2011 Ford ESCAPE HYBRID

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2011 Ford ESCAPE HYBRID has 46 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is steering problems (28% of all complaints), specifically: at 40-45 mph hear wheel bearing noise. dealer confirmed and both right front bearings (main and carrier) replaced by ford dealer. still had noise after replacement. dealer confirmed that the carrier bearing just replaced was bad. replaced carrier bearing again but still having same noise. deale.

4 crash reports

Total Complaints

Recalls Issued

—/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

STEERING

13 complaints

28%

• AT 40-45 MPH HEAR WHEEL BEARING NOISE. DEALER CONFIRMED AND BOTH RIGHT FRONT BEARINGS (MAIN AND CARRIER) REPLACED BY FORD DEALER. STILL HAD NOISE AFTER REPLACEMENT. DEALER CONFIRMED THAT THE CARRIER BEARING JUST REPLACED WAS BAD. REPLACED CARRIER BEARING AGAIN BUT STILL HAVING SAME NOISE. DEALE
• THE STEERING WHEEL LOSES POWER WHILE THE VEHICLE IS IN MOTION. THE VEHICLE NEEDS TO BE TURNED OFF AND RESTARTED AGAIN TO FIX THE PROBLEM. THIS PROBLEM OFTEN HAPPENS IN COLD WEATHER AND USUALLY IN THE MORNING. THE STEERING WHEEL ALSO MAKES A WEIRD SOUND BEFORE IT LOSES POWER. I HAVE FRIENDS WHO HAVE
• THIS COMPLAINT IS CLOSELY RELATED TO A 2014 RECALL RELATIVE TO ELECTRIC POWER STEERING ASSIST ON FORD ESCAPE AND MERCURY MARINER VEHICLES, HOWEVER FORD STATES MY VIN WAS NOT COVERED UNDER THE RECALL. REF: NHTSA ACTION#DP15001, NHTSA 14V-284, FORD 14S05. PROBLEM: ON A NEARLY-DAILY BASIS, THE POWER

Typical onset: 50K miles Est. repair: $500

“AT 40-45 MPH HEAR WHEEL BEARING NOISE. DEALER CONFIRMED AND BOTH RIGHT FRONT BEARINGS (MAIN AND CARRIER) REPLACED BY FORD DEALER. STILL HAD NOISE AFTER REPLACEMENT. DEALER CONFIRMED THAT THE CARRIER BEARING JUST REPLACED WAS BAD. REPLACED CARRIER BEARING AGAIN BUT STILL HAVING SAME NOISE. DEALE”

— NHTSA complaint filing

SPEED CONTROL

8 complaints

17%

• I PURCHASED MY VEHICLE FROM TEXAS MOTORS FORD, FORT WORTH, TX ON OR ABOUT JULY 13, 2011. APPROXIMATELY THREE MONTHS LATER, I BEGAN HAVING TROUBLE WITH THE VEHICLE WHEN, ON OCTOBER 24, 2011, AFTER COMING TO A STOP IN MY GARAGE, THE VEHICLE SWITCHED FROM ELECTRIC POWER TO GAS POWER AND LUNGED FORWARD
• DROVE 2011 FORD ESCAPE HYBRID INTO PARKING SPACE AND CAME TO A COMPLETE STOP. FRONT WHEELS WERE TURNED SLIGHTLY TO THE RIGHT AS A RESULT OF TURNING INTO THE PARKING SPACE. CAR SUDDENLY LUNGED FORWARD, WENT UP AND OVER CURB IN FRONT OF CAR, AND HIT A PARKED CAR SEVERAL FEET AWAY BEFORE VEHICLE COUL
• I WAS DRIVING AT APPROXIMATELY 45MPH WHEN MY VEHICLE LOST SPEED, AND WOULD NOT RESPOND TO PRESSURE TO THE GAS. AS I COASTED TO THE SIDE OF THE ROAD, I HAD TO SHUT THE VEHICLE OFF AND BACK ON TO GET IT TO WORK. I HAVE HAD IT HAPPEN A DOZEN TIMES SINCE THEN. IN A PARKING GARAGE, AT LOW SPEEDS, ON THE

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“I PURCHASED MY VEHICLE FROM TEXAS MOTORS FORD, FORT WORTH, TX ON OR ABOUT JULY 13, 2011. APPROXIMATELY THREE MONTHS LATER, I BEGAN HAVING TROUBLE WITH THE VEHICLE WHEN, ON OCTOBER 24, 2011, AFTER COMING TO A STOP IN MY GARAGE, THE VEHICLE SWITCHED FROM ELECTRIC POWER TO GAS POWER AND LUNGED FORWARD”

— NHTSA complaint filing

TRANSMISSION

5 complaints

11%

• AS I WAS PULLING OUT ON THE ROAD WITH MY WIFE AND THREE CHILDREN ABOARD, THE CAR SUDDENLY AND WITH OUT WARNING LOST POWER AND WENT INTO LIMP MODE. SOME $500.00 PLUS DOLLARS LATER, WE FOUND OUT THE THROTTLE BODY, SAME AS THE ARTICLE MENTIONED, WAS DEFECTIVE AND WE WERE ALSO TOLD THERE WAS A PROBL
• WHILE DRIVING MY NEWLY PURCHASED FORD ESCORT (BOUGHT IN MAY 2014) I LOST POWER,THE VEHICLE DID NOT SHUT OFF BUT I WAS UNABLE TO ACCELERATE & IT SPUTTERED & SHOOK UNTIL I COULD SAFELY PULL OFF THE ROAD. A LIGHTED WRENCH CAME ON WHICH I HAD NO IDEA WHAT IT WAS UNTIL I LOOKED IN THE MANUAL (DRIVETRAIN)
• I DROVE AWAY FROM MY HOME AND FOR THE FIRST TWO BLOCKS FELT THAT THE CAR WAS ACTING SLUGGISH AND NOT ACCELERATING PROPERLY; I WAS HAVING TROUBLE GETTING OVER 15 MPH. I PRESSED THE ACCELERATOR COMPLETELY TO THE FLOOR AND THE CAR SLOWLY ACCELERATED TO AROUND 25 MPH. THE WRENCH WARNING LIGHT ALSO CAM

Typical onset: 50K miles Est. repair: $500

“AS I WAS PULLING OUT ON THE ROAD WITH MY WIFE AND THREE CHILDREN ABOARD, THE CAR SUDDENLY AND WITH OUT WARNING LOST POWER AND WENT INTO LIMP MODE. SOME $500.00 PLUS DOLLARS LATER, WE FOUND OUT THE THROTTLE BODY, SAME AS THE ARTICLE MENTIONED, WAS DEFECTIVE AND WE WERE ALSO TOLD THERE WAS A PROBL”

— NHTSA complaint filing

BRAKES

5 complaints

11%

• I WAS PARKING MY FORD ESCAPE HYBRID WHILE MOVING BACK AND FORWARD I NOTICE BRAKE PADDLE JERK AND PADDLE LOST BRAKING POWER.
• WHILE TURNING LEFT, FOOT ON BRAKE PEDAL, IN A SMALL STRIP MALL PARKING LOT, CAR SUDDENLY ACCELERATED AND KEPT ACCELERATING. ALTHOUGH I TRIED TO STEER, CAR CRASHED INTO SEVERAL HEDGES, OVER HIGH CURBS, TIRE BLEW OUT, FINALLY STOPPED BY CRASHING INTO TREE 8 PARALLEL FEET FROM GAS PUMP. BRAKES DID NO
• I WAS DRIVING IN ATLANTA GA ON CITY STREETS, CROSSED RR TRACKS WHILE BREAKING AND ABS AND OTHER LIGHTS FLASHED. AT THE SAME TIME I LOST ALL BREAKING POWER, THE BREAK PEDAL WHEN ALL THE WAY TO THE FLOOR. I WAS ABLE TO SWERVE INTO A PARKING LOT AND THE BREAKS WORKED ENOUGH FOR ME TO STOP THE CAR. AFTE

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I WAS PARKING MY FORD ESCAPE HYBRID WHILE MOVING BACK AND FORWARD I NOTICE BRAKE PADDLE JERK AND PADDLE LOST BRAKING POWER.”

— NHTSA complaint filing

ENGINE

4 complaints

• I WAS DRIVING AT APPROXIMATELY 45MPH WHEN MY VEHICLE LOST SPEED, AND WOULD NOT RESPOND TO PRESSURE TO THE GAS. AS I COASTED TO THE SIDE OF THE ROAD, I HAD TO SHUT THE VEHICLE OFF AND BACK ON TO GET IT TO WORK. I HAVE HAD IT HAPPEN A DOZEN TIMES SINCE THEN. IN A PARKING GARAGE, AT LOW SPEEDS, ON THE
• TL* THE CONTACT OWNS A 2011 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAI
• WHILE DRIVING EASTBOUND ON I70 THROUGH KANSAS, MY 2011 ESCAPE HYBRID LOST POWER TO THE DRIVE TRAIN. WITHOUT WARNING, THE ENGINE STARTED RACING AS IF IT HAD SHIFTED INTO NEUTRAL. WHILE COASTING, I PUT THE CAR INTO NEUTRAL AND THEN BACK TO DRIVE. IT CONTINUED TO BE UNRESPONSIVE TO MY STEPPING ON THE A

Typical onset: 50K miles Est. repair: $500

“I WAS DRIVING AT APPROXIMATELY 45MPH WHEN MY VEHICLE LOST SPEED, AND WOULD NOT RESPOND TO PRESSURE TO THE GAS. AS I COASTED TO THE SIDE OF THE ROAD, I HAD TO SHUT THE VEHICLE OFF AND BACK ON TO GET IT TO WORK. I HAVE HAD IT HAPPEN A DOZEN TIMES SINCE THEN. IN A PARKING GARAGE, AT LOW SPEEDS, ON THE ”

— NHTSA complaint filing

Estimated Repair Costs

STEERING(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 46 owner complaints for this specific year, here's what to check or ask about:

☐
STEERING: AT 40-45 MPH HEAR WHEEL BEARING NOISE. DEALER CONFIRMED AND BOTH RIGHT FRONT BEARINGS (MAIN AND CARRIER) REPLACED BY FORD DEALER. STILL HAD NOISE AFTER REPLACEMENT. DEALER CONFIRMED THAT THE CARRIER BEARING JUST REPLACED WAS BAD. REPLACED CARRIER BEARING AGAIN BUT STILL HAVING SAME NOISE. DEALE
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: I PURCHASED MY VEHICLE FROM TEXAS MOTORS FORD, FORT WORTH, TX ON OR ABOUT JULY 13, 2011. APPROXIMATELY THREE MONTHS LATER, I BEGAN HAVING TROUBLE WITH THE VEHICLE WHEN, ON OCTOBER 24, 2011, AFTER COMING TO A STOP IN MY GARAGE, THE VEHICLE SWITCHED FROM ELECTRIC POWER TO GAS POWER AND LUNGED FORWARD
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: AS I WAS PULLING OUT ON THE ROAD WITH MY WIFE AND THREE CHILDREN ABOARD, THE CAR SUDDENLY AND WITH OUT WARNING LOST POWER AND WENT INTO LIMP MODE. SOME $500.00 PLUS DOLLARS LATER, WE FOUND OUT THE THROTTLE BODY, SAME AS THE ARTICLE MENTIONED, WAS DEFECTIVE AND WE WERE ALSO TOLD THERE WAS A PROBL
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: I WAS PARKING MY FORD ESCAPE HYBRID WHILE MOVING BACK AND FORWARD I NOTICE BRAKE PADDLE JERK AND PADDLE LOST BRAKING POWER.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)