
2021 Hyundai KONA ELECTRIC
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Hyundai KONA ELECTRIC has 34 owner complaints filed with NHTSA — that's 1.0x the segment average of 34. The most common issue is electrical problems (29% of all complaints), specifically: after charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. it can go to neutral or park only. the car is at the dealership and they told the battery must be replaced when one is available. it is a safety concern because one can get stranded on the road w. There are 2 recalls issued for this model year. ⚠️ 1 fire report filed.
34
Total Complaints
2
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
10 complaints- • After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road w
- • The contact owns a 2021 Hyundai Kona Electric. The contact stated that while his wife disconnected the charger, the vehicle caught fire without warning. There were no reported injuries. The installation plug was melted. The vehicle was taken to the local dealer where it was diagnosed the connection
- • I have a 2021 Hyundai Kona Electric Vehicle with approximately 20,000 miles. On August 26, 2022 several warning lights came on indicating that the lithium battery was inoperable but fully charged in danger of catching fire. The dealer immediately towed my vehicle and disconnected the battery. The
“After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road w”
— NHTSA complaint filing
Recalls (2)
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Risk: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Fix: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Charging Cost Calculator for 2021 Hyundai KONA ELECTRIC
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
Estimated Insurance Cost for 2021 Hyundai KONA ELECTRIC
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Hyundai KONA ELECTRIC Service Intervals
Turbo engines (1.6T, 2.0T) need premium fuel and more frequent oil (some owners service at 5,000 miles).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Hyundai New-Vehicle Warranty Coverage
10 years/100K powertrain warranty is transferable only to first purchaser after initial owner
These are the terms for a new Hyundai. If you're buying a used 2021 KONA ELECTRIC, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Hyundai dealer for VIN-specific remaining warranty.
EV Incentives for 2021 Hyundai KONA ELECTRIC
Updated 2026-07Federal Tax Credit (Section 30D) — Expired 2025-09-30
Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.
State-Level Incentives (Still Active in 14 States)
Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 34 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road w
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: On 8/11/21, I tried to start my Hyundai Kona EV, and it displayed the high voltage warning . The car would not start or go into gear and had to be towed to the dealership. We purchased the car in May 2021, and it had about 3000 miles on it at the time. At the dealership, the mechanic diagnosed it
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road w
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The contact owns a 2021 Hyundai Kona Electric. The contact stated while the vehicle was parked, the rearview camera became inoperable. The contact stated that the image on the rearview camera went blank. There was no warning light illuminated. The vehicle was taken to the dealer, and it was diagnose
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 2 recalls have been completed — free at any Hyundai dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Hyundai KONA ELECTRIC — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 34
- Recalls
- 2
- Fire reports
- 1
- Crash reports
- 2
- Injury reports
- 0
- Segment avg
- 34
Check a Specific VIN
See recalls for YOUR 2021 Hyundai KONA ELECTRIC