2019 Honda PASSPORT

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2019 Honda PASSPORT has 420 owner complaints filed with NHTSA — that's 5.3x the segment average of 80. The most common issue is electrical problems (20% of all complaints), specifically: vehicle would not come out of park, it was stationary. first time 3/27/19 picking up new at dealership. second time 4/10/19, parked in my garage. both times numerous warning codes displayed. in my garage 10 warning codes displayed, ran motor for several minutes and turned off. restarted later and 7 .

7 crash reports 7 injuries

420

Total Complaints

Recalls Issued

—/5

Safety Stars

5.3x

vs Segment Avg

Known Problems

ELECTRICAL

85 complaints

20%

• VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7
• VEHICLE RETURNED TODAY FOR THE THIRD TIME. SAME ISSUES: WILL NOT COME OUT OF PARK, 10 WARNINGS. LET VEHICLE RUN ABOUT 15 MINUTES, TURN OFF, GO INSIDE FOR ABOUT 15 MINUTES, RESTART VEHICLE, 7 WARNINGS AND NOW CAN GET INTO DRIVE. ONE ADDED ISSUE: AT THE DEALERSHIP WHEN CLOSING THE DOOR THERE IS SEVERA
• NOTE. ALL HAS TAKEN PLACE WHILE IN MOTION EXCEPT FOR THE RESTART. STARTED WITH INTERMITTENT SPEAKER CRACKLES. YESTERDAY CRACKLES WITH RADIO ON REOCCURRING CRACKLES FOLLED BY INFOTAINMENT SCREAN NOTING RADIO SIGNAL LOSS FOLLED BY DATA COMMUNICATIONS LOSS. (PARAPHRASING) FOLLWED BY BLANK SCREEN. FOLL

Typical onset: 50K miles Est. repair: $500

“VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7 ”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

83 complaints

20%

• WHEN DRIVING THIS VEHICLE ON A TWO LANE ROAD, THE VEHICLE WILL GIVE FALSE FORWARD COLLISION ALERTS FROM ONCOMING VEHICLES IN THE OPPOSING LANE. WHEN DRIVING ON A FOUR LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLES DRIVING SLOWER IN THE LANE TO YOUR LEFT WILL CAUSE THE VEHICLE TO SLOW D
• WHEN DRIVING THIS VEHICLE ON A TWO LANE ROAD, THE VEHICLE WILL GIVE FALSE FORWARD COLLISION ALERTS FROM ONCOMING VEHICLES IN THE OPPOSING LANE. WHEN DRIVING ON A FOUR LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLES DRIVING SLOWER IN THE LANE TO YOUR LEFT WILL CAUSE THE VEHICLE TO SLOW D
• SYSTEM GIVES FALSE POSITIVES AND TRIES TO SLAM ON BRAKES WITH NOTHING IN FRONT. THIS HAPPENS QUITE OFTEN SO I HAVE TO DISABLE THE SYSTEM BUT STILL GET THE WARNING FREQUENTLY

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“WHEN DRIVING THIS VEHICLE ON A TWO LANE ROAD, THE VEHICLE WILL GIVE FALSE FORWARD COLLISION ALERTS FROM ONCOMING VEHICLES IN THE OPPOSING LANE. WHEN DRIVING ON A FOUR LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLES DRIVING SLOWER IN THE LANE TO YOUR LEFT WILL CAUSE THE VEHICLE TO SLOW D”

— NHTSA complaint filing

OTHER

55 complaints

13%

• ALL FOUR EMERGENCY GRAB HANDLES LOOSE. TOOK CAR TO LOCAL DEALERSHIP TO HAVE THEM TIGHTENED AND WAS INSTEAD SHOWN THAT OTHER PASSPORTS ALL SHARE THE SAME PROBLEM. WAS TOLD THAT THE LOOSE GRAB HANDLES ARE A CHARACTERISTIC BY AN AMERICAN HONDA CUSTOMER CARE REPRESENTATIVE AND SO UNABLE TO BE FIXED UN
• THE INFOTAINMENT INFORMATION DISPLAY BECOMES BLANK INTERMITTENTLY. DATA CONNECTION LOSS RADIO SIGNAL LOSS INTERMITTENTLY WHEN SCREEN IS ACTIVE. SPEED INDICATOR PANEL GOES BLANK INTERMITTENTLY. IT IS CURRENTLY UNKNOWN IF SAFETY FEATURES ARE COMPROMISED AT THIS TIME. HONDA HAS REPLACED SYSTEMS AND TH
• INFOTAINMENT SYSTEM AND INSTRUMENT PANEL BOTH WENT BLACK TODAY AND STOPPED WORKING FOR NO REASON. CAR HAS ONLY 3000 MILES ON IT. VEHICLE WAS DRIVEN TO WORK THIS MORNING WITH EVERYTHING WORKING. WHEN I STARTED IT TO GO HOME AT END OF DAY NEITHER THE INSTRUMENT PANEL OR INFOTAINMENT SYSTEM WOULD WO

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“ALL FOUR EMERGENCY GRAB HANDLES LOOSE. TOOK CAR TO LOCAL DEALERSHIP TO HAVE THEM TIGHTENED AND WAS INSTEAD SHOWN THAT OTHER PASSPORTS ALL SHARE THE SAME PROBLEM. WAS TOLD THAT THE LOOSE GRAB HANDLES ARE A CHARACTERISTIC BY AN AMERICAN HONDA CUSTOMER CARE REPRESENTATIVE AND SO UNABLE TO BE FIXED UN”

— NHTSA complaint filing

ENGINE

49 complaints

12%

• VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER D
• I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER
• I COPIED THIS FROM SOMEONE POSTING, SINCE IT IS EXACTLY THE PROBLEM I AM EXPERIENCING AND MORE. 'THE ENGINE WILL JUST REV HIGHER AND HIGHER OVER 4K REVS. I CANNOT EVEN DRIVE THE 25-MILE SPEED LIMIT WHEN THIS OCCURS. I HAVE CONFIRMED THAT THE TRANSMISSION SETTINGS ARE IN THE STANDARD DRIVE MODE DURI

Typical onset: 50K miles Est. repair: $500

“VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER D”

— NHTSA complaint filing

FUEL SYSTEM

41 complaints

10%

• VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7
• VEHICLE RETURNED TODAY FOR THE THIRD TIME. SAME ISSUES: WILL NOT COME OUT OF PARK, 10 WARNINGS. LET VEHICLE RUN ABOUT 15 MINUTES, TURN OFF, GO INSIDE FOR ABOUT 15 MINUTES, RESTART VEHICLE, 7 WARNINGS AND NOW CAN GET INTO DRIVE. ONE ADDED ISSUE: AT THE DEALERSHIP WHEN CLOSING THE DOOR THERE IS SEVERA
• TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HO

Typical onset: 50K miles Est. repair: $500💥 2 crashes

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 420 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: WHEN DRIVING THIS VEHICLE ON A TWO LANE ROAD, THE VEHICLE WILL GIVE FALSE FORWARD COLLISION ALERTS FROM ONCOMING VEHICLES IN THE OPPOSING LANE. WHEN DRIVING ON A FOUR LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLES DRIVING SLOWER IN THE LANE TO YOUR LEFT WILL CAUSE THE VEHICLE TO SLOW D
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: ALL FOUR EMERGENCY GRAB HANDLES LOOSE. TOOK CAR TO LOCAL DEALERSHIP TO HAVE THEM TIGHTENED AND WAS INSTEAD SHOWN THAT OTHER PASSPORTS ALL SHARE THE SAME PROBLEM. WAS TOLD THAT THE LOOSE GRAB HANDLES ARE A CHARACTERISTIC BY AN AMERICAN HONDA CUSTOMER CARE REPRESENTATIVE AND SO UNABLE TO BE FIXED UN
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER D
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)