2020 Honda PASSPORT

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2020 Honda PASSPORT has 132 owner complaints filed with NHTSA — that's 1.6x the segment average of 80. The most common issue is driver assist/cameras problems (32% of all complaints), specifically: tl* the contact owns a 2020 honda passport. the contact stated that the front radar system and the collision avoidance system was sensing other objects and abruptly slowing the vehicle down almost to a complete stop. the contact turned off the feature so it would not engage in error like before. the.

3 crash reports

132

Total Complaints

Recalls Issued

—/5

Safety Stars

1.6x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

42 complaints

32%

• TL* THE CONTACT OWNS A 2020 HONDA PASSPORT. THE CONTACT STATED THAT THE FRONT RADAR SYSTEM AND THE COLLISION AVOIDANCE SYSTEM WAS SENSING OTHER OBJECTS AND ABRUPTLY SLOWING THE VEHICLE DOWN ALMOST TO A COMPLETE STOP. THE CONTACT TURNED OFF THE FEATURE SO IT WOULD NOT ENGAGE IN ERROR LIKE BEFORE. THE
• ADAPTIVE CRUISE CONTROL WORKS WELL MOST OF THE TIME. OCCASIONALLY, IT IGNORES STOPPED TRAFFIC AND CLOSES TO A DANGEROUS DISTANCE. IT THEN SLAMS ON THE BRAKES AND ALL WARNING LIGHTS GO ON. THE SENSORS ARE DEFECTIVE. ON TWO LANE ROADS, THE SENSORS DETECT ONCOMING TRAFFIC AND FLASH THE BRAKE WARNIN
• Manufacturer Communication Number: A21-012 Summary Service Bulletin - A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues. This is a known problem. On my veh

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2020 HONDA PASSPORT. THE CONTACT STATED THAT THE FRONT RADAR SYSTEM AND THE COLLISION AVOIDANCE SYSTEM WAS SENSING OTHER OBJECTS AND ABRUPTLY SLOWING THE VEHICLE DOWN ALMOST TO A COMPLETE STOP. THE CONTACT TURNED OFF THE FEATURE SO IT WOULD NOT ENGAGE IN ERROR LIKE BEFORE. THE”

— NHTSA complaint filing

ELECTRICAL

26 complaints

20%

• 3 MO/500 MI DRIVING AND INFOTAINMENT SCREENS WENT BLACK ON HIGHWAY... COULDN'T SEE SPEED, ETC
• DRIVER DISTRACTIONS CAUSED BY A REPEAT INFOTAINMENT SYSTEM FAILURE AND LOUD SPEAKER POPPING NOISES. SPECIFICALLY, MULTIPLE TIMES A TRIP WHILE DRIVING, THE INFOTAINMENT SYSTEM GOES THROUGH THE FOLLOWING CYCLE; SPEAKERS POP LOUDLY (EVEN IF THE SOUND IS OFF), THEN THE INFOTAINMENT SCREEN DISPLAYS THE M
• COMPLETE INFOTAINMENT FAILURE OCCURRING FREQUENTLY, SOMETIMES MULTIPLE TIMES PER TRIP. THIS INCLUDES BACKUP CAMERAS AND ALL SYSTEMS RUNNING THROUGH THE MAIN INFOTAINMENT SCREEN. (SOME ARE SAFETY SYSTEMS) THE DESCRIPTION IS: COMPLETE INFOTAINMENT SHUTDOWN AND REBOOT. STARTS WITH A "SIGNAL LOST" O

Typical onset: 50K miles Est. repair: $500

“3 MO/500 MI DRIVING AND INFOTAINMENT SCREENS WENT BLACK ON HIGHWAY... COULDN'T SEE SPEED, ETC”

— NHTSA complaint filing

ENGINE

15 complaints

11%

• With the Idle-Stop activated, the engine shut down while stopped at a red light. However, when I disengaged the brake and tried to push the gas pedal to start, the car did not restart. It went "dead." I had to attempt to restart the car, and it took multiple attempts to get it to restart. I ulti
• This has happened 3 different times starting on 5/28/23. While at a stop light the engine shut off function goes into effect. The engine then shuts off and won't restart until you put it back in park and restart the vehicle. This is dangerous and could cause accidents when in stop and go traffic.
• While at a stoplight with traffic behind me, my Honda quit and couldn't be moved out of road, or restarted for service. No warning on dashboard or lights to let me know what problem was. It went through every error in the system! I had to call police to block traffic and call a wrecker to come tow

Typical onset: 50K miles Est. repair: $500

“With the Idle-Stop activated, the engine shut down while stopped at a red light. However, when I disengaged the brake and tried to push the gas pedal to start, the car did not restart. It went "dead." I had to attempt to restart the car, and it took multiple attempts to get it to restart. I ulti”

— NHTSA complaint filing

SPEED CONTROL

12 complaints

• VEHICLE BRAKING HEAVILY AND UNEXPECTEDLY ON HIGHWAY AND INTERSTATE DUE TO DEFECTIVE HONDA SENSING GROUP INPUT DATA (RADAR, CAMERA, ON-BOARD SOFTWARE CREATING DANGEROUS SITUATION) AT HIGH SPEEDS (60-70MPH).
• TL* THE CONTACT OWNS A 2020 HONDA PASSPORT. THE CONTACT STATED THAT THE FRONT RADAR SYSTEM AND THE COLLISION AVOIDANCE SYSTEM WAS SENSING OTHER OBJECTS AND ABRUPTLY SLOWING THE VEHICLE DOWN ALMOST TO A COMPLETE STOP. THE CONTACT TURNED OFF THE FEATURE SO IT WOULD NOT ENGAGE IN ERROR LIKE BEFORE. THE
• TL* THE CONTACT OWNS A 2020 HONDA PASSPORT. THE CONTACT STATED WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE SPEED DECREASED TO 5 MPH. THE CONTACT PULLED OFF THE ROAD AND VEHICLE DROVE AS DESIGNED. THE VEHICLE WAS TAKEN TO SOUTHERN MOTORS HONDA (10300 ABERCORN ST, SAVANNAH, GA 31406, (91

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“VEHICLE BRAKING HEAVILY AND UNEXPECTEDLY ON HIGHWAY AND INTERSTATE DUE TO DEFECTIVE HONDA SENSING GROUP INPUT DATA (RADAR, CAMERA, ON-BOARD SOFTWARE CREATING DANGEROUS SITUATION) AT HIGH SPEEDS (60-70MPH).”

— NHTSA complaint filing

BRAKES

9 complaints

• VEHICLE BRAKING HEAVILY AND UNEXPECTEDLY ON HIGHWAY AND INTERSTATE DUE TO DEFECTIVE HONDA SENSING GROUP INPUT DATA (RADAR, CAMERA, ON-BOARD SOFTWARE CREATING DANGEROUS SITUATION) AT HIGH SPEEDS (60-70MPH).
• TL* THE CONTACT OWNS A 2020 HONDA PASSPORT. THE CONTACT STATED THAT THE FRONT RADAR SYSTEM AND THE COLLISION AVOIDANCE SYSTEM WAS SENSING OTHER OBJECTS AND ABRUPTLY SLOWING THE VEHICLE DOWN ALMOST TO A COMPLETE STOP. THE CONTACT TURNED OFF THE FEATURE SO IT WOULD NOT ENGAGE IN ERROR LIKE BEFORE. THE
• ADAPTIVE CRUISE CONTROL WORKS WELL MOST OF THE TIME. OCCASIONALLY, IT IGNORES STOPPED TRAFFIC AND CLOSES TO A DANGEROUS DISTANCE. IT THEN SLAMS ON THE BRAKES AND ALL WARNING LIGHTS GO ON. THE SENSORS ARE DEFECTIVE. ON TWO LANE ROADS, THE SENSORS DETECT ONCOMING TRAFFIC AND FLASH THE BRAKE WARNIN

Typical onset: 50K miles Est. repair: $500💥 1 crashes

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 132 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: TL* THE CONTACT OWNS A 2020 HONDA PASSPORT. THE CONTACT STATED THAT THE FRONT RADAR SYSTEM AND THE COLLISION AVOIDANCE SYSTEM WAS SENSING OTHER OBJECTS AND ABRUPTLY SLOWING THE VEHICLE DOWN ALMOST TO A COMPLETE STOP. THE CONTACT TURNED OFF THE FEATURE SO IT WOULD NOT ENGAGE IN ERROR LIKE BEFORE. THE
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: 3 MO/500 MI DRIVING AND INFOTAINMENT SCREENS WENT BLACK ON HIGHWAY... COULDN'T SEE SPEED, ETC
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: With the Idle-Stop activated, the engine shut down while stopped at a red light. However, when I disengaged the brake and tried to push the gas pedal to start, the car did not restart. It went "dead." I had to attempt to restart the car, and it took multiple attempts to get it to restart. I ulti
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: VEHICLE BRAKING HEAVILY AND UNEXPECTEDLY ON HIGHWAY AND INTERSTATE DUE TO DEFECTIVE HONDA SENSING GROUP INPUT DATA (RADAR, CAMERA, ON-BOARD SOFTWARE CREATING DANGEROUS SITUATION) AT HIGH SPEEDS (60-70MPH).
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)