2017 Honda PILOT

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2017 Honda PILOT has 1291 owner complaints filed with NHTSA — that's 16.1x the segment average of 80. The most common issue is engine problems (36% of all complaints), specifically: tl* the contact owns a 2017 honda pilot. while driving 65 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. also, the transmission warning indicator illuminated and a message to "stop driving transmission problem" displayed. the vehicle was towed to the contact's home a. ⚠️ 7 fire reports filed.

7 fire reports 8 crash reports 2 injuries

1291

Total Complaints

Recalls Issued

—/5

Safety Stars

16.1x

vs Segment Avg

Known Problems

ENGINE

460 complaints

36%

• TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND A MESSAGE TO "STOP DRIVING TRANSMISSION PROBLEM" DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME A
• TWO TIMES MY 2017 HONDA PILOT WITH ONLY 2600 MILES ON IT HAS LOST ENGINE POWER AT SPEEDS OF 45 PLUS MILES PER HOUR. THE SERVICE ENGINE NOW LIGHT FLASHES ALONG WITH ALL OTHER SYSTEM WARNINGS INCLUDING EMISSION WARNINGS, VEHICLE STABILITY WARNINGS, AND ENGINE POWER FAILURE WARNINGS. I HAVE READ AT L
• TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE CONTACT STATED THAT IT WAS DIFFICULT TO KEEP THE VEHICLE ALIGNED WHILE DRIVING. THE VEHICLE WAS TAKEN T

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports

“TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND A MESSAGE TO "STOP DRIVING TRANSMISSION PROBLEM" DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME A”

— NHTSA complaint filing

ELECTRICAL

259 complaints

20%

• STARTED VEHICLE AND GETTING READY TO BACK OUT OF GARAGE AND SUDDENLY THESE SIX PROBLEM LIGHTS CAME ON IN DASHBOARD!
• THIS IS THE 6TH PHOTO UPLOADED FROM THE PREVIOUS 5 THAT HAVE ALREADY BEEN SENT.
• THIS IS THE 4TH TIME NOW THAT WE HAVE HAD TO BRING OUT PILOT IN TO BE SERVICED FOR THE SAME THING. WHEN WE TURN THE CAR ON, MULTIPLE ERRORS COME ON OUT OF NOWHERE. POWER STEERING, THE SPEEDOMETER AND MANY OTHER THINGS STOP WORKING. THEY RESET IT AND IT HAPPENS AGAIN. THEY HAVE CHANGED THE BATTER

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 1 crashes

“STARTED VEHICLE AND GETTING READY TO BACK OUT OF GARAGE AND SUDDENLY THESE SIX PROBLEM LIGHTS CAME ON IN DASHBOARD!”

— NHTSA complaint filing

FUEL SYSTEM

136 complaints

11%

• TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO FILL UP THE FUEL TANK, THE CONTACT NOTICED THAT ICE WAS LODGED IN BETWEEN THE FIRST AND SECOND FUEL NOZZLES. THE CONTACT HAD TO CHIP AWAY THE ICE TO FILL UP THE TANK. THE DEALER (BOCH HONDA, 279 PROVIDENCE HWY, NORWOOD, MA 02062) WAS AWARE
• THE CAPLESS FUEL FILLER NECK HAS A DESIGN FLAW THAT ALLOWS WATER TO GET BEHIND THE OUTERMOST FLAP. IN COLDER CLIMATES, THIS WATER CAN FREEZE BETWEEN THE FLAPS, PREVENTING THE FUEL FLAP FROM OPENING, MAKING IT IMPOSSIBLE TO GET A GAS PUMP IN TO REFUEL THE VEHICLE. THE ONLY SOLUTIONS ARE TO WAIT FOR I
• TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE ODOR OF FUEL COULD BE DETECTED INSIDE THE CABIN OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WILDE HONDA, 1603 E MORELAND BLVD, WAUKESHA, WI 53186), BUT THE FAILURE COULD NOT B

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO FILL UP THE FUEL TANK, THE CONTACT NOTICED THAT ICE WAS LODGED IN BETWEEN THE FIRST AND SECOND FUEL NOZZLES. THE CONTACT HAD TO CHIP AWAY THE ICE TO FILL UP THE TANK. THE DEALER (BOCH HONDA, 279 PROVIDENCE HWY, NORWOOD, MA 02062) WAS AWARE”

— NHTSA complaint filing

OTHER

133 complaints

10%

• BRAND NEW HONDA PILOT 2017, LESS THAN 4 WEEKS OLD, EX-L, NAVIGATION. 2ND ROW SEAT, PASSENGER SIDE, WINDOW SHATTERED, NORMAL DRIVING CONDITION IN HIGHWAY. NO ROCK OR METAL THAT CRACKED IN. HONDA DEALER (OR) HONDA CORPORATION IS MENTIONING THAT THEY WILL NOT COVER THIS UNDER LIMITED WARRANTY. WAS PRET
• ON AT LEAST TWO OCCASIONS, I ACCIDENTALLY PUSHED THE ENGINE START BUTTON WHILE MY CAR WAS IN MOTION. ON ONE OF THESE OCCASIONS I WAS TRYING TO HIT MY EMERGENCY FLASHERS BUT INSTEAD, PUSHED THE ENGINE START/STOP BUTTON. IN DOING SO THE CAR CUT OFF WHILE I WAS IN ACTIVE TRAFFIC. IN ONCOMING TRAFFIC
• I PURCHASED MY 2017 HONDA PILOT BRAND NEW EARLIER THIS SPRING. NEVER HAD TO USE THE HEAT UNTIL FALL CAME AROUND AND I NOTICED THE FRONT DASH HEATS DO NOT WORK WHILE THE VEHICLE IS IN IDLE. I HAVE TAKEN IT IN TO THE DEALERSHIP FOR AN INSPECTION AND IT WAS DETERMINED THERE IS AN ISSUE THAT NEEDS TO BE

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 1 crashes

“BRAND NEW HONDA PILOT 2017, LESS THAN 4 WEEKS OLD, EX-L, NAVIGATION. 2ND ROW SEAT, PASSENGER SIDE, WINDOW SHATTERED, NORMAL DRIVING CONDITION IN HIGHWAY. NO ROCK OR METAL THAT CRACKED IN. HONDA DEALER (OR) HONDA CORPORATION IS MENTIONING THAT THEY WILL NOT COVER THIS UNDER LIMITED WARRANTY. WAS PRET”

— NHTSA complaint filing

TRANSMISSION

120 complaints

• VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING. CARR IS AT DEALER. THEY ARE RESEARCHING PROBLEM.
• TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND A MESSAGE TO "STOP DRIVING TRANSMISSION PROBLEM" DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME A
• ON 6/11/17 WILE I WAS DRIVING I FELT MY CAR 'JERK' WHEN I WOULD PRESS ON THE GAS AND THE CAR WOULD SHIFT GEARS. MY DASHBOARD ALERTED ME THAT THERE WAS A PROBLEM AND I WOULD NEED TO TAKE THIS CAR IN FOR SERVICE. [ATTACHMENT 1] MY VEHICLE ONLY HAD 2040 (ESTIMATED) MILES ON IT AND I'VE ONLY HAD IT FOR

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING. CARR IS AT DEALER. THEY ARE RESEARCHING PROBLEM.”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 1291 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND A MESSAGE TO "STOP DRIVING TRANSMISSION PROBLEM" DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME A
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: STARTED VEHICLE AND GETTING READY TO BACK OUT OF GARAGE AND SUDDENLY THESE SIX PROBLEM LIGHTS CAME ON IN DASHBOARD!
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO FILL UP THE FUEL TANK, THE CONTACT NOTICED THAT ICE WAS LODGED IN BETWEEN THE FIRST AND SECOND FUEL NOZZLES. THE CONTACT HAD TO CHIP AWAY THE ICE TO FILL UP THE TANK. THE DEALER (BOCH HONDA, 279 PROVIDENCE HWY, NORWOOD, MA 02062) WAS AWARE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: BRAND NEW HONDA PILOT 2017, LESS THAN 4 WEEKS OLD, EX-L, NAVIGATION. 2ND ROW SEAT, PASSENGER SIDE, WINDOW SHATTERED, NORMAL DRIVING CONDITION IN HIGHWAY. NO ROCK OR METAL THAT CRACKED IN. HONDA DEALER (OR) HONDA CORPORATION IS MENTIONING THAT THEY WILL NOT COVER THIS UNDER LIMITED WARRANTY. WAS PRET
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)