2011 Chevrolet SILVERADO

• • WHY IS THE CABLES SUPPORTING THE TAIL GATE TWO DIFFERENT LENGTHS, ONE CABLE IS LOOSE WHEN THE TAIL GATE IS LOWERED AND NOT SUPPORTING ANYTHING, I TALKED WITH MY SALES PERSON AND HE TOLD HE TALKED WITH GM AND THEY ARE NOT GOING TO FIX THE PROBLEM, CAN YOU PLEASE GIVE ME SOME INFORMATION ON THIS, THAN
• • TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TOWING A BASS BOAT, THE REAR BUMPER COLLAPSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BUMPER WAS WORKING AS DESIGNED AND ADVISED THE CONTACT SHOULD GET AN AFTER MARKET BUMPER SINCE THE FACTORY BUMPER WAS
• • FIRST I WENT TO OPEN MY FRONT PASSENGER DOOR FROM THE OUTSIDE AND THE CHROME DOOR HANDLE CAME OFF THE TRUCK IN MY HAND. APPROXIMATELY A WEEK LATER, THE DRIVER DOOR HANDLE ALSO CAME OFF IN MY HAND AS WELL. BOTH INSTANCES RENDERED THE DOOR INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. *TR

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Fix: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.