2023 Chevrolet SILVERADO 3500
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Chevrolet SILVERADO 3500 has 19 owner complaints filed with NHTSA — that's 0.6x the segment average of 34. The most common issue is transmission problems (58% of all complaints), specifically: allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. perhaps a recall will gets things moving. There is 1 recall issued for this model year.
19
Total Complaints
1
Recalls Issued
—/5
Safety Stars
0.6x
vs Segment Avg
Known Problems(top 5 of 6)
TRANSMISSION
11 complaints- • Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving
- • The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake
- • Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Contro
“Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving”
— NHTSA complaint filing
Recalls (1)
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Estimated Insurance Cost for 2023 Chevrolet SILVERADO 3500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Chevrolet SILVERADO 3500 Service Intervals
GM Oil Life System dynamically calculates oil change interval. DEXOS-approved oil required.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Chevrolet New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 19 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [XXX] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that t
Typically appears around 50K miles. Repair cost ~$500
- ☐DOORS/LATCHES: The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched and lowered down. The contact stated that the failure had occurred several times while driving at night. The vehicle was taken to the dealer where the vehi
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Chevrolet dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chevrolet SILVERADO 3500 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 19
- Recalls
- 1
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 34
Check a Specific VIN
See recalls for YOUR 2023 Chevrolet SILVERADO 3500