2024 Chrysler PACIFICA

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2024 Chrysler PACIFICA has 58 owner complaints filed with NHTSA — that's 0.7x the segment average of 80. The most common issue is electrical problems (17% of all complaints), specifically: i had a warning telling me to stop safely and that the vehicle will stop soon as well as the start\stop and battery lights..

3 crash reports 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.7x

vs Segment Avg

Known Problems

ELECTRICAL

10 complaints

17%

• I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.
• 1st time: I was exiting my driveway and dash presented with no torque and a picture of a turtle came up saying power issues. Running on hybrid engine at this time. Pushed down on gas and no power. I turned van off waited a few minutes, restarted, gas engine came on along with the engine light on
• The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally unresponsive. It had shut down within 60 seconds. This was on day 4 of ownership and less than 1000 miles on the vehicle. We were unable to restart, shift, or get the vehicle to resp

Typical onset: 50K miles Est. repair: $500

“I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.”

— NHTSA complaint filing

TRANSMISSION

8 complaints

14%

• I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.
• The vehicle was purchased on 1/8/2025. On 1/13/2025, the vehicle had to be towed to the dealer because the transmission wouldn't shift to park. Dealer performed a software update to correct the issue. On 1/21/2025, the vehicle had to be towed to a dealer because the transmission wouldn't shift to
• 9-SPEED TRANSMISSION:ZF9 HP-9, considered an "improved" transmission as compared to the previous 6-speed versions, prior to 2017. According to more than one FCA class action lawsuit, Fiat Chrysler knew the transmission had problems that could make FCA vehicles unsafe to drive. Problems: Lurching awa

Typical onset: 50K miles Est. repair: $500

“I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.”

— NHTSA complaint filing

AIR BAGS

8 complaints

14%

• The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m
• The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d
• The vehicle was sold with a “minor accident” reported, but the condition suggests the damage may have been more significant. After purchase, I discovered the rear seatbelt did not work and required interior panels to be removed and replaced. A non-working seatbelt points to possible prior impact or

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m”

— NHTSA complaint filing

OTHER

7 complaints

12%

• The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally unresponsive. It had shut down within 60 seconds. This was on day 4 of ownership and less than 1000 miles on the vehicle. We were unable to restart, shift, or get the vehicle to resp
• CRASH INFO - 12:50 am, 2024. 2024 Chrysler Pacifica Touring L Components failed: Airbags non-deployed; Steering Control Module; TCS System; Fwd Collision Avoidance & Lane Departure; + Not avail to inspect. Car sold at auction. Obtained Black Box & OBD info. Car owned by EAN Holdings, LLC. - Enterpr
• Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven. After a moment you will hear a relay click, the error message goes away, and after a while the error message sh

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally unresponsive. It had shut down within 60 seconds. This was on day 4 of ownership and less than 1000 miles on the vehicle. We were unable to restart, shift, or get the vehicle to resp”

— NHTSA complaint filing

ENGINE

6 complaints

10%

• 1st time: I was exiting my driveway and dash presented with no torque and a picture of a turtle came up saying power issues. Running on hybrid engine at this time. Pushed down on gas and no power. I turned van off waited a few minutes, restarted, gas engine came on along with the engine light on
• The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally unresponsive. It had shut down within 60 seconds. This was on day 4 of ownership and less than 1000 miles on the vehicle. We were unable to restart, shift, or get the vehicle to resp
• I would like to bring up a serious safety issue with this vehicle (2024 Chrysler Pacifica Select PHEV) WITH 6997 miles on the odometer. As I was driving, at approximately 11:15AM, I received a message on the dashboard that read, “Stop Safely!! Vehicle will shut off in < 2 minutes”. For my own safet

Typical onset: 50K miles Est. repair: $500

“1st time: I was exiting my driveway and dash presented with no torque and a picture of a turtle came up saying power issues. Running on hybrid engine at this time. Pushed down on gas and no power. I turned van off waited a few minutes, restarted, gas engine came on along with the engine light on”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

AIR BAGS(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 58 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally unresponsive. It had shut down within 60 seconds. This was on day 4 of ownership and less than 1000 miles on the vehicle. We were unable to restart, shift, or get the vehicle to resp
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)