
2023 Ford ESCAPE HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Ford ESCAPE HYBRID has 32 owner complaints filed with NHTSA — that's 0.4x the segment average of 73. The most common issue is electrical problems (34% of all complaints), specifically: starting on july 12th, 2023, my audio control module stopped working, so there was no sound in my car. i took it into my primary dealership (bob maxey ford of howell) on july 19th, 2023, they deemed that it was the acm and order a new one. my navigation and my adaptive cruise control acted funny as .
32
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.4x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
11 complaints- • Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as
- • Several symptoms occur: Car goes into deep sleep mode after an hour sitting idle. Car fails to start, with all warning lights active on dashboard. Dome lights don't turn on and remote features not allowed due to low battery. This is related to non-AGM 12V batteries being installed in the 2020, 20
- • Several symptoms occur: First off Its cold where we live & the car goes into deep sleep mode every night. I get a FordPass message that states battery saver feature is activated. The car fails to start using the remote start or Key Fob. Dome lights don't turn on and remote features not allowed. This
“Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as ”
— NHTSA complaint filing
Estimated Insurance Cost for 2023 Ford ESCAPE HYBRID
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ford ESCAPE HYBRID Service Intervals
IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ford New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 32 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Several symptoms occur: Car goes into deep sleep mode after an hour sitting idle. Car fails to start, with all warning lights active on dashboard. Dome lights don't turn on and remote features not allowed due to low battery. This is related to non-AGM 12V batteries being installed in the 2020, 20
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as
Typically appears around 50K miles. Repair cost ~$500
- ☐SEATS/RESTRAINTS: The contact owns a 2023 Ford Escape. The contact stated that while exiting the vehicle, his right leg made direct contact with the floor seat railing, causing a minor laceration. The contact stated that to prevent further injury, the contact duct taped padding to the end of the seat railing. The dea
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford ESCAPE HYBRID — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 32
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 3
- Segment avg
- 73
Check a Specific VIN
See recalls for YOUR 2023 Ford ESCAPE HYBRID