Is the 2020 Chrysler PACIFICA reliable?

The 2020 Chrysler PACIFICA has 255 complaints filed with NHTSA (0.8x the segment average). Our reliability verdict: average. Most common issue: ELECTRICAL problems.

What are common problems with the 2020 Chrysler PACIFICA?

Top problems: ELECTRICAL (59 complaints, avg repair $500); ENGINE (54 complaints, avg repair $500); TRANSMISSION (38 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2020 Chrysler PACIFICA?

Yes, there are 5 recall(s): BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES, AIR BAGS:SIDE/WINDOW:CURTAIN, EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. Contact any Chrysler dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to fuel a 2020 Chrysler PACIFICA?

The 2020 Chrysler PACIFICA gets 22 MPG combined. At current US average gas prices, driving 12,000 miles per year costs roughly $2182. See the interactive fuel cost calculator on this page for state-specific pricing.

How much does it cost to insure a 2020 Chrysler PACIFICA?

Estimated US average full-coverage insurance for the 2020 Chrysler PACIFICA is approximately $1,523/year (minivan class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2020 Chrysler PACIFICA

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2020 Chrysler PACIFICA has 255 owner complaints filed with NHTSA — that's 0.8x the segment average of 323. The most common issue is electrical problems (23% of all complaints), specifically: complete failure of electrical system. when it happened the display screen said the vehicle will shut down soon. suddenly everything started turning on and off, the transmission disengaged. the motor started racing with all electrical components turning on and off and suddenly everything shut off.. There are 5 recalls issued for this model year. ⚠️ 3 fire reports filed.

3 fire reports 5 crash reports 5 injuries

255

Total Complaints

Recalls Issued

—/5

Safety Stars

0.8x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

59 complaints

23%

• Complete failure of electrical system. When it happened the display screen said the vehicle will shut down soon. Suddenly everything started turning on and off, the transmission disengaged. The motor started racing with all electrical components turning on and off and suddenly everything shut off.
• Driving from PA to GA when after 775+ miles, and twenty five minutes from our destination we received an message indicating to pull over safety as the vehicle was coming to a stop. Three kids in car seats stuck on the highway waiting for a tow is not comforting. The car dealership plugged the vehic
• While driving at freeway speed a check engine light came on follows by “service electrical system “ then limp mode which limits the vehicle to 40mph. Very dangerous on the freeway. Luckily we made it off the freeway but the vehicle locked itself in park gear and began to make loud grinding noises w

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports

“Complete failure of electrical system. When it happened the display screen said the vehicle will shut down soon. Suddenly everything started turning on and off, the transmission disengaged. The motor started racing with all electrical components turning on and off and suddenly everything shut off.”

— NHTSA complaint filing

When Problems Appear on the 2020 Chrysler PACIFICA

Based on 37 owner complaints that included an odometer reading. Median mileage at time of complaint: 35K miles. Most complaints cluster in the 30-60K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

Reported earliermedian 35K mi · 9 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ELECTRICAL

In line with typicalmedian 52K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

STEERING

In line with typicalmedian 48K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (5)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA10/09/2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Fuel Cost Calculator for 2020 Chrysler PACIFICA

Live EIA prices

Annual miles driven: 12,000

Your state (affects local gasoline price)

Per year

$2,182

Per month

$182

Per mile

18.2¢

MPG

City driving (worst-case MPG)

$2,527/yr

Highway driving (best-case MPG)

$1,715/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today

Show:

Current

$4.00

5-year low

$2.78

5-year high

$5.01

Since 2021

+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2020 Chrysler PACIFICA

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,523

Full coverage / month

$127

Liability only / year

$595

vs US avg

-9%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (minivan)0.91x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.00x

= Full coverage estimate$1523

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Chrysler New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Chrysler. If you're buying a used 2020 PACIFICA, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chrysler dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

STEERING(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 255 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: Complete failure of electrical system. When it happened the display screen said the vehicle will shut down soon. Suddenly everything started turning on and off, the transmission disengaged. The motor started racing with all electrical components turning on and off and suddenly everything shut off.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2020 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN CONTROL ACCELERATION FOR 20 SECOND, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE BRAKE PEDAL WAS LOSING THE ABILITY TO HOLD THE VEHICLE, THE ENGINE RAV UP TO 7000 RPM AND THERE WAS A TICKING NOISE CO
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: WENT FOR 1ST EVER OIL CHANGE, TECHNICIANS NOTICED COOLANT RESERVOIR WAS EMPTY (SHOULD NEVER BE) AND THERE WAS LEAKED COOLANT ALL OVER THE ENGINE AND BOTTOM OF CARS PROTECTION PADS (BAD ISSUE). TOLD ME (GET IT TO THE DEALER IMMEDIATELY), WHICH I DID, TAKING IT TO PHILLIPS CHRYSLER OF OCALA. IN ORDER
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: VEHICLE WAS BROUGHT TO DEALERSHIP 3/9/21 FOR NOCKING ON L/F. DEALER DIAGNOSED STRUT AS PROBLEM. PART IS ON B/O. CHRYSLER MFG. HAS BEEN CONTACTED FOR ASSISTANCE TO SECURE PART AND ATTACHING PARTS TO REMEDY THE SITUATION. CURRENTLY THEY HAVE NOT DONE ANYTHING BUT PROMISE DATES THAT PARTS WILL BE AVAIL
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 5 recalls have been completed — free at any Chrysler dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)