2020 Ford EXPEDITION

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2020 Ford EXPEDITION has 467 owner complaints filed with NHTSA — that's 5.8x the segment average of 80. The most common issue is transmission problems (49% of all complaints), specifically: at 70+ mph the automatic transmission tried to drop into 1st gear while on the interstate in a passing lane with heavy traffic all around. it had a loud and physical clunk then began to lose power. it was erratic, disorienting and distracting. the sudden change in behavior of the vehicle could have . ⚠️ 12 fire reports filed.

12 fire reports 3 crash reports 14 injuries

467

Total Complaints

Recalls Issued

—/5

Safety Stars

5.8x

vs Segment Avg

Known Problems

TRANSMISSION

227 complaints

49%

• At 70+ MPH the automatic transmission tried to drop into 1st gear while on the interstate in a passing lane with heavy traffic all around. It had a loud and physical clunk then began to lose power. It was erratic, disorienting and distracting. The sudden change in behavior of the vehicle could have
• The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 70 MPH, the gear shifter suddenly dropped, the RPM revved up, and there was a thumping noise and a shift system malfunction warning light illuminated. The failure occurred when the contact attempted to accel
• The contact's husband owns a 2020 Ford Expedition. The contact stated that while driving at 65-70 MPH on cruise control, the vehicle inadvertently downshifted, skipped a gear, and lurched forward several times. There were no warning lights illuminated. The contact stated that the vehicle would skip

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports

“At 70+ MPH the automatic transmission tried to drop into 1st gear while on the interstate in a passing lane with heavy traffic all around. It had a loud and physical clunk then began to lose power. It was erratic, disorienting and distracting. The sudden change in behavior of the vehicle could have ”

— NHTSA complaint filing

ENGINE

53 complaints

11%

• At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind becaus
• Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too.
• The contact owns a 2020 Ford Expedition. The contact stated while driving at 10-20 MPH a week after purchasing the vehicle brand new, the vehicle started jerking. There was no warning light illuminated. The contact continued driving. However, the failure recurred while driving the entire day. The de

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports

“At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind becaus”

— NHTSA complaint filing

OTHER

47 complaints

10%

• WHILE DRIVING ON A CLEAR DAY ON THE INTERSTATE (NO OTHER CARS AROUND ME) THE REAR PORTION OF THE VISTA PANORAMIC SUNROOF EXPLODED, SENDING GLASS EVERYWHERE.
• BACK UP CAMERA STOPPED GIVING ANY WARNING AND DISTANCE TO OBJECTS. IF NOT AWARE OF THIS IT COULD CAUSE THE CAR TO STRIKE AND OBJECT OR ANOTHER VEHICLE.
• 2020 EXPEDITION. CAUGHT ON FIRE SPONTANEOUSLY AND BURNED DOWN

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports

“WHILE DRIVING ON A CLEAR DAY ON THE INTERSTATE (NO OTHER CARS AROUND ME) THE REAR PORTION OF THE VISTA PANORAMIC SUNROOF EXPLODED, SENDING GLASS EVERYWHERE.”

— NHTSA complaint filing

ELECTRICAL

33 complaints

• AT 1000K MILES THE ELECTRICAL PANELS ON THE CAR LIT UP LIKE A CHRISTMAS TREE. WHEN IT WAS PULLED OVER AND PLACED INTO PARK, IT JUMPED. WE CALLED THE DEALER TO BE TOLD IT WAS A GLITCH AND WOULD WORK ITSELF OUT. THE NEXT TIME, WE TOOK PICTURES AND THEY MISDIAGNOSED IT TWICE. THE THIRD TIME, THEY S
• The Car ELECTRIC 120V 150Watt connector is failing to hold into any plug into the socket thus falling or pulling halfway out and creating a dangerous situation to our children sitting on the back. In trying to plug back in one of our children got an electrical shock. On another instance the electric
• The contact owns a 2020 Ford Expedition. The contact stated while driving at 10-20 MPH a week after purchasing the vehicle brand new, the vehicle started jerking. There was no warning light illuminated. The contact continued driving. However, the failure recurred while driving the entire day. The de

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports💥 1 crashes

“AT 1000K MILES THE ELECTRICAL PANELS ON THE CAR LIT UP LIKE A CHRISTMAS TREE. WHEN IT WAS PULLED OVER AND PLACED INTO PARK, IT JUMPED. WE CALLED THE DEALER TO BE TOLD IT WAS A GLITCH AND WOULD WORK ITSELF OUT. THE NEXT TIME, WE TOOK PICTURES AND THEY MISDIAGNOSED IT TWICE. THE THIRD TIME, THEY S”

— NHTSA complaint filing

SEATS/RESTRAINTS

24 complaints

• THE SEAT BELT RECEIVER IN THE RIGHT MIDDLE CAPTAINS CHAIR FAILED AND CRACKED. IT WAS RARELY USED AND STILL BROKE.
• The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared up
• The 2nd row Captain's chair track became broken and the seat is stuck on the track, in the forward most position. The seats can lift off the track to allow passengers to easily access the 3rd row. The seat, if the button is pushed, becomes stuck forward and needs to be manually released. Malloy Ford

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THE SEAT BELT RECEIVER IN THE RIGHT MIDDLE CAPTAINS CHAIR FAILED AND CRACKED. IT WAS RARELY USED AND STILL BROKE.”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 467 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: At 70+ MPH the automatic transmission tried to drop into 1st gear while on the interstate in a passing lane with heavy traffic all around. It had a loud and physical clunk then began to lose power. It was erratic, disorienting and distracting. The sudden change in behavior of the vehicle could have
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind becaus
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: WHILE DRIVING ON A CLEAR DAY ON THE INTERSTATE (NO OTHER CARS AROUND ME) THE REAR PORTION OF THE VISTA PANORAMIC SUNROOF EXPLODED, SENDING GLASS EVERYWHERE.
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: AT 1000K MILES THE ELECTRICAL PANELS ON THE CAR LIT UP LIKE A CHRISTMAS TREE. WHEN IT WAS PULLED OVER AND PLACED INTO PARK, IT JUMPED. WE CALLED THE DEALER TO BE TOLD IT WAS A GLITCH AND WOULD WORK ITSELF OUT. THE NEXT TIME, WE TOOK PICTURES AND THEY MISDIAGNOSED IT TWICE. THE THIRD TIME, THEY S
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)