD BY DEALER THAT ABS SYSTEM MALFUNCTIONED”

— NHTSA complaint filing

OTHER

5 complaints

• I PURCHASED THIS VEHICLE AS A NEW VEHICLE. SHORTLY AFTER PURCHASING THE VECHICLE I BEGAN TO HEAR RATTLING AND NOISES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REFUSED TO OFFER ASSISTANCE. THE MANUFACTURER DID ASSIST. THEY SENT AN INSPECTOR IN TO REVIEW THE VEHICLE AND THEY GAVE ME COMPENSATION
• THE DRIVER SEAT ON THIS VEHICLE IS LOOSE. IT ROCKS WHEN I DRIVE. THE VEHICLE IS STILL UNDER WARRANTY; HOWEVER, THE MANUFACTURER/DEALERSHIP HAS NOT RESOLVED THIS ISSUE. I HAVE REPORTED SEVERAL CONCERNS REGARDING THIS VEHICLE.
• I purchased my 2018 QX60 in 2021 at Competition Infiniti as a certified pre-own vehicle. I soon began to hear a rattling noise and the steering wheel would vibrate a little. I brought the vehicle back to the dealer several times with this complain and they keep telling me that their is nothing tha

Typical onset: 50K miles Est. repair: $500

“I PURCHASED THIS VEHICLE AS A NEW VEHICLE. SHORTLY AFTER PURCHASING THE VECHICLE I BEGAN TO HEAR RATTLING AND NOISES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REFUSED TO OFFER ASSISTANCE. THE MANUFACTURER DID ASSIST. THEY SENT AN INSPECTOR IN TO REVIEW THE VEHICLE AND THEY GAVE ME COMPENSATION ”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 56 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT STATED THAT HE DROVE AND PARKED THE VEHICLE IN HIS HOME GARAGE. LATER ON, THE CONTACT WENT INTO THE GARAGE AND FOUND THAT THE VEHICLE HAD ROLLED BACKWARDS. THE VEHICLE WAS UP AGAINST THE INSIDE OF THE GARAGE DOOR. THERE WERE NO WARNING INDICATOR
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: THIS PROBLEMATIC INFINITI QX60 HAD FAILED ONCE AGAIN WHILE I WAS ON THE HIGHWAY. IT'S JUST DEAD AND THE ENGINE REFUSED TO START. I HAD TO CALL THE TOW TRUCK TO DROP OFF AT THE KINGS INFINITI AUTO SHOP FOR REPAIR. FIRST, IT WAS A HUGE INCONVENIENCE THAT THEY COULDN'T TAKE A LOOK AT THE VEHIC
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: I PREVIOUSLY LEASED THE QX50 AND HAD NO ISSUES WITH THAT VEHICLE. WE TRADED IT IN FOR MORE ROOM AND UPGRADED TO THE QX60. BRAKES BEGAN SQUEALING INTERMITTENTLY 6 MONTHS AFTER LEASING (LEASED BRAND NEW IN JUNE 2018) AND TOOK IT TO THE DEALERSHIP WE LEASED IT FROM. THE SQUEAL OCCURS WHEN DRIVING IN
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: ELECTRICAL SYSTEMS FAILED (INCLUDING ABS SENSORS). BREAKS WOULD NOT FUNCTION (COULD NOT DEPRESS BREAKS). WIFE AND 6 YO SON IN CAR WERE LUCKY TO NOT HAVE BEEN KILLED AS CAR ROLLED ONTO BUSY ROAD. TOLD BY DEALER THAT ABS SYSTEM MALFUNCTIONED
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)