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Chrysler

2012 Chrysler TOWN AND COUNTRY

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2012 Chrysler TOWN AND COUNTRY has 863 owner complaints filed with NHTSA — that's 1.0x the segment average of 882. The most common issue is electrical problems (45% of all complaints), specifically: my husband and i purchased a 2012 chrysler town & country touring van on 8/4/2012 at your dealership. vin [xxx]. this is our 6th or 7th chrysler/dodge van. on february 7, 2013 as i was approaching the cvs drug store side parking lot in plymouth with my right foot on the brake the van suddenly a. There are 5 recalls issued for this model year. ⚠️ 23 fire reports filed.

23 fire reports 5 crash reports 21 injuries

863

Total Complaints

5

Recalls Issued

4/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

392 complaints
45%
  • MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN. ON FEBRUARY 7, 2013 AS I WAS APPROACHING THE CVS DRUG STORE SIDE PARKING LOT IN PLYMOUTH WITH MY RIGHT FOOT ON THE BRAKE THE VAN SUDDENLY A
  • OUR VEHICLE IS EQUIPPED WITH POWER OPENING AND CLOSING SIDE DOORS. MY FIVE-YEAR-OLD SON WAS OUTSIDE THE CAR, LEANING AGAINST THE CAR WITH THE PASSENGER SIDE DOOR OPEN AND HIS HAND AGAINST THE B PILLAR. MY WIFE, NOT KNOWING WHERE HIS HAND WAS, STARTED THE DOOR CLOSING USING THE POWER FEATURE. THE DOO
  • TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE EMITTED FROM THE DRIVER'S SIDE FRONT CONTROL PANEL. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE A THERMAL EVENT OCCURRED IN THE DOOR PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONT
Typical onset: 50K miles Est. repair: $500🔥 12 fire reports💥 3 crashes

MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN. ON FEBRUARY 7, 2013 AS I WAS APPROACHING THE CVS DRUG STORE SIDE PARKING LOT IN PLYMOUTH WITH MY RIGHT FOOT ON THE BRAKE THE VAN SUDDENLY A

— NHTSA complaint filing

When Problems Appear on the 2012 Chrysler TOWN AND COUNTRY

Based on 538 owner complaints that included an odometer reading. Median mileage at time of complaint: 70K miles. Most complaints cluster in the 60-100K miles range.

Overall complaint distribution by mileage
0-30K
76
30-60K
138
60-100K
147
100-150K
137
150-200K
36
200K+
4

BRAKES

Earlier than typicalmedian 41K mi · 14 reports
0-30K
5
30-60K
5
60-100K
3
100-150K
1
150-200K
0
200K+
0

OTHER

Reported earliermedian 62K mi · 49 reports
0-30K
5
30-60K
17
60-100K
16
100-150K
11
150-200K
0
200K+
0

BODY/STRUCTURE

Reported earliermedian 70K mi · 22 reports
0-30K
3
30-60K
7
60-100K
3
100-150K
7
150-200K
2
200K+
0

VISIBILITY

Reported earliermedian 48K mi · 20 reports
0-30K
3
30-60K
12
60-100K
3
100-150K
1
150-200K
1
200K+
0

LIGHTING

Reported earliermedian 50K mi · 18 reports
0-30K
3
30-60K
8
60-100K
5
100-150K
1
150-200K
1
200K+
0

STEERING

Reported earliermedian 54K mi · 9 reports
0-30K
2
30-60K
3
60-100K
1
100-150K
1
150-200K
2
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (5)

ELECTRICAL SYSTEM07/05/2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Risk: An overheated switch may result in a vehicle fire.

Fix: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Charging Cost Calculator for 2012 Chrysler TOWN AND COUNTRY

Live EIA prices
Per year
$3,807
Per month
$317
Per mile
31.7¢
kWh/mi
1.69

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

Estimated Insurance Cost for 2012 Chrysler TOWN AND COUNTRY

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,781
Full coverage / month
$148
Liability only / year
$665
vs US avg
+6%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (ev-mainstream)1.18x
× theft risk1.00x
× safety rating0.98x
× vehicle age0.92x
= Full coverage estimate$1781

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Chrysler New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Chrysler. If you're buying a used 2012 TOWN AND COUNTRY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chrysler dealer for VIN-specific remaining warranty.

EV Incentives for 2012 Chrysler TOWN AND COUNTRY

Updated 2026-07

Federal Tax Credit (Section 30D) — Expired 2025-09-30

Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.

State-Level Incentives (Still Active in 14 States)

CaliforniaUp to $12,000
Clean Cars 4 All
ColoradoUp to $5,000
Innovative Motor Vehicle Credit
ConnecticutUp to $4,250
CHEAPR (Connecticut Hydrogen and Electric Automobile Purchase Rebate)
DelawareUp to $2,500
Clean Vehicle Rebate
IllinoisUp to $4,000
Illinois EV Rebate Program
MarylandUp to $3,000
Excise Tax Credit for Plug-in Electric Vehicles
MassachusettsUp to $3,500
MOR-EV
New JerseyUp to $4,000
Charge Up New Jersey
New YorkUp to $2,000
Drive Clean Rebate
OregonUp to $7,500
Oregon Clean Vehicle Rebate
PennsylvaniaUp to $3,000
Alternative Fuel Vehicle (AFV) Rebate Program
Rhode IslandUp to $2,500
DRIVEEV
TexasUp to $2,500
Light-Duty Motor Vehicle Purchase or Lease Incentive
VermontUp to $5,000
Incentive Program for New Electric Vehicles
See full state-by-state EV incentive details

Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500
OTHER(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 863 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN. ON FEBRUARY 7, 2013 AS I WAS APPROACHING THE CVS DRUG STORE SIDE PARKING LOT IN PLYMOUTH WITH MY RIGHT FOOT ON THE BRAKE THE VAN SUDDENLY A

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: ON 4 OCCASIONS I WAS SITTING AT A STOP LIGHT AND HAD MY LEFT FOOT ON THE BRAKE PEDAL AND MY RIGHT FOOT RESTING IN THE GAS PEDAL.....SITTING JUST A FEW MOMENTS WHEN THE CAR SURGED FORWARD,IF I HAD NOT HAD MY FOOT ON THE BRAKE PEDAL I WOULD HAVE BEEN INTO THE CAR AHEAD OF ME....I LATTER TRIED TO REMA

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: THE REAR DRIVER SLIDING DOOR OPENS AND SHUTS WITH LOUD CLICKING NOISE, TRIES TO SHUT ON PASSENGERS AS THEY ENTER, MY CHILD RIDES IN THE SEAT AND THE DOOR DIDNT SHUT ALL THE WAY AS I DROVE DOWN THE ROAD NOT REALIZING THIS UNTIL I STOPPED AND NOTICED DOOR WAS NOT SHUT ALL THE WAY, HAD SMALL GAP IN THE

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK FUEL CAP WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT A RODENT HAD EATEN THROUGH THE FUEL LINE AND THE FUEL TANK WOULD NEED TO

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 5 recalls have been completed — free at any Chrysler dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Chrysler TOWN AND COUNTRY — Year Comparison

How does 2012 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
863
Recalls
5
Fire reports
23
Crash reports
5
Injury reports
21
Segment avg
882

Check a Specific VIN

See recalls for YOUR 2012 Chrysler TOWN AND COUNTRY