BestCarRank
Chevrolet

2011 Chevrolet SUBURBAN 2500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2011 Chevrolet SUBURBAN 2500 has 12 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is air bags problems (33% of all complaints), specifically: this vehicle has been garaged since it was new yet the dash board has cracks everywhere. there are cracks around the passenger side air bag which i am concerned for my passengers safety as it may be possible if the air bag were to deploy, plastic shrapnel from the defective dash may fly and injure s.

12

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

AIR BAGS

4 complaints
33%
  • THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE S
  • TAKATA RECALL - UNABLE TO GET REPAIRS. DEALERS HAVE NO INFORMATION.
  • THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED
Typical onset: 50K miles Est. repair: $500

THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE S

— NHTSA complaint filing

BODY/STRUCTURE

2 complaints
17%
  • THE DASHBOARD IS CRACKING AND CAN BE POTENTIALLY DANGEROUS IF THE AIRBAG DEPLOYS. IF THE AIRBAG DEPLOYS THE CRACKED DASH COULD BECOME MULTIPLE PROJECTILE MISSLES.
  • THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED
Typical onset: 50K miles Est. repair: $500

THE DASHBOARD IS CRACKING AND CAN BE POTENTIALLY DANGEROUS IF THE AIRBAG DEPLOYS. IF THE AIRBAG DEPLOYS THE CRACKED DASH COULD BECOME MULTIPLE PROJECTILE MISSLES.

— NHTSA complaint filing

FUEL SYSTEM

2 complaints
17%
  • ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. C
  • FROM 2017-PRESENT ENGINE LIGHT IS ON AND HAS CODE P0455. WHILE DRIVING DOWN THE ROAD VEHICLE DRIVES A BIT ROUGH AND ON AT LEAST 8 OCCASIONS IT HAS LOST POWER WHILE DRIVING DOWN THE ROAD. ALMOST FEELS LIKE ITS GOING TO SHUT OFF. THREE SMOKE TESTS WERE DONE, ONE AT A CHEVROLET DEALER IN 2017. SO FAR A
Typical onset: 50K miles Est. repair: $500

ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. C

— NHTSA complaint filing

OTHER

1 complaints
8%
  • THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE S
Typical onset: 50K miles Est. repair: $500

THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE S

— NHTSA complaint filing

ELECTRONIC SYSTEMS

1 complaints
8%
  • ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. C
Typical onset: 50K miles Est. repair: $500

ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. C

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
OTHER(~50K mi)
$500
ELECTRONIC SYSTEMS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 12 owner complaints for this specific year, here's what to check or ask about:

  • AIR BAGS: THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE S

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: THE DASHBOARD IS CRACKING AND CAN BE POTENTIALLY DANGEROUS IF THE AIRBAG DEPLOYS. IF THE AIRBAG DEPLOYS THE CRACKED DASH COULD BECOME MULTIPLE PROJECTILE MISSLES.

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. C

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE S

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Chevrolet SUBURBAN 2500 — Year Comparison

How does 2011 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
12
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

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