
2017 Chevrolet SILVERADO 3500
Problems, Recalls & Reliability Report
Quick Summary
The 2017 Chevrolet SILVERADO 3500 has 14 owner complaints filed with NHTSA — that's 0.4x the segment average of 34. The most common issue is transmission problems (14% of all complaints), specifically: the return line from the transmission cooler is rubbing on the bumper mount bracket. my vehicle has just over 9000 miles on it and the cover around the line is already worn through. the way the line is mounted offers no flexibility to push it away from the bumper bracket. this will eventually lead t. There are 6 recalls issued for this model year.
14
Total Complaints
6
Recalls Issued
—/5
Safety Stars
0.4x
vs Segment Avg
Known Problems(top 5 of 8)
TRANSMISSION
2 complaints- • THE RETURN LINE FROM THE TRANSMISSION COOLER IS RUBBING ON THE BUMPER MOUNT BRACKET. MY VEHICLE HAS JUST OVER 9000 MILES ON IT AND THE COVER AROUND THE LINE IS ALREADY WORN THROUGH. THE WAY THE LINE IS MOUNTED OFFERS NO FLEXIBILITY TO PUSH IT AWAY FROM THE BUMPER BRACKET. THIS WILL EVENTUALLY LEAD T
- • The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle failed to upshift while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed wit
“THE RETURN LINE FROM THE TRANSMISSION COOLER IS RUBBING ON THE BUMPER MOUNT BRACKET. MY VEHICLE HAS JUST OVER 9000 MILES ON IT AND THE COVER AROUND THE LINE IS ALREADY WORN THROUGH. THE WAY THE LINE IS MOUNTED OFFERS NO FLEXIBILITY TO PUSH IT AWAY FROM THE BUMPER BRACKET. THIS WILL EVENTUALLY LEAD T”
— NHTSA complaint filing
Recalls (6)
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Estimated Insurance Cost for 2017 Chevrolet SILVERADO 3500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Chevrolet SILVERADO 3500 Service Intervals
GM Oil Life System dynamically calculates oil change interval. DEXOS-approved oil required.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Chevrolet New-Vehicle Warranty Coverage
These are the terms for a new Chevrolet. If you're buying a used 2017 SILVERADO 3500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chevrolet dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 14 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: THE RETURN LINE FROM THE TRANSMISSION COOLER IS RUBBING ON THE BUMPER MOUNT BRACKET. MY VEHICLE HAS JUST OVER 9000 MILES ON IT AND THE COVER AROUND THE LINE IS ALREADY WORN THROUGH. THE WAY THE LINE IS MOUNTED OFFERS NO FLEXIBILITY TO PUSH IT AWAY FROM THE BUMPER BRACKET. THIS WILL EVENTUALLY LEAD T
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: RECALL WAS ANNOUNCED FEB 7, 2019 MY COMPLAINT IS WHY IS IT TAKING SO LONG TO OBTAIN PARTS AND GET THE VEHICLE REPIRED IT HAS BEEN THREE MONTHS
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. RUSSELL BARNETT CHEVROLET GMC (LOCATED AT1981 COWAN HWY, WINCHESTER, TN 37398, (931) 967-4513) STATED THAT THE PART WA
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: The contact owns a 2017 Chevrolet Silverado 3500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 6 recalls have been completed — free at any Chevrolet dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chevrolet SILVERADO 3500 — Year Comparison
How does 2017 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 14
- Recalls
- 6
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 34
Check a Specific VIN
See recalls for YOUR 2017 Chevrolet SILVERADO 3500