2017 Ford TRANSIT CONNECT

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2017 Ford TRANSIT CONNECT has 32 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is brakes problems (25% of all complaints), specifically: the local ford dealership has determined that the hydraulic control unit (hcu) on the brakes is defective. in the model year 2016, this same vehicle was recalled due to a defective hcu. this vehicle probably should be added to that recall. symptoms: the front right brake continued to produce smo.

1 crash report

Total Complaints

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

BRAKES

8 complaints

25%

• The local Ford dealership has determined that the Hydraulic Control Unit (HCU) on the brakes is defective. In the model year 2016, this same vehicle was recalled due to a defective HCU. This vehicle probably should be added to that recall. Symptoms: The front right brake continued to produce smo
• On Friday the 22nd of April I was on the interstate and the vehicle began to slow down and make a scrubbing/grinding noise. I took the exit and by the time I reached the crossroad the vehicle would barely move. The brakes were almost completely locked. There was no warning and no diagnostic light wa
• HCU (hydraulic control unit) failure, causing brakes to apply without depression of the brake pedal. This occurred both at residential speeds and highway speeds. This caused brakes to over heat excessively and to dangerous levels without system warning. Failure diagnosed by ford dealership technicia

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The local Ford dealership has determined that the Hydraulic Control Unit (HCU) on the brakes is defective. In the model year 2016, this same vehicle was recalled due to a defective HCU. This vehicle probably should be added to that recall. Symptoms: The front right brake continued to produce smo”

— NHTSA complaint filing

VISIBILITY

6 complaints

19%

• REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.
• The contact owns a 2017 Ford Transit Connect. The contact stated while driving 60 MPH, the panoramic roof panel detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Technical Service Bulletin: 20S22 (Panoramic R
• The contact owns a 2016 Ford Transit Connect. The contact stated that during rainy weather, moisture was leaking into the vehicle through the top passenger’s side windshield. After the contact was involved in a crash, the leak started across the entire top of the windshield. The contact took the veh

Typical onset: 50K miles Est. repair: $500

“REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.”

— NHTSA complaint filing

ELECTRICAL

5 complaints

16%

• ELECTRONICS PROBLEMS: CONSOLE DISPLAY WORKS ON A DELAY, WHEN UNLOCKING THE CAR WITH REMOTE KEY ALL 4 WINDOWS WILL ROLL DOWN, LIGHTS DO NOT SHUT OFF WHEN CAR IS LOCKED. CAR HAS TOW PACKAGE AND SHOULD BE INCLUDED IN 2015-2017 FORD TRANSIT RECALL FROM 5/2018
• THE DOOR LATCH IS MALFUNCTIONING CAUSING THE ELECTRONICS NOT TO TURN OFF WHEN THE CAR IS OFF AND PASSENGERS LEAVE THE VEHICLE. SAME ISSUES AS THE RECALL ON THE 2016 TRANSIT CONNECT.
• DRIVER SIDE FRONT AND SIDE DOOR . THESE DON'T LOCK AND THE WINDOWS DON'T WORK BUT THE PASSENGER SIDE DOES. JUST STOPPED WORKING LAST WEEK AND THE SMALL FUSES ARE ALL FINE. VEHICLE WAS STATIONARY. NOT SURE IF THIS IS A RECALL MATTER OR NOT.

Typical onset: 50K miles Est. repair: $500

“ELECTRONICS PROBLEMS: CONSOLE DISPLAY WORKS ON A DELAY, WHEN UNLOCKING THE CAR WITH REMOTE KEY ALL 4 WINDOWS WILL ROLL DOWN, LIGHTS DO NOT SHUT OFF WHEN CAR IS LOCKED. CAR HAS TOW PACKAGE AND SHOULD BE INCLUDED IN 2015-2017 FORD TRANSIT RECALL FROM 5/2018”

— NHTSA complaint filing

OTHER

3 complaints

• THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT.
• REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.
• DRIVER SIDE FRONT AND SIDE DOOR . THESE DON'T LOCK AND THE WINDOWS DON'T WORK BUT THE PASSENGER SIDE DOES. JUST STOPPED WORKING LAST WEEK AND THE SMALL FUSES ARE ALL FINE. VEHICLE WAS STATIONARY. NOT SURE IF THIS IS A RECALL MATTER OR NOT.

Typical onset: 50K miles Est. repair: $500

“THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT.”

— NHTSA complaint filing

TRANSMISSION

3 complaints

• 42000 MILES , THE FRONT BEARING S) IS PRODUCING A HUMMING SOUND., MORE LIKELY ARE BAD. THERE ARE MANY COMPLAINTS ON THE INTERNET REGARDING SUCH PROBLEM.
• Transmission keeps slipping and failing to accelerate. Feels like my van is running over rumble strips and slows the speed down. This continues to happen at many different speeds. Sometimes often and sometimes intermittently.
• See attached document for complaint

Typical onset: 50K miles Est. repair: $500

“42000 MILES , THE FRONT BEARING S) IS PRODUCING A HUMMING SOUND., MORE LIKELY ARE BAD. THERE ARE MANY COMPLAINTS ON THE INTERNET REGARDING SUCH PROBLEM.”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

VISIBILITY(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 32 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: The local Ford dealership has determined that the Hydraulic Control Unit (HCU) on the brakes is defective. In the model year 2016, this same vehicle was recalled due to a defective HCU. This vehicle probably should be added to that recall. Symptoms: The front right brake continued to produce smo
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: ELECTRONICS PROBLEMS: CONSOLE DISPLAY WORKS ON A DELAY, WHEN UNLOCKING THE CAR WITH REMOTE KEY ALL 4 WINDOWS WILL ROLL DOWN, LIGHTS DO NOT SHUT OFF WHEN CAR IS LOCKED. CAR HAS TOW PACKAGE AND SHOULD BE INCLUDED IN 2015-2017 FORD TRANSIT RECALL FROM 5/2018
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)