2020 Hyundai IONIQ HYBRID

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Hyundai IONIQ HYBRID has 27 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is other problems (30% of all complaints), specifically: on june 10, 2021, when driving from topeka, ks to park ridge, il, there was a failure in both the adaptive cruse control system as well as the lane keeping assistance system. the acc system started the car moving forward from a complete stop without my intent and the lka turned the car to the righ. ⚠️ 1 fire report filed.

1 fire report 4 crash reports 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

OTHER

8 complaints

30%

• On June 10, 2021, when driving from Topeka, KS to Park Ridge, IL, there was a failure in both the Adaptive Cruse Control System as well as the Lane Keeping Assistance System. The ACC system started the car moving forward from a complete stop without my intent and the LKA turned the car to the righ
• Received this code from the car: DTC C223986 DTC System CHASSIS DTC Sub System LKAS But NO ONE can tell me what it means...
• My horn failed and was replaced in March of 2021. It stopped working again in January of 2022. The dealer replaced the horn the first time and another horn is on order with an unknown date of when the part will be available. This is a safety concern for me. I drive in the country and many deer r

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“On June 10, 2021, when driving from Topeka, KS to Park Ridge, IL, there was a failure in both the Adaptive Cruse Control System as well as the Lane Keeping Assistance System. The ACC system started the car moving forward from a complete stop without my intent and the LKA turned the car to the righ”

— NHTSA complaint filing

ELECTRICAL

6 complaints

22%

• ON 3/27/2020 I PURCHASED A HYUNDAI IONIQ 2020 WHICH ADVERTISED ON THE WINDOW STICKER VEHICLE INCLUDES ADVANCED SAFETY FEATURES BIND SPOT COLLISION AVOIDANCE ASSIST AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST. UNFORTUNATELY, THE MANUFACTURER NOTIFIED ME ON 8/24/2020 THAT THE VEHICLE WAS NOT MA
• My horn failed and was replaced in March of 2021. It stopped working again in January of 2022. The dealer replaced the horn the first time and another horn is on order with an unknown date of when the part will be available. This is a safety concern for me. I drive in the country and many deer r
• While on cruise control when climbing a hill, a warning appears telling me that the EV has failed and that I should stop driving the vehicle. At the time the warning appears the cruise control shuts off and the car slow dramatically. All 5 times this has happened the vehicles behind me have had to

Typical onset: 50K miles Est. repair: $500

“ON 3/27/2020 I PURCHASED A HYUNDAI IONIQ 2020 WHICH ADVERTISED ON THE WINDOW STICKER VEHICLE INCLUDES ADVANCED SAFETY FEATURES BIND SPOT COLLISION AVOIDANCE ASSIST AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST. UNFORTUNATELY, THE MANUFACTURER NOTIFIED ME ON 8/24/2020 THAT THE VEHICLE WAS NOT MA”

— NHTSA complaint filing

BODY/STRUCTURE

3 complaints

11%

• Received this code from the car: DTC C223986 DTC System CHASSIS DTC Sub System LKAS But NO ONE can tell me what it means...
• The contact owns a 2020 Hyundai Ioniq. The contact stated that while driving approximately 35 MPH a sudden booming sound occurred near the front passenger’s side of the vehicle. After stopping to inspect the vehicle it was discovered that the front driver’s side wheel well and bumper dislodged and w

Typical onset: 50K miles Est. repair: $500

“Received this code from the car: DTC C223986 DTC System CHASSIS DTC Sub System LKAS But NO ONE can tell me what it means...”

— NHTSA complaint filing

BRAKES

2 complaints

• ON 3/27/2020 I PURCHASED A HYUNDAI IONIQ 2020 WHICH ADVERTISED ON THE WINDOW STICKER VEHICLE INCLUDES ADVANCED SAFETY FEATURES BIND SPOT COLLISION AVOIDANCE ASSIST AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST. UNFORTUNATELY, THE MANUFACTURER NOTIFIED ME ON 8/24/2020 THAT THE VEHICLE WAS NOT MA
• The Hyundai Ioniq was designed with a dual clutch system for the electric motor and gas motor. This was done to disengage and engage either separately when necessary for low power, regen braking, etc. However, this design heavily impacts the behavior of the brakes and safety of the vehicle overall.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

2 complaints

• The lane departure keep system has a major firmware bug. When the car is moving along a sweeping right hand turn from the farthest left lane, the vehicle senses that the car is going to cross the lane line to the right and jerks the steering wheel back towards dead center. This throws the vehicle t
• The contact owns a 2020 Hyundai Ioniq. The contact stated that while driving 70 MPH with the adaptive cruise control and lane keep assist features activated, the check engine warning light suddenly illuminated and the steering wheel seized causing the driver to lose control of the steering and the v

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The lane departure keep system has a major firmware bug. When the car is moving along a sweeping right hand turn from the farthest left lane, the vehicle senses that the car is going to cross the lane line to the right and jerks the steering wheel back towards dead center. This throws the vehicle t”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

BRAKES(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 27 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: On June 10, 2021, when driving from Topeka, KS to Park Ridge, IL, there was a failure in both the Adaptive Cruse Control System as well as the Lane Keeping Assistance System. The ACC system started the car moving forward from a complete stop without my intent and the LKA turned the car to the righ
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: ON 3/27/2020 I PURCHASED A HYUNDAI IONIQ 2020 WHICH ADVERTISED ON THE WINDOW STICKER VEHICLE INCLUDES ADVANCED SAFETY FEATURES BIND SPOT COLLISION AVOIDANCE ASSIST AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST. UNFORTUNATELY, THE MANUFACTURER NOTIFIED ME ON 8/24/2020 THAT THE VEHICLE WAS NOT MA
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: Received this code from the car: DTC C223986 DTC System CHASSIS DTC Sub System LKAS But NO ONE can tell me what it means...
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: ON 3/27/2020 I PURCHASED A HYUNDAI IONIQ 2020 WHICH ADVERTISED ON THE WINDOW STICKER VEHICLE INCLUDES ADVANCED SAFETY FEATURES BIND SPOT COLLISION AVOIDANCE ASSIST AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST. UNFORTUNATELY, THE MANUFACTURER NOTIFIED ME ON 8/24/2020 THAT THE VEHICLE WAS NOT MA
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)