2019 Honda PILOT

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2019 Honda PILOT has 1348 owner complaints filed with NHTSA — that's 16.9x the segment average of 80. The most common issue is electrical problems (18% of all complaints), specifically: while driving, both highway and around town, loud crackling would occur through the speakers. then both the navigation screen and/or the speedometer screen would go completely black. the message "network connection lost" would sometimes appear. all bluetooth connectivity and speaker usage was lo. ⚠️ 5 fire reports filed.

5 fire reports 17 crash reports 22 injuries

1348

Total Complaints

Recalls Issued

—/5

Safety Stars

16.9x

vs Segment Avg

Known Problems

ELECTRICAL

249 complaints

18%

• WHILE DRIVING, BOTH HIGHWAY AND AROUND TOWN, LOUD CRACKLING WOULD OCCUR THROUGH THE SPEAKERS. THEN BOTH THE NAVIGATION SCREEN AND/OR THE SPEEDOMETER SCREEN WOULD GO COMPLETELY BLACK. THE MESSAGE "NETWORK CONNECTION LOST" WOULD SOMETIMES APPEAR. ALL BLUETOOTH CONNECTIVITY AND SPEAKER USAGE WAS LO
• RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DIS
• WHEN DRIVING THE CAR, THE INSTRUMENT PANEL (INCLUDING THE SPEEDOMETER) WILL SHUT OFF FOR APPROXIMATELY 2 MINUTES, AND THE REBOOT. THIS RESULT IN THE INABILITY TO TELL EXACTLY HOW FAST THE VEHICLE IS MOVING. THIS WILL OCCUR UNDER MULTIPLE CONDITIONS WHILE THE CAR IS IN DRIVE, AND IS NOT DEPENDENT ON

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“WHILE DRIVING, BOTH HIGHWAY AND AROUND TOWN, LOUD CRACKLING WOULD OCCUR THROUGH THE SPEAKERS. THEN BOTH THE NAVIGATION SCREEN AND/OR THE SPEEDOMETER SCREEN WOULD GO COMPLETELY BLACK. THE MESSAGE "NETWORK CONNECTION LOST" WOULD SOMETIMES APPEAR. ALL BLUETOOTH CONNECTIVITY AND SPEAKER USAGE WAS LO”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

229 complaints

17%

• TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE BRAKE SENSOR ACTIVATED AND SOUNDED A WARNING BEEPING. ERRONEOUSLY, WHICH SIGNALED THE CONTACT TO BRAKE. IN ADDITION, THE BRAKE SENOR WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VE
• 2019 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEFECTIVE COLLISION MITIGATION BRAKING SYSTEM. *LD THE CONSUMER STATED THAT THE HIGH FREQUENCIES WERE DISTRACTING. THE DEALER STATED THERE WAS AN ISSUE WITH THE HD RECEPTION AND THAT RELOADING THE SOFTWARE WOULD REMEDY THE PROBLEM. THE FAILURE RECUR
• THE INFOTAINMENT SYSTEM MALFUNCTIONS AND BACK-UP CAMERA DOESN'T WORK. THE ENTIRE SYSTEM CONCERNING THE SAFETY FEATURES DOESN'T WORK WHEN THE INFOTAINMENT SYSTEM MALFUNCTIONS. WE HAVE TAKEN OUR CAR TO HAVE THE ISSUE REPAIRED MULTIPLE TIMES, BUT NOTHING THE DEALERSHIP HAS DONE HAS PROVIDED A PERMANENT

Typical onset: 50K miles Est. repair: $500💥 5 crashes

“TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE BRAKE SENSOR ACTIVATED AND SOUNDED A WARNING BEEPING. ERRONEOUSLY, WHICH SIGNALED THE CONTACT TO BRAKE. IN ADDITION, THE BRAKE SENOR WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VE”

— NHTSA complaint filing

ENGINE

222 complaints

16%

• TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND THE CHECK ENGINE, HILL START ASSIST, TRAILER STABILITY ASSIST, POWER STEERING, LANE DEPARTURE LITIGATION, BLIND SPOT, TRANSMISSION, AND EMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIRST TEXA
• THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPP
• I PURCHASED A NEW 2019 HONDA PILOT EX-L IN DECEMBER, 2018. I WAS RECENTLY EXITING AN OFF RAMP FROM AN INTERSTATE AND WHEN I PRESSED THE ACCELERATOR TO MERGE INTO TRAFFIC THE VEHICLE HESITATED SIGNIFICANTLY AND THE CHECK ENGINE LIGHT STARTED FLASHING. I THEN CONTINUED A FEW MILES WHICH I HAD REMAININ

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports

“TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND THE CHECK ENGINE, HILL START ASSIST, TRAILER STABILITY ASSIST, POWER STEERING, LANE DEPARTURE LITIGATION, BLIND SPOT, TRANSMISSION, AND EMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIRST TEXA”

— NHTSA complaint filing

FUEL SYSTEM

185 complaints

14%

• ENGINE IS REVVING ON ITS OWN @ 3000 RPM WITH NO FOOT ON THE GAS PEDAL OR DRIVING 15 MPH AND THE ENGINE IS @ 4500 RPM WITH NO FOOT ON THE GAS PEDAL. MY WIFE WAS IN THE PICKUP LANE AT MY CHILDREN'S SCHOOL AND SHE TOLD ME THAT SHE HAD TO HOLD THE BRAKE DOWN & TURN OFF THE IGNITION BECAUSE IT FELT LIKE
• WENT TO HOLLER HONDA DEALER TO ADDRESS THE OUTSTANDING 2 RECALLS (FUEL PUMP AND TIRES) AND WAS TOLD BY SERVICE DEPARTMENT THAT MY VEHICLE HAS NO RECALLS ACCORDING TO HONDA SYSTEM. HONDA SYSTEM NEEDS TO BE UPDATED WITH NHTSA SYSTEM.
• May 2021, I received a recall letter from Honda Automobile Division regarding my 2019 Honda Pilot vehicle that may have a fuel pump module with, out of specification impellers. I purchased my new 2019 Honda Pilot, June 2019, from Honda of Kingsport. I scheduled the recall fix on Tuesday, June 1, for

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“ENGINE IS REVVING ON ITS OWN @ 3000 RPM WITH NO FOOT ON THE GAS PEDAL OR DRIVING 15 MPH AND THE ENGINE IS @ 4500 RPM WITH NO FOOT ON THE GAS PEDAL. MY WIFE WAS IN THE PICKUP LANE AT MY CHILDREN'S SCHOOL AND SHE TOLD ME THAT SHE HAD TO HOLD THE BRAKE DOWN & TURN OFF THE IGNITION BECAUSE IT FELT LIKE ”

— NHTSA complaint filing

OTHER

163 complaints

12%

• WHEN DRIVING THE CAR, THE INSTRUMENT PANEL (INCLUDING THE SPEEDOMETER) WILL SHUT OFF FOR APPROXIMATELY 2 MINUTES, AND THE REBOOT. THIS RESULT IN THE INABILITY TO TELL EXACTLY HOW FAST THE VEHICLE IS MOVING. THIS WILL OCCUR UNDER MULTIPLE CONDITIONS WHILE THE CAR IS IN DRIVE, AND IS NOT DEPENDENT ON
• AT ABOUT 300 MILES ENTIRE DISPLAY DOES NOT WORK ON COLD START AND THROUGHOUT THE DAY. SCREEN FLASHES BLUE AND THEN ACTIVATES, HOWEVER DOES NOT REMAIN ON. NO REAR VIEW CAMERA, NAVIGATION, OR OTHER APPS AVAILABLE TO THE DRIVER. SCREEN FLASHES WHILE DRIVING WHICH IS A SAFETY ISSUE AND DISTRACTION. REAR
• "TAKATA RECALL' CRACKING NOISE THROUGHOUT VEHICLE STARTED A MONTH INTO OWNING THE CAR. SLOWLY THE SYSTEM STARTED TO FAIL PHONE WOULD WORK RADIO WOULDN'T WORK SCREENS WOULD GO OFF AND ON AND FINALLY THE SCREEN WENT BLACK AND NEVER RECOVERED. THEY PUT NEW DRIVER INTERFACE INSTRUMENTAL PANEL AND IT ST

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 3 crashes

“WHEN DRIVING THE CAR, THE INSTRUMENT PANEL (INCLUDING THE SPEEDOMETER) WILL SHUT OFF FOR APPROXIMATELY 2 MINUTES, AND THE REBOOT. THIS RESULT IN THE INABILITY TO TELL EXACTLY HOW FAST THE VEHICLE IS MOVING. THIS WILL OCCUR UNDER MULTIPLE CONDITIONS WHILE THE CAR IS IN DRIVE, AND IS NOT DEPENDENT ON ”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ENGINE(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 1348 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: WHILE DRIVING, BOTH HIGHWAY AND AROUND TOWN, LOUD CRACKLING WOULD OCCUR THROUGH THE SPEAKERS. THEN BOTH THE NAVIGATION SCREEN AND/OR THE SPEEDOMETER SCREEN WOULD GO COMPLETELY BLACK. THE MESSAGE "NETWORK CONNECTION LOST" WOULD SOMETIMES APPEAR. ALL BLUETOOTH CONNECTIVITY AND SPEAKER USAGE WAS LO
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE BRAKE SENSOR ACTIVATED AND SOUNDED A WARNING BEEPING. ERRONEOUSLY, WHICH SIGNALED THE CONTACT TO BRAKE. IN ADDITION, THE BRAKE SENOR WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VE
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND THE CHECK ENGINE, HILL START ASSIST, TRAILER STABILITY ASSIST, POWER STEERING, LANE DEPARTURE LITIGATION, BLIND SPOT, TRANSMISSION, AND EMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIRST TEXA
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: ENGINE IS REVVING ON ITS OWN @ 3000 RPM WITH NO FOOT ON THE GAS PEDAL OR DRIVING 15 MPH AND THE ENGINE IS @ 4500 RPM WITH NO FOOT ON THE GAS PEDAL. MY WIFE WAS IN THE PICKUP LANE AT MY CHILDREN'S SCHOOL AND SHE TOLD ME THAT SHE HAD TO HOLD THE BRAKE DOWN & TURN OFF THE IGNITION BECAUSE IT FELT LIKE
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)